Croma Mumbai Customer Care Phone Number

1800-258-3636 / 02267613600

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Croma Mumbai


Croma is an Indian company that produces portable electronic items. TATA Croma is the country's first large structure specialist retail store sequence for technology and durables with successful development into Croma Zip stores, Croma Kiosks and latest online straight, www.cromaretail.com. Croma has been released by Infiniti Retail Limited, a 100% additional of Tata Kids. It efficiently and efficiently operates Croma's retail store functions in India. Croma has also launched its own android based tablet called Croma Tablet. The company was founded in 2006 having head quarter in Mumbai, Maharashtra. As of March 2011 company Revenue was 155 million Indian Rupee.

Visiting Address of Croma Mumbai


The users can visit the office of the Croma Mumbai on the below mentioned address or can use the below offered contact numbers as:
Unit no.201, 2nd Floor,
Akruti Center Point,
Next to Marol Telephone Exchange,
MIDC, Andheri East,
Mumbai, India
Tel: 1800-258-3636 / 02267613600
Email: customersupport@cromaretail.com

Supporting Office of Croma Mumbai


In order to get the support of the Croma Mumbai, the customners can visit the below offered address or can dial the given numbers which includes as:
INFINITI RETAIL LIMITED
Unit No. 701 & 702, 7th Floor,
Kaledonia, Sahar Road,
Andheri East, Mumbai 400 069
Tel : 022 - 6761 3600
Fax : 022 - 6710 1903
Croma Customer care number.: 7207 666 000
For International Customers: 040-67226870
Email us: customersupport@croma.com

Audit Committee of Croma Mumbai


In order to get connected with the Audit Committee officer of Croma Mumbai who offers its services at the below offered address or can also available at the given email address as:
Mr. Prashant K. Ghose
Tata Chemicals Limited,
Bombay House,
24 Homi Mody Street,
Mumbai 400001,
Email: pkghose@tatachemicals.com

Ethics Counselor of Croma Mumbai


Ms. Shalini Vohra
Infiniti Retail Limited
A Tata Enterprise
Unit No. 701 & 702, 7th Floor
Kaledonia, Sahar Road,
Andheri East, Mumbai 400069
Email : shalini.vohra@infinitiretail.com

Login Link Page of Croma Mumbai


The users can use the below offered login link page in order to access their accounts within the Croma Mumbai as:
https://www.cromaretail.com/login.aspx

Registration Link Page of Croma Mumbai


The interested persons can create their accounts within the Croma Mumbai on the below offered registration link page which includes as:
https://www.cromaretail.com/register.aspx

Career Link Page of Croma Mumbai


The persons who wants to join the management team of the Croma Mumbai can click on the below offered career link page. The current employees of the Croma Mumbai are rendered with a good salary and also with the bonuses on the special occasions. The team of Croma Mumbai are all well qualified and trained. The users who found interest in joining the team can visit the below career link as:
http://www.cromaretail.com/career-opportunities.aspx

The postal and official address, email address and phone number (helpline) of Croma Mumbai Service Center and Croma Mumbai customer care number is given below. The helpline of Croma Mumbai customer care number may or may not be toll free.
Croma Mumbai Phone Number Customer Service
If the contact information is incorrect, please let us know Here

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Croma Mumbai Customer Care Number Complaints and Reviews

Customer care male
Mr. Pravin Hegde SaysJun 17, 2016

CARRIER AC one TONNE PURCHASED ON 12TH MAY 2014 WITH TWO YEAR EXTENDED WARRANTY NOT COOLING. THE NUMBERS PROVIDED ARE NOT VALID OR JUST RINGING. 8828336634
9892063610.

Customer care female
Ms. Gautami Sheth SaysJun 13, 2016

My TV number isKLV-32T550AIN5. TV screen has become rough.

Customer care female
Ms. Fatima SaysApr 05, 2016

Hi,
i ordered online washing machine on 30th March and i paid the amount through credit card after a week i got the call on 5th April after a week from delivery boy that i have to pay shipping charges at the time of placing order it was mentioned free shipping and at the time of delivery its chargeable how it can be possible its already late in delivery this is the cheating with customer please look into this matter and do the needful as soon as possible and your toll free number is also showing incorrect how we can direct contact with you my number is 9221029308.

Customer care male
Mr. Praveen SaysMar 31, 2016

Hi Team, I have purchase TATA Croma Split AC on 15-May-2011, however there is a problem with cooling, I have made a complaint on customer care on 26 th March. And i got commitment, that within 03 working days issue will be resolved, but till date it has not been done and getting false commitment from customer care that within 02 hours will get a call backand issue will be resolved within 24 hours But today when i call up the customer service they said that it’s a major issue so it will take timeBut without any technician visit how they come to know that it’s a major issue and how the status has been updated that visit has been doneorder PUN260316FS00004 Kindly look into this.

Customer care male
Mr. Narhari K. Katakdound SaysJan 14, 2016

Dear sir, i have booked my freidge lg190ltr. on 3rd of this month from your r. city show room. i have been contacting last 8days for delivery, everytime your customer care people promiseing of del. on next day that is right from 9thjan words even i have visited personnely to your sales rep. and customer care dept. at rcity four times even diff. person promises of next day del. till now nothing hasbeen done, really it is most useless organazion where customers are cheated and haressed, such a big co. of tata does like this it is shame on it. well now i shall give in media and take up this matter to consumers court. details of me is my phone 9969101179. yesterday also i hv put my grivences to u.

Customer care male
Mr. Sujit SaysSep 30, 2015

I need car coller warmer DC plug which is connect with car. 12V is it available?.

Customer care male
Mr. Nikhil Banerji SaysSep 17, 2015

I have just bought a siemen washing maschine 1. five months back. Its not working now ive lost my bill too. The washing maschine is registered under the name of Nikhil Banerji , 702 jai bharat. Panch marg. Andheri west.

Customer care male
Mr. Sahil Shahbazker SaysAug 26, 2015

My Complaint registration Number is 180177 with regards to TV (LG) and we have extended warranty for three years with Croma. This complaint is made before six days before, but no one has approached us. This is the service you are providing. Pl call on 9819274858 and send the technician today itself. Any further delay will be negligence in service, which please note. As three days complaint period is already over.

Customer care male
Mr. Rk Tripathi SaysJul 04, 2015

Subject: Re: Non resolution of complaint number SR02051500280 Reminder No. three, New complaint number SR23061500480 and BON220615FS00017Date of complaint: 02. 05. 2015Rigorous follow up, but no result yet.

Customer care male
Mr. Avinash SaysJun 07, 2015

I registered my complain on 27/05/2015 on toll free number 18002583636 fr air condition repair and complain number is SR 270515ooo61, but not yet solved.

Customer care male
Mr. M.nadarajan SaysFeb 23, 2015

From: INEL - Nadarajan. M mailto:nadarajan. M@inel. Co. In Sent: 14th of February 2015 15:56To: INEL - Nadarajan. M; customerservice@croma.comSubject: RE: price differenceDear Mr AjayRequest you to please the progress on my request.RegardsM. NadarajanFrom: Nadarajan mailto:nadarajan. M@inel. Co. In Sent: 6th of February 2015 15:56To: 'customerservice@croma.com'Subject: price differenceDear Mr AjayRefer our discussion today and thanks for your patience hearing. I bought 1TB Seagate HDD at your store A051 in New Delhi Airport for rupees 12, 999 on 05. 02. 15, while checking online the same model is available for rupees 11, 050Which is 20% more in your shop is not justified. You are requested to the needful and resolve as soon as possible.ThanksM. Nadarajan 919597915201.

Customer care male
Mr. Suresh Darji SaysJan 27, 2015

Respected concern person, This is to inform you that I have to purchase HP pan-drive from your S. G. Highway croma store and after one month pan-Drive not working so I have to go to your croma store and meet to customer care and she is given me one address for replaced pan drive. After received address I have to go there. Again same also he is given one more Address same I will go there and same also they have to given me one more Address. Than I am shocked what are you doing with me. I have purchased just pan-drive worth Rs, 629 its not big amount things. But your services has value your brand has value. Where iS your commitment which is given by you when I customer purchase from Croma store. I am regular Clint of your store you can check my record because I am satisfy with your service, but this time I am not happy and very disappointed with your services. I want solution I am waiting your Prompt replyThanks and Regards, Suresh Darji9909948482.

Customer care male
Mr. Vicckey SaysNov 29, 2014

My Panasonic plasma has stopped working. I have got it repaired once last month since it's under warranty, but it's not working again. every time I try power it no picture and the red light blinks thrice. My bill number is safo2ao21030000433.

Customer care male
Mr. harendra Ramaiya SaysSep 17, 2013

I have purchased HP printer 802 color cartage on 14/09/2013 vide SLF02A09201002759. i open the cartage box for fit my printer, I found that Cartage not in original packing. Next Day I gone to your Shop and show cartage is without original packing. your sales person told me you are getting new cartage within two days. please let me know when I received printer cartage.

Customer care male
Mr. T K Berry SaysAug 13, 2013

Non delivery of LED Samsung:
I made a purchase of Samsung LED 117 cm 46F5560 under inv number SLF02A27030050936 dated 26.07.13 from the Croma store at Phoenix Mall, Lower Parel, Mumbai against full advance payment(I am a regular Croma customer and my regd mobile number is 9619994510), which promised to deliver the LED on 10th August . As the delivery is critical to me, I personally visited the store again on 9th August to know the status of delivery and was assured of delivery on 10th as the goods were ready for delivery. On 10th I again rang up your helpline at 18002583636 and was again reassured that the goods were ready for pickup and I will shortly receive the phone call from delivery personnel. The same story is getting repeated for the last four days despite my ten to 12 calls. I am really very deeply touched by your exemplary customer service because everytime I am assured of delivery. I hope to soon lodge a complaint in the consumer forum.

Customer care user complaints