Amazon Contact Customer Service Phone Number

Phone Number of Amazon Contact is +1-866-216-1072, +1-206-2662992 .
Amazon.com, Inc is an e commerce company and is based at Seattle, Washington, USA. It is one of the largest online marketplaces and sells products under the category of Audio, Video, DVDs and Cds, electronics, software, video games, books, apparel, jewelry, food, furniture, cloud computing services etc. The company also designs its own brand, Amazon Kindle, an e reader device. Amazon maintains individual websites for each countries including USA, UK, France, Japan, China, India etc and is available in over ten languages. It also acts as the parent company for other sites such as Amazon Web Services, a2z, A9.com, Alexa Internet, Junglee.com etc. It is the owner of the Brilliance Audio, which is an independent company as audiobook developer. Amazon.com is visited by over 65 million customers only in the USA. Amazon dates back to 1994 and is the brainchild of Jeff Bezos. Bezos resigned from his job at D. E. Shaw & Co to pursue his interest in online business. He prepared a list of some products that were in demand and could be sold online such as CDs, PC hardware and software, books, videos etc. Finally Bezos decided to sell books through his website Due to the growing interest of people in the literature. The foundation of Amazon was laid in the garage of Bezo in Bellevue with the assistance of other two people, John Ingram and Keyur Patel. The website was made available throughout USA and more than 40 nations. The first book to be sold through the website was, Fluid Concepts and Creative Analogies by D. Hofstadter. It had a sale of $20,000 per week. Amazon got advantage over the physical bookstores as former could store more title due to its virtual storage. The company name was selected by Bezos by the help of dictionary when he choosed 'Amazon' word, which matched the Idea behind the opening of website. The company went public in 1995 following the incorporation in 1994. Its first IPO was offered in 1997 at NASDAQ. Later on the company wasn't making expected profits due to its unique business plan and made the stockholders worried putting the company's future in doubt. Amazon was one of the survivors in the dot COM bubble burst, in which many online companies were shut down. It generated the Revenue of over one dollar billion in 2001. The company has acquired PlanetAll, Alexa Internet, CDNow, Joyo.com, BookSurge etc while invested in Engine Yard and LivingSocial. The company represents its ideology through its logo in which the curve line heading from A to Z in its title “Amazon”. It indicates that the company offers every product from A to Z. Amazon is associated with some retail stores such as Marks and Spencer, Mothercare, Sears Canada etc. In 2011, Amazon purchased the digital rights from Dc Comics to their famous Superheroes comics. It also entered into partnership with Us Postal Service to carry out its delivery on Sunday. Amazon has also established its offices, service centers, software development centers, warehouses across Asia, Latin America, Europe, Africa, and North America.


Amazon Contact Address


The address of Amazon Contact is 1200 12th Avenue S Ste 1200, Seattle, Washington, USA.

Amazon Contact Customer Support Service Phone Number


The customer support phone number of Amazon Contact is +1-866-216-1072, +1-206-2662992 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Amazon Contact Service Center and Amazon Contact customer service phone number is given below. The helpline of Amazon Contact customer service phone number may or may not be toll free.

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Amazon Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Ratna Naidu CallsJan 11, 2022

Ms. Ratna Naidu On Phone To Amazon Contact Service
Order number 4061006473-9560360 on 9th January was billed for Rs588/, but HDFC debit card alert showed rupees 1047. I cancelled order because of discrepancy Refunded only 588/ Why discrepancy? Difficult to continue with Amazon India because also there is no email for customer support. I am 84 years old and do not have access to all the latest available devices. Online support for elderly shopping is essential
I have often had to abandon amazon shopping because of lack of support/help.

Reply
Customer care female
Ms. Barbara Young CallsFeb 13, 2019

Ms. Barbara Young On Phone To Amazon Contact Service
My Order 113-830 6845-9239643 was lost by the carrier
I am an Amazon Prime Member and it was paid for in full with my card
ending in 3857
Barbara Young
174 Commonwealth Avenue, Apt. 7, Boston, MA 02116 - Phone 617-251-3871
Colgate Toothpaste - six pack - Argon Oil Hair Mas, White Mulberry Leat Extract and Himalayan Salt Scrub.

Reply
Customer care female
Ms. Emelda Colombo CallsDec 12, 2018

Ms. Emelda Colombo On Phone To Amazon Contact Service
All ready posted a complaint I no longer am a member for couple of months been paying this Bill twice just saw again in Nov 12 statement for $13. 23 also check Oct statement and yes it was paid again same amount $13. 23 Amazon.com/Bill WA S388316813413468 Recurring payment authorized. Other Amzn.com/Bill WA S588285843594067 I need help to solve this can not be paying same Bill over an over again thank you.

Reply
Customer care female
Ms. Emelda Colombo CallsDec 12, 2018

Ms. Emelda Colombo On Phone To Amazon Contact Service
No longer a member keep getting billed 13. 23 in October 15 2018 again in November 12 2018 same amount $13. 23 amazon.com /bill WA S388316813413468 the one in October 15 recurring payment authorized on ten 12 amazon prime amzn.com/bill WA S 588285843594067 what is going on/? I really do need Help with this Been paying and paying it is not right Thank you.

Reply
Customer care male
Mr. Ron CallsDec 02, 2018

Mr. Ron On Phone To Amazon Contact Service
I wish I had more details as this reflects badly on Amazon. Approximately 3:40 pm eastern time one of you delivery persons was making a delivery on S. Kent Road, Broomall PA 19008. My wife and I were walking our dogs and this person was extremely rude to us, yelling at us across the street. And the way the person was throwing around the packages I am glad they were not being delivered to us. Thank you for your time.

Reply
Customer care female
Ms. Toni Vann CallsNov 27, 2018

Ms. Toni Vann On Phone To Amazon Contact Service
Received Order 113-5071701-4508230 for book: Carbine and Lance by: Col Nye. Delighted to get the book, started reading today; However pages 45 thru 48 are damaged beyond reading fully. They are torn with pieces gone. What is your policy on damaged orders? Am so disappointed and would like full refund of $23. 99 and/or a better condition book. Am anxious to hear from you on this complaint. Regards,
Toni Vann .

Reply
Customer care female
Ms. Toni Vann CallsNov 27, 2018

Ms. Toni Vann On Phone To Amazon Contact Service
Received order/item 113-5071701-4508230, book Carbine and Lance by Col. W. S. Nye. Anxious to read it and started today. However, sadly there are several pages 45-48 that are badly damaged (torn and pieces missing). First time I've ever staged a complaint on the many books I've ordered. I request refund of the cost $23. 99 and/or a new/better book. Am anxious to hear from you about this order. Regards,
Toni Vann .

Reply
Customer care female
Ms. Jessica Cartwright CallsNov 24, 2018

Ms. Jessica Cartwright On Phone To Amazon Contact Service
I cannot get into my account. I tried my known password and I tried sending a reset message to my gmail account, but it has not been sent. Can I get some assistance please. My phone contact is 2423764536.

Reply
Customer care male
Mr. Olamilekan CallsJan 22, 2018

Mr. Olamilekan On Phone To Amazon Contact Service
Please Amazon am having problem with my card telling me it has been redeemed to another account please can you help me to check all the details of the card and redemption date.

Reply
Customer care female
Ms. Reema Arya CallsMay 31, 2016

Ms. Reema Arya On Phone To Amazon Contact Service
Hello,

on 30 May my account was charged £38 for premium membership. I do not know how i became a premium member as I have not subscribed to it. Can i obtain a refund and can my premium membership be cancelled please.

Reply
Customer care male
Mr. Vijay Valiya CallsDec 29, 2014

Mr. Vijay Valiya On Phone To Amazon Contact Service
I was parched Lenovo mpbile S660 on 13. 10. 14 ( Order number 171-6219915-6119562)by HDFC credit card and that time offer was running 10% cash back, but till date I can not Receive my cash back.

Reply
Customer care male
Mr. bijoy dutta CallsDec 28, 2014

Mr. bijoy dutta On Phone To Amazon Contact Service
I had placed an order on 14th of December. Which delivery date was 26 December. I have already paid, but have not got the item. I want to know the status.

Reply
Customer care male
Mr. Satya Prasad Rao Ch CallsDec 27, 2014

Mr. Satya Prasad Rao Ch On Phone To Amazon Contact Service
Without ordering by myself, some one booked with my HDFC credit card worth of Rs. 2540. 16 and received a mail as follows to my mail ID chasaprao@yahoo.com"We have charged your credit card (MasterCard) for the balance due on your account: -$39. 99" it is unauthorized transaction. I have already booked a complaint against this to HDFC credit card and blocked that. So please treat my request and treat this transaction as unauthorized.

Reply
Customer care male
Mr. Rajesh Khandal CallsDec 27, 2014

Mr. Rajesh Khandal On Phone To Amazon Contact Service
Order ID 402-0218664-0700302:1 of Samsung Galaxy Star Pro GT-S7262 (White) ASIN: B00FOH0G8K . This order on behalf payment State Bank of India net banking at the time of order payment one message show online through State Bank of India payment than 10% cash back till time not payment received. Till date and time my account number credit and cash back money kindly credit my account urget and next order placed

Reply
Customer care male
Mr. Senthikumar CallsDec 27, 2014

Mr. Senthikumar On Phone To Amazon Contact Service
I have ordered Product Blackberry z10 Order ID 171-2724333-4891542 Delivery estimate: Wednesday 17th of December 2014 - Wednesday 24th of December 2014, but i can't received the product right now. I have already track the product via online, but parcel is missed by courier service Dtdc. Kindly help me get the product very soon.

Reply
Customer care male
Mr. Devanand CallsDec 27, 2014

Mr. Devanand On Phone To Amazon Contact Service
I am Booked for Mobile (Micromax A064) in 23rd of December 2014 and my living place for Palakkad (Kerala)How many days for the delivery product. Please Replay me its very urgent.

Reply
Customer care male
Mr. Meenu Singh CallsDec 27, 2014

Mr. Meenu Singh On Phone To Amazon Contact Service
My problem is that why you people are not responding, from morning i am sending mail to know one thing, but there is no response from your side, to slow services, you need learn some good think that how you should reply to customer. Regards
MeenuSingh.

Reply
Customer care male
Mr. Anurudh Dwivedi CallsDec 27, 2014

Mr. Anurudh Dwivedi On Phone To Amazon Contact Service
I am your one of the customer and you are my favorite online shopping site, but unfortunately i am very very unhappy with your site is looking, , its font size is too less as compared to other site look like flipkart, Snap Deal etc. Many times i just to buy product to other site because of your site looking is very bad. It is very irritating site to use. I am also IT professional and i am very surprised why your site tester not taking care of it and make it pass for customer use. Really it is very very irritating and please make it better i am damn sure your business would be increase rapidly. Below are screen shot i am sending for your reference.

Reply
Customer care male
Mr. Jitender Singh CallsDec 27, 2014

Mr. Jitender Singh On Phone To Amazon Contact Service
I bought a Sandisk eight GB memory card three months ago from Amazon, but it stopped working now, as its under five year warranty so i want to repair or replace this card. For that i need your help. Regards, Jitender.

Reply
Customer care male
Mr. Mug Bahadur CallsDec 26, 2014

Mr. Mug Bahadur On Phone To Amazon Contact Service
Kindly contact and guide me on phone regarding problem in ordered product. I received my Product (Order No. IO 402-8126606-6274707). I found that the Indicator in the Tiffin is not working. I purchased it on Cash On Delivery Option. Now pl. Guide what to do? Dear Sir, I am available on phone No. 0129-2258519 today. Kindly contact me on this phone number or e-mail me. Thanks, .

Reply
Customer care male
Mr. Pankaj CallsDec 26, 2014

Mr. Pankaj On Phone To Amazon Contact Service
I had purchased Sony 8GB pen drive four days back. Once I tried to start using it, the pen drive is not getting detected. Its a faulty pen drive and I am not able to contact the customer service of Amazon. If somebody from Amazon customer service can help me and get it replaced. My cell number is 9930297687.

Reply
Amazon Contact Customer Service Care Phone Number 209771
Mr. Laxman Kamble CallsDec 25, 2014

Mr. Laxman Kamble On Phone To Amazon Contact Service
Regarding your Amazon. In Order number 171-4081295-6315565,Dear concerned, I had purchased Micromax Canvas A1 Mobile from you in October 2014. Bill is attached herewith for your information. It's working, but not able to transfer data via USB. If I connected the cord to CPU its showing charging icon, but is not showing device to transfer data from PC to mobile or mobile to PC. Request to rectify the problem and do the needful at your earliest.

Reply
Customer care male
Mr. Mahesh Mittal CallsDec 25, 2014

Mr. Mahesh Mittal On Phone To Amazon Contact Service
Order number is 171 - 7127686 - 3177932 USHA QH 3002 Quartz room heater received in defective condition ( crack in right panel, one tube is not working ). Need to replaced at the earliest.

Reply
Customer care male
Mr. Phuntso CallsDec 21, 2014

Mr. Phuntso On Phone To Amazon Contact Service
I had ordered a Woodland Men's Camel Leather Sandals and Floaters - ten UK order Number 171-2286365-5974724 Dated Saturday 27th of December 2014, after tracking the Gati Tracking

Reply
Customer care male
Mr. Sai Venkata Siva teja CallsDec 21, 2014

Mr. Sai Venkata Siva teja On Phone To Amazon Contact Service
I ordered the flip cover. Here is my order id
Order id: 402-2221368-0539546
I checked in amazon site about my product status. It's OK up to now. Today i got a message in track shipment page. The message is like this, In transit : delayed, your action required. Your package could not be delivered because additional address details are required. Please contact amazon for next steps (updated 0 minute(s) ago)
Original expected delivery date: Friday 26 December 2014, Hope my product will be delivered as scheduled.
Regards
Siva teja.

Reply
Customer care male
Mr. Shahbaaz Elahi CallsDec 20, 2014

Mr. Shahbaaz Elahi On Phone To Amazon Contact Service
Many time i have calling to Amazon, but no response four my call. I am waiting from long time. Very Bad service from Amazon.in customer care.

Reply
Customer care male
Mr. nilesh nikam CallsDec 20, 2014

Mr. nilesh nikam On Phone To Amazon Contact Service
Please arrange callback services. Because I cant speak to customer care. I think so better to other e- commerce web site. My contact number. 8452954939.

Reply
Customer care male
Mr. Mukesh Kumar CallsDec 20, 2014

Mr. Mukesh Kumar On Phone To Amazon Contact Service
I did not get my delivery neither did i get a call if my item is arrived and when i checked the status it is showing that my item is in returning process. Its ridiculous, what kind of service you people provide. This is my first order on Amazon and I am totally irritated.

Reply
Customer care male
Mr. Vinoj Joseph CallsDec 20, 2014

Mr. Vinoj Joseph On Phone To Amazon Contact Service
I ordered one number of: Revlon Top Speed Hair Color Man, Natural Black 70 403-3962448-5609945 on 9 th of December 2014 and it is intimated to me that I will get the order by 19th of December last, but I didn't received the order yet. Kindly look in to the matter and give an intimation regarding delay through mail or phone number 9967482028. Thanking You.

Reply
Amazon Contact Customer Service Care Phone Number 208561
Mr. Mohamed Fahad CallsDec 20, 2014

Mr. Mohamed Fahad On Phone To Amazon Contact Service
I have purchased a Kingston 16 GB micro memory card class ten with card holder on 7-12-14. As per the message it should be delivered within 19-12-14. Still I didn't got the gadget.

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Customer care male
Mr. Ramesh CallsDec 20, 2014

Mr. Ramesh On Phone To Amazon Contact Service
Not a complaint. I want to buy adapter for SEM-1(HEM-7051-C12)
Rating: DC6V4
Omron blood pressure monitor, Please intimate it's availability.

Reply
Customer care male
Mr. Saumyakanta Sahoo CallsDec 20, 2014

Mr. Saumyakanta Sahoo On Phone To Amazon Contact Service
I need to talk your customer service, but this toll free number is not correct/valid. So i need to talk about place a new order. Please give me your valid customer service phone number.

Reply
Customer care male
Mr. Kohinoor CallsDec 20, 2014

Mr. Kohinoor On Phone To Amazon Contact Service
I did not receive my both orders(ordered on ten December. First order number - 402-0363823-8133152 and Second order number - 402-6794427-3329902). I got two email regarding my orders that my both orders has been returned to Amazon's Fulfilment Center and I will get back my money in my account,but it's been many days and I haven't heard any thing from you guys and still haven't got my return.

Reply
Customer care male
Mr. Ramesh Chanra Jena CallsDec 20, 2014

Mr. Ramesh Chanra Jena On Phone To Amazon Contact Service
I am Ramesh Chandra Jena. My track number is 210114969838
and order number is 171-3754828-3700325
courier boy Ashique 8606486956
unfortunately i cant receive his call, Please do something that i will receive the phone before 1200 hours.

Reply
Customer care male
Mr. Vinod Kumar Mudgal CallsDec 19, 2014

Mr. Vinod Kumar Mudgal On Phone To Amazon Contact Service
I had booked a kindle e-reader on 5th of December 2014 with expected date of delivery as 17th of December 2014 for Rs 5999/- that has already been debited from my account as paid. The item has not been received till date and there is no communication from the company's side. Please resolve the issue.

Reply
Customer care male
Mr. P.vamshi Krishna CallsDec 19, 2014

Mr. P.vamshi Krishna On Phone To Amazon Contact Service
My tracking ID 211105872717, my order number 403-7630773-2387567 please change my address. Carrot address is The Indo English High School Hmt, Swarnapuriclony. Near Sai Baba Temple, Miyapur. Phone Number is 9177685855.

Reply
Customer care male
Mr. SANDEEP KUMAR CallsDec 19, 2014

Mr. SANDEEP KUMAR On Phone To Amazon Contact Service
Please provide me information about my package. Where is it right now? You are not updating the transit information on your website. It's delivery date was on December 2014, but it is not delivered yet. My order id 404-2311497-1488354.

Reply
Customer care male
Mr. Srinivasulu CallsDec 19, 2014

Mr. Srinivasulu On Phone To Amazon Contact Service
I have bought hard disc. Now the problem is not working at all. I want to give it service. I want to know the procedure to service. Please give me help. My order id is: 402-8518927-8251539.

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Customer care male
Mr. Mohammad Gufranullah Ansari CallsDec 19, 2014

Mr. Mohammad Gufranullah Ansari On Phone To Amazon Contact Service
I had purchased anti pollution mask. was not satisfied and had returned,, but till now I had not received the amount and the courier charges amount. Please resolve it as soon as possible.

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Customer care male
Mr. vyshak CallsDec 18, 2014

Mr. vyshak On Phone To Amazon Contact Service
40419968095884306 , my name is Vyshak. I ordered a Micromax canvas mini mobile through amazon India,by paying the amount of re 8538/- through my debit card,after that i got a confirmation message that the amount has been debited from my account and I placed the order successfully ,but after a few moment i got an another message that my order failed,because of that message. I cancelled my order and i got a confirmation mail/message in that message mentioned my amount will be re credited to my account within 2-3 w days. But now again i received a mail/message that my item has been dispatched will get within 2-3 days. What is this? I would like to know what is the current condition of my order/my amount that debited from account,my order number above mentioned.

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Customer care male
Mr. Tarsem Singh CallsDec 18, 2014

Mr. Tarsem Singh On Phone To Amazon Contact Service
I have ordered APS Micro USB OTG Pen Drive USB Host Cable on 05. 12. 2014 totaling Rs. 120, but i did not receive payment any confirmation mail or not i can check. The amount has been deducted from my account. Tarsem Singh, mobile number is 08288027637Dainik Jagran SCO. 43, 44 Top floor sector. 8-C Chandigarh.

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Customer care user complaints