Ms. Melanie On Phone To Billmatrix Service
According to my local gas company, a payment of $100 was reversed back to bill matrix on April 19, 2018; however, I have not received that money back into my account. Please call me at 318-868-1234 or after five p. M. Central time at 318-617-2927 so we can clear up this oversight. Thank you,
Melanie .
Mr. Robert Moore On Phone To Billmatrix Service
I was illegally charged 137. 00 on my bank account. Please explain ASAP.
Mr. Jay Hogan On Phone To Billmatrix Service
Your company handles millions upon millions of dollars worth of transactions yearly, but you do not have the ability to remember my information on the AEP web site. Not even the account number or billing info from the previous page. Spend some of those billions and make my life easier or I'll call for a boycott of Bill Matrix or request AEP to drop your services.
I paid the bill of $98. 00. Billmatrix accepted the payment and the confirmation number appeared for a split second, then it disappeared. I have no record of paying the bill, other than my word until my bank statement comes out.
Ms. Debra White On Phone To Billmatrix Service
When paying my electric bill 02903697601, the option allows for withdrawals on my checking account, but when I pay my electric bill 02030242420 for my garage, it only allows debit card. I was told to report this to you for correction. Thank you.
Mr. Elaine Pierce On Phone To Billmatrix Service
Please do not make customers who speak English press 1--most companies now make people who do not speak English press whatever.
Mr. Jerry Venerella On Phone To Billmatrix Service
Paid my sisters Entergy bill and it did not show that payment had been received like it usually does on the bill. Guess that is because your ethically and technically challenged company's servers do not work at night? Anyway, tried it again, got the confirmation and all of the sudden got a message from Chase saying I was negative $145. 00. The bill I paid, wasn't even mine because I would NEVER use Entergy. At any rate, I have contacted Chase and they have issued a credit for the pending duplicate charge in the amount of $169. 93. The confirmation is: 3330091224336 Do not submit this duplicate bs for payment, since it will cost Entergy in the long run and Chase will investigate and return my money.
Ms. Chrs On Phone To Billmatrix Service
Contract with Georgia Power is unfair to customers Cannot make online payments more than five times a month using a credit card AND if you even use a debit card for free, you are still limited if you choose to switch up and use a credit card on occasion People are just trying to keep their service on and are throwing any available funds to their bill and you will not allow them to do so? Shame on you I'm sure Fieserv is not sitting around in the dark, sweating miserably in the summer heat, but you want to dictate how I am to pay my bill?.
Ms. Sabrina Ferri On Phone To Billmatrix Service
Your useless agents have hung up on me twice in the last ten minutes. Yall are trying to run my card twice which is causing me overdraft fees and draining my account. I need this resolved, but apparently you crooks do not care and cant be bothered to to actually do work and help your customers. I will be calling again. But unlike yall I have to actually work at my job, but rest assured nce I get off work I'm going to keep calling until this is resolved.
Mr. James Carter On Phone To Billmatrix Service
I arranged online for a payment to con edison for 100$ on 2/9/16 and the money will not be in the account at that time and I would like to cancel the payment scheduled. The receipt number for the payment is 666420064202133. My name is James Carter 917-385-7327.
Mr. Rahn Giddens On Phone To Billmatrix Service
They charge my bank account 424. 00 twice. I need that back.
Ms. Donna On Phone To Billmatrix Service
Paying light bill online and it had me waiting for over 35 minutes and it NEVER PROCESSED The payment when i called a csr, they could not tell me if it was going to process it later or not process the payment it sucks.
Ms. Christy Vest On Phone To Billmatrix Service
I paid an electric bill from a bank account. Aep states i have to contact bill matrix for refund as they cannot turn the power on at this time. The deposit was for 175. 00. My name is christy vest. Bank routing number is 051900395. Bank account number is 0069776482.