MTN Ghana Customer Service Phone Number

Phone Number of MTN Ghana is +233-24-4300-000 .
MTN Ghana is a subsidiary of Mtn Group, a South Africa based telecommunication service provider. The company is dedicated to provide the quality telecommunication services throughout its service area across Asia and Africa. It offers Mobile telephony, business solutions, data centre solutions, voice SMS and roaming services. Besides this, the company also specializes in delivering the security solutions such as vehicle tracking and messaging solutions. MTN Group started business in 1994. Known initially as the Areeba Ghana, the company adopted the name MTN Ghana in June 2007. The head office of the company is situated in Accra. MTN Ghana in 2013 contracted with the Aviat Networks in the area of microwave radio.

Corporate Address of MTN Ghana


The corporate office of the MTN Ghana which is located at the below mentioned address including as:
Scancom Limited, Plot # 17&19
Ridge Towers, 10th - 12th Floor
6th Avenue, Ridge
P.O. Box 281
Intl. Trade Fair La,
Accra - Ghana
Toll-Free number: 100
Phone: 024 4300000 / 024 10062279
Fax: 233 21231974

Contacts of MTN Group Inc


The main office of the MTN Group Inc is located at the below mentioned address. The other addresses of MTN Group Inc are mentioned as for different purposes as:
Tel: +27 11 912 3000 / +27 11 912 3001
Innovation Centre
216 14th Avenue
Fairlands
South Africa

Postal Address:
Private Bag 9955
Cresta
2118
South Africa
Landline: +27 11 912 3000

Stores of MTN Ghana


The other store houses of MTN Ghana which renders all types of services. The main laeding stores of MTN Ghana includes as:
Madina
Madina Shell,
Near Madina Zongo junction
Madina
Email: mquayson@mtn.com.gh
Call: 0241002316

Graphic Road
41A Graphic Road,
Auto Parts Building,
South Industrial Area
Abosey Okine
Email: avorgbe@mtn.com.gh
Call: 0241001836

Sakumono
Within Crystal Plaza Building;
Comm. 16, Lashibi On The Main Nungua-
Ashaiman Rd.
Sakumono
Email: gofori@mtn.com.gh
Call: 0241002356

Media Contacts of MTN Ghana


The press holders can get further info of the media relations of MTN Ghana on the below mentioned contacts including as:
Private Bag 9955
Cresta
2118
South Africa
Landline: +27 11 912 3000
Email: mtngrouppressoffice@mtn.co.za

Investor Contacts of MTN Ghana


For the details of investor relations of MTN Ghana, the users can visit the below mentioned address or can dial the given numbers as:
Computershare Investor Services Proprietary Limited
Registration number: 2004/003647/07
70 Marshall Street Marshaltown
Johnnesburg, 2001
PO Box 615051,Marshaltown,2107
Toll-free: 0800 202 360 / +27 11 870 8206


MTN Ghana Address


The address of MTN Ghana is Plot 17 and 19, Ridge Towers, 10th - 12th Floor, 6th Avenue, Ridge Accra, Ghana.

MTN Ghana Email Address


The email address of MTN Ghana is customercare@mtn.com.gh.

MTN Ghana Website


The Website of MTN Ghana is www.mtn.com.gh.

MTN Ghana Customer Support Service Phone Number


The customer support phone number of MTN Ghana is +233-24-4300-000 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of MTN Ghana Service Center and MTN Ghana customer service phone number is given below. The helpline of MTN Ghana customer service phone number may or may not be toll free.

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MTN Ghana Phone Number Customer Service

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MTN Ghana Source of Knowledge


www.mtn.com.gh/personal/support/contact-us
www.mtn.com.gh/personal/support/find-a-store
www.easyunits.com/mtn/easy.php?@=contacts
www.mtn.com/mtngroup/moreinmtngroup/pages/contactus.aspx?section=investorscontact

www.mtn.com.gh

Your Complaint, Suggestion, Complication, Review To MTN Ghana

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MTN Ghana Customer Service Number Delineated Here With Complaints and Reviews

MTN Ghana Customer Service Care Phone Number 348242
Mr. Robert Opoku-akosah CallsMar 30, 2021

Mr. Robert Opoku-akosah On Phone To MTN Ghana Service
Good morning. Please my wifi is requesting an authorization from me. I've forgotten my login information. Kindly bail me out.

MTN Ghana Phone Number Customer Care Service
Reply
Customer care male
Mr. Seidu Musah CallsJul 22, 2020

Mr. Seidu Musah On Phone To MTN Ghana Service
Please I can not receive money on my MOMO, meanwhile i can check balance. I can not also receive credit transfer from other. I was doing all these last week. Please it is urgent, i need to get back on track. Thank you. Mobile Number 0243295239.

Reply
Customer care male
Mr. Albert Alllen CallsNov 11, 2019

Mr. Albert Alllen On Phone To MTN Ghana Service
I cant deposit on some apps it gives an error like "customermsisdn" not valid phone number i gh" please help.

MTN Ghana Phone Number Customer Care Service
Reply
Customer care male
Mr. Paul Kokroko CallsMar 11, 2019

Mr. Paul Kokroko On Phone To MTN Ghana Service
I transferred GHS 507 to MTN mobile account from USA to Ghana on March four, 2019. The recipient in Ghana received GHS 406. 11 in the mobile money account instead of GHS 507. The recipient ended up getting GHS 400 when the money was withdrawn. Why was GHS 100. 89 lost in transaction ? I used WAVE in USA for the service which then used MTN service to get the money to Ghana. Confirmation Number: GHS 190304-L7X3B5
Recipient Number : 233246654021.

Reply
Customer care male
Mr. Benjamin Kobina Osei CallsJul 02, 2017

Mr. Benjamin Kobina Osei On Phone To MTN Ghana Service
I sent 100 Ghana cedis to Priscilla Thompson this afternoon, but never received any transaction information from MTN mobile.

Reply
Customer care male
Mr. Siisu Basharu CallsJun 22, 2018

Mr. Siisu Basharu On Phone To MTN Ghana Service
I wish to express my profound disatisfaction of your customer service complaints resolution system. I purchase your internet bundle of Ghs 120 ie 10gb through my mobile money Wallet no 0244933775 on the 12 th June 2018 of which I was suppose to bundle my Wifi no 0557246953 using your me2 service. I rather bundle my mobile money no with the said amount of Ghs 120 and logged a complaint for a reversal of the bundle to my Wifi number My data was taken from my wallet no since then no refund has been done for me. I really disappointed in a telecom giant like Mtn customers complaints cannt be resolve for a week now. I use three Mtn no 0249435527, 0244933775 and 0557246953. Indeed if I don’t get my complaint resolve by Monday I will quite your services and be prepared for damages. Mtn very poor customer service provider.

Reply
Customer care female
Ms. Turid Nolsøe Icran CallsJun 18, 2018

Ms. Turid Nolsøe Icran On Phone To MTN Ghana Service
Hello MTN (worldremit case number 05941830)

This is a complaint and an inquiry into the
WorldRemit case number 05941830

My name is Turid Nolsøe Ocran
E mail turid. Nolsoe@gmail.com
Telephone: 0034 602 502 717

My husbands name is William Ocran
His MTN number is ?+233 55 250 5483?. On the 30/5/18 I sent him money by worldremit. The money was reversed by you with no valid reason. And it has not been put back on to my account yet despite of you claiming that it has. I now require the following:
1. A mobile money statement as required by worldremit. 2. An explanation of what you thought authorized you not to pay my husband the money I had correctly sent to him. 3. A proof of you claim that the money has been put back into my account. I see no such thing. 4. An excuse for all the worry, trouble and inconvenience this has caused
5. A recompensation for the time and money this unwarranted action by MTN has caused us. Turid Nolsøe Ocran.

Reply
Customer care male
Mr. Jerome Dotsey CallsMay 17, 2018

Mr. Jerome Dotsey On Phone To MTN Ghana Service
My Whatsup number is mtn, but I'm not in Ghana and not using the SIM again, but I mistakenly deleted my Whatsup and I need the six digits number mtn sends on SMS to re download my Whatsup.

Reply
Customer care female
Ms. Prince Appiah CallsMay 05, 2018

Ms. Prince Appiah On Phone To MTN Ghana Service
Change mcbrown to Prince Appiah

Reply
Customer care female
Ms. Prince Appiah CallsMay 05, 2018

Ms. Prince Appiah On Phone To MTN Ghana Service
Use of mcbrown's name instead of Prince Appiah which was used to register this number. I have used this number for many years and that is the number for all my documents so please use Prince Appiah instead of mcbrown

Reply
Customer care male
Mr. John Tetteh Kweitey CallsApr 30, 2018

Mr. John Tetteh Kweitey On Phone To MTN Ghana Service
My name is John Tetteh Kweitey , a mobile money merchant at Pokuase and l helped a customer in receiving money of an amount of GHS 2000 through my personal mobile money account number 0248397654 of whom I knew of whom I knew nothing that the customer has already fraud someone of which he wanted a number to receive and fortunately for him he used me. I was having an amount of GHS 150 which I had wanted to withdraw. So three days later, i wanted to withdraw this money and I was told my account has been blocked. I got to the MTN house at Accra and I was told my account is under investigation and till now and I haven't heard anything from you. So please I look forward for your response to address this issue.

Reply
Customer care female
Ms. Roberta Asare CallsSep 22, 2018

Ms. Roberta Asare On Phone To MTN Ghana Service
0240702502
Any call I make with the exception of mtn numbers hangs up after every five(5) seconds. I do not know why that is happening, but I want it solved for me.

Reply
Customer care female
Ms. Laurinda Addy CallsSep 06, 2018

Ms. Laurinda Addy On Phone To MTN Ghana Service
It has become very difficult for people to reach me on my MTN number 0244 280 776. There is a message that says 'Number does not exist' At other times people are able to get through and I do not have a problem calling out. Please revert with a solution since it gets very frustrating. Thank you.

Reply
Customer care female
Ms. Doris Frimpong CallsApr 06, 2018

Ms. Doris Frimpong On Phone To MTN Ghana Service
Please i am Doris Frimpong from Ghana precisely sekondi, i have used mtn for almost 14years. My friends who are just using mtn are always recieving cakes dinner dates and other gifts from you, whilst i donot. Please i am not imposing it on you, but just wanted to know why i am not benefiting from you? Please i want to be part of your family. Thank you.

Reply
Customer care male
Mr. Edmond CallsJul 13, 2018

Mr. Edmond On Phone To MTN Ghana Service
I purchase for a bundle and I didn’t get my bonus I’ve called the customer care and they said they have sent, but it has exhausted. Means why I didn’t get it. So it that means mtn is not worthy and trusted anymore. I can get 3ghc bonus, but I can’t get 80ghc bonus. This funny.

Reply
Customer care female
Ms. Angelina A. Yeboah CallsSep 05, 2016

Ms. Angelina A. Yeboah On Phone To MTN Ghana Service
To whom it may concern

please my number is 0244832753. I wish to draw your attention to the fact that my credits are being unnecessarily deducted for txt messages i have not sent. I have tried to call your office, but no one was picked up. Please desist from this and as well as sending me unwarranted and unsolicited messages if you do not want me complaining to NCA. Also refund all the credits that have been deducted since last Saturday. Thank you.

Reply
Customer care male
Mr. Kofi CallsAug 12, 2016

Mr. Kofi On Phone To MTN Ghana Service
U guys have d worst customer service in gh. Y dnt you guys pic our calz ? Please exhort your customer service department to pic calls from clients omg its damn frustrating.

Reply
Customer care male
Mr. Peter Durell CallsJul 30, 2016

Mr. Peter Durell On Phone To MTN Ghana Service
In UK no response whatsoever from mtn nigeria responds straight away, but cant deal with ghana number. Phone was roamin in Holand fine, toped up roaming completely stopped despite fact there is credit on phone. Not working in UK, not in Hollan or Itally cannot connect says phone is roaming have restarted several times, removed chip cleaned and put back still no connection. Number +233 (0)249703125.

Reply
Customer care male
Mr. Marcellinus Moabom CallsJul 14, 2016

Mr. Marcellinus Moabom On Phone To MTN Ghana Service
I bought a mtn SIM card with details below;
unlock code 41064724
mobile number 0247370600
i have registered it in my name, but the mobile money registration was in someone else name. I want you to delete the people number and my name from the sim.

Reply
Customer care male
Mr. Mike CallsJul 07, 2016

Mr. Mike On Phone To MTN Ghana Service
Please I have a problem with my mobile money account, I am unable to check my account here is my number 0544232800.

Reply
Customer care male
Mr. James CallsJun 28, 2016

Mr. James On Phone To MTN Ghana Service
I need a help to get my backup contacts. I lost my number, but i have retrieved the line and i will like to get my lost phone book contact. Thank you. ?.

Reply
Customer care male
Mr. Jamil Issaka CallsJun 16, 2016

Mr. Jamil Issaka On Phone To MTN Ghana Service
I cant go into my mobile money accounts, whenever i tried it says mmi complete,
please i need your help, my number is 0248723464.

Reply
Customer care female
Ms. Harriet Amoatey CallsJun 02, 2016

Ms. Harriet Amoatey On Phone To MTN Ghana Service
Hello,
I am the head of Internal Audit at TF Financial services. I posted a complaint here on Monday about receiving our mobile money statement from our MTN customer reps. I received a call back from one of your staff, a lady on the number 0241006186 promising to send me the statement for a period. However I have not heard from her since then. I cannot also recollect her name. The mobile money number is 0549090700. Kindly assist me to get in touch with someone who can assist as it is urgent. Thank you.

Reply
Customer care female
Ms. Jennifer Kumah CallsMay 10, 2016

Ms. Jennifer Kumah On Phone To MTN Ghana Service
I bunddle 80 Ghana cedis for monthly data on 0542574949 for my office ROUTER SIM, but what i am getting is 6144. 00mb, Why, my boss is very mad with me, Kindly help me get the right GB for the 80 Ghana cedis.

Reply
MTN Ghana Customer Service Care Phone Number 244083
Mr. Opoku Mensah CallsNov 06, 2015

Mr. Opoku Mensah On Phone To MTN Ghana Service
My name is Mr. Opoku Mensah , manager of levissima drinking water in Kumasi, kotei twumduasi new site near knust. I ve been registered with two numbers, 0242772112 and 0245688194. Please 0242772112 the phone was lost. I am currently in uk, pls i wanted an replacement chip. My ID card biz registration form and proof at bomso. Ksi. Its affecting my business. Your staff unwilling to assist. What can i do now. Bcos my wife complained bitterly. Please with your humble cooperation. Thank you.

Reply
Customer care female
Ms. leslie CallsOct 05, 2015

Ms. leslie On Phone To MTN Ghana Service
Dear customer care i dont understand the fact u guys keep on stealing my credit. to the fact that i activate a bundle i haven't even open my whatsapp and i was been told ave use all my entire bundle.'please can u guys work on it, am nt the only one complaining almost all mtn users in university of Ghana are complaining about how bad your services are so please work on it we are student. And secondly i dont understand the fact that if i decide not to use my mtn sim for a month what right do guys have for you have to remove all the credit i recharge. Is just that i don't concrete evidence to support this like i will sue you guys but am doing that because i believe in team work so please should work on your mistakes

Reply
Customer care female
Ms. Amidu CallsSep 24, 2015

Ms. Amidu On Phone To MTN Ghana Service
Please I don't know why my sim card is no more working

Reply
Customer care male
Mr. Edward CallsSep 08, 2015

Mr. Edward On Phone To MTN Ghana Service
Hello, i'v had my mtn mobile money account blocked because sum human being wrongfully sent money (45 cedis on 17/08/15) to me. Nw i'v made several complains to your office to help rectify this issue, but so far zero. Kindly help solve the problem. Thanks.

Reply
Customer care male
Mr. Michael Narh CallsJul 23, 2015

Mr. Michael Narh On Phone To MTN Ghana Service
Please my phone is locked and i need my puk code to unlock it. looking forward to hearing from you. best regards, Michael.

Reply
Customer care male
Mr. Simplice Folly CallsJun 29, 2015

Mr. Simplice Folly On Phone To MTN Ghana Service
I cant recharge my phone 233549133143. Account is locked.

Reply
Customer care male
Mr. Dekara CallsApr 07, 2015

I'm in UK and i don't understand why MTN Ghana has given ma registered number to someone else. please let me have my number back. I have used it to register on so many apps. cheers.

Reply
Customer care male
Mr. Ikem Peter CallsMar 31, 2015

Mr. Ikem Peter On Phone To MTN Ghana Service
Hello sir, please i lost my MTN want it back without traveling to Ghana. Please i need your guidelines. Thanks.

Reply
Customer care male
Mr. Garba Tarfa CallsMar 27, 2015

Mr. Garba Tarfa On Phone To MTN Ghana Service
Hello Team, Kindly assist as i have a customer who just return to Nigeria from Ghana and having with him MTN-GHANA MSISDN 233542075287. He wishes to recharge his account here in Nigeria. How do we go about it. Regards.

Reply
Customer care male
Mr. Matthias Akonvi CallsFeb 23, 2015

Mr. Matthias Akonvi On Phone To MTN Ghana Service
Please I had a difficulty assessing my mobile money account after changing my Chip using the 1333 service. I went to the Tamale main office and was resolved. Three days after, it won't respond again, but a popup "Transaction in process please wait" is all I see. Please kindly help me resolve this due to my disadvantage assessing a bank at my end. Thanks.

Reply
Customer care female
Ms. Efua CallsFeb 20, 2015

Ms. Efua On Phone To MTN Ghana Service
No one picks up the phone. Not even after several attempts. Fix it.

Reply
MTN Ghana Customer Service Care Phone Number 216977
Mr. Solomon Boamah CallsFeb 10, 2015

Mr. Solomon Boamah On Phone To MTN Ghana Service
Please i am in UEA and i have downloaded whatsup on my phone using my Ghana number. They said there are going to send me a code or call me through the Ghana number, but i have waited and waited nothing is coming, so please want to know what is wrong with my SIM. Thanks.

Reply
Customer care user complaints