Birmingham News Customer Service Number Delineated Here With Complaints and Reviews
Ms. Pat Hope On Phone To Birmingham News Service
We did not get the Sunday paper this morning. Our address is 4675 Bridgewater Road, B'ham, AL 35243. This is the second time in a week our paper didn't come.
Reply
Mr. Bud Hope On Phone To Birmingham News Service
Our paper was not delivered today. Bud Hope 960-0600. Address: 4675 Bridgewater Road, B'ham, AL 35243.
Reply
Mr. James Rudd On Phone To Birmingham News Service
I didn't receive my B'ham news yesterday. The recording said that I would get it by today. Didn't happen. My carrier has shown time and time again that she doesn't hold her job or her customers in high regard. I've had problems with her for years. You're complaint phone, leaves a lot to be desired also. Understaffed, if I had to guess. It wanted me to call back tomorrow from 7am to 11am. Screw that. LOL or CIS, cry in silence. It's my dad's paper, but I pay for it. James Rudd , 1303 N. Nashville Av., Sylacauga, Al. 35150
256-249-0046.
Reply
Ms. Pennie Miller On Phone To Birmingham News Service
How can I stop getting the paper in the blue bag that is delivered each week. I do not ever even open it. It goes straight in the trash. Address 154 River Birch rd. Chelsea Al 35043.
Reply
Mr. Dalton L Wester On Phone To Birmingham News Service
I did not receive my paper today. Account is 12000-07830037. Please credit my account.
Reply
Mr. Doug Or Denise Morrison On Phone To Birmingham News Service
I have been calling for months (at least six months) to tell you I never have received the first paper and you keep charging and still no paper I would like a refund immediately as you never call me back I've called repeatedly. Do I need to come to your office and speak with someone in charge to get this done.
Reply
Ms. Glenda Wickstrom On Phone To Birmingham News Service
I am trying to stop my paper while on vacation and you signed me up for another subscription
Please cancel that and give help in canceling ma paper
I have done this before and it wasn’t so complicated.
Reply
Ms. Melissa Rosetta On Phone To Birmingham News Service
This is my fourth request for a replacement newspaper container at my mail box. The one I have is damaged, and every time it rains my paper is wet. Nothing like trying to read or dry a wet paper. The container is cracked with holes in it due to weather. Please let me know if you can send me a container. Thank you,
Melissa Rosetta
67 Vick Circle
Wilsonville, AL 35186.
Reply
Mr. Allen Neel On Phone To Birmingham News Service
Sirs: Would you please let me know why I am not receiving my newspaper on Wednesday, Friday and Sunday. I am not interested in the digital paper, I want the printed paper that is to come to my house on those three days a week. But, I am not receiving them. Please answer why.
Reply
Mr. Ralph H Yarbrough On Phone To Birmingham News Service
Account number Y15087 Missed home delivery today. Unable to get thru phone system Gave up after multiple tries.
Reply
Ms. Molly Voigt On Phone To Birmingham News Service
From 2705 alta view dr vestavia icanceled my subscription January 30 or 31 and i am still recieving a paper.
Reply
Ms. Mansy Pits On Phone To Birmingham News Service
Hi, I purchased four newspapers on Sunday at the Chevron in Hanceville. I purchase four every Sunday because I love the coupons. I should have received four Red Plum coupon booklets and four Smart Source coupon booklets, I only received three Smart Source and one Red Plum. This is the second time that this has happened to me. $12 is a lot to spend on newspapers only to find that the coupons aren't in them:(.
Reply
Ms. Anne Alfano On Phone To Birmingham News Service
I did not receive my Friday paper. I also did not receive my TV Weekly magazine My address is 1928 Greenvale Road, Hoover, Al 35226. My Phone number is 205-823-2644. Anne Alfano .
Reply
Mr. Suzanne Russell On Phone To Birmingham News Service
2ND TIME THIS MONTH THAT WE HAVE NOT RECEIVED OUR PAPER AT 15 FRANKIES LN, ALABASTER, AL. 2056637790.
Reply
I have called eight separate times requesting a Birmingham News delivery box. I have not received a box thus far. I have been told on every phone call it will be taken care of. Has not happened. I have even offered to come pick one up, but have been assured it will be delivered in the next two or three days. Why is such a simple request being totally ignored. Several times this has escalated up to the supervisor, but to no avail. What do I need to do to get a delivery box? This does not speak very well for your customer service group or the overall efficiency of your organization. Any help would be greatly appreciated. If you care to look up all of my phone calls if someone has not deleted them is 205-640-1294. A response would be greatly apptrciated. Thank you
Randy Smith .
Reply
Ms. Deirdra Griffith On Phone To Birmingham News Service
I have repeatedly asked that you stop delivery of the newspaper of my address. Once again, I am requesting that you stop delivery at 211 Perthshire Cove Pelham, AL 35124. It has become a nuisance for newspapers to be thrown in my driveway.
Reply
Mr. Vera Anderson On Phone To Birmingham News Service
Please stop throwing papers in the driveway of 4208 Warren Rd., 35213 as I do not read them. Thank you.
Reply
Mr. Steven On Phone To Birmingham News Service
For the past 4weeks I have called and been to the Web site trying to get the bham news life adds stopped. I have been assured by seven people it would be taken care of. I had put up a sign on my mail box that said "NO BHAM NEWS" I am positive the paper man saw it, but he just doesn't seem to care. I'm sick to death of it. PLEASE STOP.
Reply
Ms. Barbara Kendrick On Phone To Birmingham News Service
I have tried repeatedly to get in touch with someone there by phone and just get put on hold or told they do not know - they will connect me. This is all with no success. I fail to understand why my new subscription has jumped so much for this year even though I understand cost increases etc. No way I can pay this price for my paper plus the fact that all my neighbors pay differing and much lower prices. Please let me know an explanation so I might consider renewing my subscription, otherwise, I am forced to cancel due to that astronomical cost. Account 12000-K90315.
Reply
Mr. Wade Johnson On Phone To Birmingham News Service
My carrier has not been notified after my wife cancelled our service. WE CANCELLED AFTER YOUR EDITORIAL BOARD JUDGED ROY MOORE AS GUILTY IN YOUR NEWSPAPER
Please send me confirmation that you have notified carrier 301 not to deliver your newspaper. Wade and Renee Johnson
3866 Highway 109
Columbiana, AL 35051.
Reply
Mr. Mike Capra On Phone To Birmingham News Service
I want to stop with the Birmingham flyers that is sent to my home. 5131 rye circle. Helena Al. 35080.
Reply
Ms. Shalonda Patterson On Phone To Birmingham News Service
My Sunday and Wednesday subscription started Sunday 9/17 for five papers. I received no papers Sunday, called Alex, then Jan at customer service today during my lunch break and she issued a credit for me. She said a message was sent to the route supervisor to get my papers delivered for today by my route driver Mr. William Daniel. I am now home at 6pm, and no papers. I sent a text to Mr. William, but no response. Will I have to get another credit again? I am really ready to start getting the papers I am paying for soon :--(.
Reply
Mr. Buford Tapley On Phone To Birmingham News Service
I want to stop the bham news since I have not received a paper as promised, only a bill. I am unable to reach customer service at the numbers listed on my bill. My account number is 12000-18888826.
Reply
Mr. Don Genry On Phone To Birmingham News Service
We did not get our paper last Friday or today.
Reply
I have been an unbroken subscriber for over 38 years. I know the industry has changed tremendously over that time. A few years ago I learned that I was paying a lot more than some of my friends and relatives for the same subscription. I had that fixed and did not ask for a refund although it did not sit very well with me. I do not like getting the paper only three times a week, but I understand why. Today, and not for the first time, my paper is totally soaked. Why not go back to double bagging on wet days? My paper was never wet with the double bag. What really bothers me is having to go to the store and to buy a paper at two or three times the subscription rate. I do not want my subscription added a day, I want the carrier to bring me another paper. Between getting wet papers, no papers and missing content, I am close to joining the many and growing number of people who cancel the Birmingham News.
Reply
Ms. Carolyn Vaughn On Phone To Birmingham News Service
I am supposed to receive sunday and Wensday paper, I have only received five papers tptal since December. Yet you keep ripping the payment out of my account. I have called repeatily and am promised a paper, but not gotten one. Once I did get a paper late the mountain brook edition I live in Tarrant city Lot of good those grocery ads did me I want my paper for this area Now. I am sick of this.
Reply
Mr. Elvey Bodden On Phone To Birmingham News Service
For many Sundays now, we have not received a paper. Sometimes it has been put in a neighbors driveway. If you cannot deliver my paper correctly, then at the end of my current subscription, I WILL cancel the paper. I need today's paper. Please provide one promptly.
Reply
This is Charles and Anna Marie James we DO NOT EVER WANT The Birmingham News now or in the future. We stopped service May 8. 2017 and you kept billing us. NOW STOP FOREVER.
Reply
Mr. Anna Marie Charles James On Phone To Birmingham News Service
I called on September one, 2017 because we had stopped service yet was told you took it on yourself to keep billing us even though the reason we stopped it was because it was not delivered on more than multiple occasions. I paid the invoice even though I did not receive the paper. I paid 57. 63 and have received a bill for 5. 24 more. Your automated says I paid 52. 39, but you charged my credit card 57. 63.
Reply
I am a subscriber. I cannot get the Birmingham News obits to work online. The screen goes away as soon as it comes up. My husband has tried it on his computer and has the same problem. Are you having problems on your end?.
Reply
Mr. Raleigh Purvis On Phone To Birmingham News Service
My newspaper was not delivered today it is awful trying to report this.
Reply
Ms. Grace Parker On Phone To Birmingham News Service
Today is Sunday May six, 2018, the news paper has not been delivered. 152 Park Road Pleasant Grove Al. 35127.
Reply
Ms. Linda Reid On Phone To Birmingham News Service
3 Sunday papers, three Wednesday and two Friday papers were not delivered the last month. Also the person delivering the paper does not put it in my paper box, but throws it by my neighbors mailbox on the ground. We have ask many times for our paper to be placed in our paper box.
Reply
I had called and cancelled my subscription to the Birmingham News. I have made two calls and I noticed there was a bank draft of $6. 14 pending out of my account. The reason I cancelled was there were a few occasions we did not receive the Sunday paper. The first person I talked to said they would credit my account for that amount and now there is another charge coming out. I would appreciate it if you could credit this pending charge of $6. 14. The person I talked to yesterday said I might still owe $5. 00. I would appreciate if you could resolve this issue soon. Thanks. My information is RosemaryJones/Michael Jones
3603 Ashwood Drive
Jasper, Alabama 35504
cell 205-300-0064
land line number was 387-7842 (which we no longer have).
Reply
Mr. Cason Capps On Phone To Birmingham News Service
Did not receive paper today 8/16/17. Carrier has not been putting paper in tube provided for paper just throwing in driveway next to highway 27 where it is easy access for others to pick up .
Reply
I have a subscription to the Birmingham News. I did not receive any coupon flyers Sunday, August 12th, and the front page stated there was over $100. 00 in coupons in the paper. Also have only been receiving one very small coupon flyer for the past several weeks. Have you cut back on these flyers, or am I just not receiving them?
Thank you, .
Reply
Ms. Evelyn Bedell On Phone To Birmingham News Service
Home delivery is very unreliable. You can not even get someone on the phone. I am seriously thinking about dropping this subscription.
Reply
Mr. Sam Pearson On Phone To Birmingham News Service
I need to move my mothers service from 7801 Williams street, pinson AL 35126 to 100 4th ave West, Oneonta, Al 35121
Lucille Wade
100 4th ave West
Oneonta, Al 35121.
Reply
Ms. Marguerite Scott On Phone To Birmingham News Service
Dear Sir or Madam:
Sorry, no complaints I just did not know how to contact you any other way
I would like to continue receiving home delivery of the B'ham News. I regret that I will be unable to remit my six month payment until 12/26/17. Thank you for understanding
Merry Christmas
Truly,
Account 12000-09709908.
Reply
Ms. Barbara A. Kendrick On Phone To Birmingham News Service
I AGAIN missed my paper, for the 3rd time this week, even though your manager called and apologized since they apparently have my account mixed up and my subscription has NOT expired and does not do so until October, 2018. I have borrowed a paper for today and certainly hope to receive my own paper this Wednesday.
Reply
Ms. Marilyn Biggs On Phone To Birmingham News Service
GOOD MORNING JUST WANTED TO LET SOMEONE THERE KNOW THAT WE NEVER GOT A PAPER ON WEDNESDAY MORNING AND WE ALWAYS GET ONE ON WEDNESDAY FRIDAY AND SUNDAY IS THERE ANYWAY THAT WE CAN GET DOUBLE PAPER ON FRIDAY?BIGGS ADRESS 1005 CONNER CIRCLE ALABASTER ALABAMA 35007 THANK YOU AGAIN BIGGS FAMILY.
Reply
Mr. Laura Mcdonald On Phone To Birmingham News Service
Did not get my Wednesday paper. This is not the first time.
Reply
Hello,
I live in the 2600 block of Gaylon Street 35235 and at 11:15 PM on July 31th, a woman in a white vehicle stopped in front of my house taking down my address. I confronted the woman and she claimed she throws papers for the Birmingham News. If she does being out in front of someone's house at this time of night will get her killed or arrested. If this is a contractor, please tell her to cease from stopping in front of my house located at 2607 Gaylon Street.
Reply
Mr. Charlotte On Phone To Birmingham News Service
Sunday paper being delivered to wrong address. Should be thrown in yard of 1025 Capri Circle not 1029 Capri Circle. I am nice enough to go out and put in the correct yard, but that is your job, not mine. Please take care of this. We no longer take the paper because of such things as this. 3000.
Reply
Ms. Lynn Hairston On Phone To Birmingham News Service
Never received the Sunday paper 11/26. Would like to have the paper, not a subscription extension. The rare occurrence that I want to read the sports section and I have no paper. Keep asking myself why I still subscribe.
Reply
Mr. Steve Walters On Phone To Birmingham News Service
The News customer service is not good. I have called and emailed regarding the delivery of our Wednesday and Friday paper for four weeks now. Still have not gotten delivery. The district manager was to contact us, he has not. It is sad that the paper has lost its sight of its subscribers.
Reply
Ms. Wanda Smith On Phone To Birmingham News Service
I have not received my Sunday paper. No one in my neighborhood got a paper today. Sunday is usually late, but it is after tenthirty.
Reply
I have been a Birmingham News subscriber for over 20 years. For the past two months, despite my calls and promises, I still have not received ONE paper. I miss my paper. Yet my repeated calls and attempts to get my paper delivered have not been successful.
Reply
Ms. Sharon Mc Mullin- Wrenn On Phone To Birmingham News Service
This is to inform you that I did not receive my papers for the last week at address 1753 Matt Leonard Dr. SW, however my subscription has been paid for and a debit for this month has already been debited. I do expect a refund for the missed papers. Thank you, Sharon Mc Mullin - Wrenn.
Reply
Ms. Henrietta Rodriguez On Phone To Birmingham News Service
HelloI am canceling because it is always hit or miss for me to get my paper. Also I have not gotten any of my coupons.
Reply
