Lg Seoul Customer Service Number Delineated Here With Complaints and Reviews
Mr. Bozidar Cvetkovic On Phone To Lg Seoul Service
In a conversation with Mr. Zoran, I conveyed my position that replacement of the panel free of charge by the manufacturer would be quite appropriate proof that such malfunctions (which Mr. Zoran underscored, too) were rare, and that LG is a serious company with a high global reputation, which respects its customers and wants to keep them in the future. Although more than a month and a half has passed since my address with the above mentioned request (almost five times longer than the presented deadline of no more than ten days, which can be checked by a replay of the aforementioned conversation), I have not received any kind of answer to this day. I ask once more that you consider my request, and in the event that you accept it you may rest assured that I will share my positive experience with acquaintances and friends and that you will always have a loyal buyer and true brand ambassador in me, as you have had so far.
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Mr. Bozidar Cvetkovic On Phone To Lg Seoul Service
The original letter (part 1):In January 2012, I purchased the LG television model 42LW5590 from an authorized dealer in Belgrade, Serbia. However, in early 2015 vertical lines in various colors began appearing on the screen, becoming more intense and growing in number practically on a daily basis. After an examination at the authorized LG service in Belgrade, I was told that the panel had broken down and that replacing it would cost around 220 euros, with the additional information that it wasn’t even available at the time. I paid more than 900 euros (in local currency) for the aforementioned television three years ago, fully confident that the price would, aside from other top-class technical features, also guarantee a certain durability of the device, which would exceed the formal two-year warranty period. Besides, this is not some minor malfunction, but rather the most vital and expensive part of the television.
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Mr. Bozidar Cvetkovic On Phone To Lg Seoul Service
The promise that I would be informed of the Managing Board’s decision in the shortest time, of course no more than ten working days, was repeated. Again, there was no reply whatsoever, the same as after the first time. This unambiguous disrespect and ignoring, regardless of the outcome of my complaint, came as a great surprise and added to my disappointment. Please find attached the e-mail I sent to your representatives in Belgrade, so that you may become familiar with the details of my case. I am very sorry that in this way confidence in the quality of your products and the entire company policy toward its consumers has been irreversibly tarnished in my eyes and in the eyes of my family and friends. This is certainly unfitting a brand with a global reputation that LG would like to be. Once again expressing regret that I will no longer be your buyer and that I will be forced to share the above described bad experience with my social environment, I send you my kind regards.
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Mr. Bozidar Cvetkovic On Phone To Lg Seoul Service
I regret to inform you that in the last few months I was very disappointed in the operation of LG twice. The first time was this past spring, when after exactly three years of not too intensive use the panel (screen) on a television manufactured by LG broke down. The disappointment intensified when I was told at the authorized service that replacing the panel would cost 220 euros. I found that unacceptable, given that I believed, with more than 900 euros paid initially, the end cost would surpass the double value of a new model in similar class and with similar performance today. That is not logical and it is even less rational. I presented that opinion to the LG representatives in Belgrade, first over the telephone and then via e-mail. I was promised at the time that I would receive a reply in no more than ten working days. After nearly two months, I addressed them again and once again familiarized them with the case. (end of part 1).
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Mr. Soltanieh On Phone To Lg Seoul Service
I bought LG TV model LG42LD420 in Vienna, Austria where I lived for some years. When I came back home I took it with me. Recently I noticed that the sharpness has decreased. I called, today 16 April 2015, the LG representative in Tehran, Iran, Tel Number : 84733They rejected to give any service even I will pay for the service. They said they only give service to LG if bought in IranThis is a serious damage to the credibility of LG worldwide. I remainBest Soltanieh .
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