Mr. Seidu Musah On Phone To MTN Ghana Service
Please I can not receive money on my MOMO, meanwhile i can check balance. I can not also receive credit transfer from other. I was doing all these last week. Please it is urgent, i need to get back on track. Thank you. Mobile Number 0243295239.
Mr. Paul Kokroko On Phone To MTN Ghana Service
I transferred GHS 507 to MTN mobile account from USA to Ghana on March four, 2019. The recipient in Ghana received GHS 406. 11 in the mobile money account instead of GHS 507. The recipient ended up getting GHS 400 when the money was withdrawn. Why was GHS 100. 89 lost in transaction ? I used WAVE in USA for the service which then used MTN service to get the money to Ghana. Confirmation Number: GHS 190304-L7X3B5
Recipient Number : 233246654021.
Mr. Benjamin Kobina Osei On Phone To MTN Ghana Service
I sent 100 Ghana cedis to Priscilla Thompson this afternoon, but never received any transaction information from MTN mobile.
Mr. Siisu Basharu On Phone To MTN Ghana Service
I wish to express my profound disatisfaction of your customer service complaints resolution system. I purchase your internet bundle of Ghs 120 ie 10gb through my mobile money Wallet no 0244933775 on the 12 th June 2018 of which I was suppose to bundle my Wifi no 0557246953 using your me2 service. I rather bundle my mobile money no with the said amount of Ghs 120 and logged a complaint for a reversal of the bundle to my Wifi number My data was taken from my wallet no since then no refund has been done for me. I really disappointed in a telecom giant like Mtn customers complaints cannt be resolve for a week now. I use three Mtn no 0249435527, 0244933775 and 0557246953. Indeed if I don’t get my complaint resolve by Monday I will quite your services and be prepared for damages. Mtn very poor customer service provider.
Ms. Turid Nolsøe Icran On Phone To MTN Ghana Service
Hello MTN (worldremit case number 05941830)
This is a complaint and an inquiry into the
WorldRemit case number 05941830
My name is Turid Nolsøe Ocran
E mail turid. Nolsoe@gmail.com
Telephone: 0034 602 502 717
My husbands name is William Ocran
His MTN number is ?+233 55 250 5483?. On the 30/5/18 I sent him money by worldremit. The money was reversed by you with no valid reason. And it has not been put back on to my account yet despite of you claiming that it has. I now require the following:
1. A mobile money statement as required by worldremit. 2. An explanation of what you thought authorized you not to pay my husband the money I had correctly sent to him. 3. A proof of you claim that the money has been put back into my account. I see no such thing. 4. An excuse for all the worry, trouble and inconvenience this has caused
5. A recompensation for the time and money this unwarranted action by MTN has caused us. Turid Nolsøe Ocran.
Mr. Jerome Dotsey On Phone To MTN Ghana Service
My Whatsup number is mtn, but I'm not in Ghana and not using the SIM again, but I mistakenly deleted my Whatsup and I need the six digits number mtn sends on SMS to re download my Whatsup.
Ms. Prince Appiah On Phone To MTN Ghana Service
Change mcbrown to Prince Appiah
Ms. Prince Appiah On Phone To MTN Ghana Service
Use of mcbrown's name instead of Prince Appiah which was used to register this number. I have used this number for many years and that is the number for all my documents so please use Prince Appiah instead of mcbrown
Mr. John Tetteh Kweitey On Phone To MTN Ghana Service
My name is John Tetteh Kweitey , a mobile money merchant at Pokuase and l helped a customer in receiving money of an amount of GHS 2000 through my personal mobile money account number 0248397654 of whom I knew of whom I knew nothing that the customer has already fraud someone of which he wanted a number to receive and fortunately for him he used me. I was having an amount of GHS 150 which I had wanted to withdraw. So three days later, i wanted to withdraw this money and I was told my account has been blocked. I got to the MTN house at Accra and I was told my account is under investigation and till now and I haven't heard anything from you. So please I look forward for your response to address this issue.
Ms. Roberta Asare On Phone To MTN Ghana Service
0240702502
Any call I make with the exception of mtn numbers hangs up after every five(5) seconds. I do not know why that is happening, but I want it solved for me.
Ms. Laurinda Addy On Phone To MTN Ghana Service
It has become very difficult for people to reach me on my MTN number 0244 280 776. There is a message that says 'Number does not exist' At other times people are able to get through and I do not have a problem calling out. Please revert with a solution since it gets very frustrating. Thank you.
Ms. Doris Frimpong On Phone To MTN Ghana Service
Please i am Doris Frimpong from Ghana precisely sekondi, i have used mtn for almost 14years. My friends who are just using mtn are always recieving cakes dinner dates and other gifts from you, whilst i donot. Please i am not imposing it on you, but just wanted to know why i am not benefiting from you? Please i want to be part of your family. Thank you.
Mr. Edmond On Phone To MTN Ghana Service
I purchase for a bundle and I didn’t get my bonus I’ve called the customer care and they said they have sent, but it has exhausted. Means why I didn’t get it. So it that means mtn is not worthy and trusted anymore. I can get 3ghc bonus, but I can’t get 80ghc bonus. This funny.
Ms. Angelina A. Yeboah On Phone To MTN Ghana Service
To whom it may concern
please my number is 0244832753. I wish to draw your attention to the fact that my credits are being unnecessarily deducted for txt messages i have not sent. I have tried to call your office, but no one was picked up. Please desist from this and as well as sending me unwarranted and unsolicited messages if you do not want me complaining to NCA. Also refund all the credits that have been deducted since last Saturday. Thank you.
Mr. Kofi On Phone To MTN Ghana Service
U guys have d worst customer service in gh. Y dnt you guys pic our calz ? Please exhort your customer service department to pic calls from clients omg its damn frustrating.
Mr. Peter Durell On Phone To MTN Ghana Service
In UK no response whatsoever from mtn nigeria responds straight away, but cant deal with ghana number. Phone was roamin in Holand fine, toped up roaming completely stopped despite fact there is credit on phone. Not working in UK, not in Hollan or Itally cannot connect says phone is roaming have restarted several times, removed chip cleaned and put back still no connection. Number +233 (0)249703125.
Mr. Marcellinus Moabom On Phone To MTN Ghana Service
I bought a mtn SIM card with details below;
unlock code 41064724
mobile number 0247370600
i have registered it in my name, but the mobile money registration was in someone else name. I want you to delete the people number and my name from the sim.
Mr. Mike On Phone To MTN Ghana Service
Please I have a problem with my mobile money account, I am unable to check my account here is my number 0544232800.
Mr. James On Phone To MTN Ghana Service
I need a help to get my backup contacts. I lost my number, but i have retrieved the line and i will like to get my lost phone book contact. Thank you. ?.
Mr. Jamil Issaka On Phone To MTN Ghana Service
I cant go into my mobile money accounts, whenever i tried it says mmi complete,
please i need your help, my number is 0248723464.
Ms. Harriet Amoatey On Phone To MTN Ghana Service
Hello,
I am the head of Internal Audit at TF Financial services. I posted a complaint here on Monday about receiving our mobile money statement from our MTN customer reps. I received a call back from one of your staff, a lady on the number 0241006186 promising to send me the statement for a period. However I have not heard from her since then. I cannot also recollect her name. The mobile money number is 0549090700. Kindly assist me to get in touch with someone who can assist as it is urgent. Thank you.
Ms. Jennifer Kumah On Phone To MTN Ghana Service
I bunddle 80 Ghana cedis for monthly data on 0542574949 for my office ROUTER SIM, but what i am getting is 6144. 00mb, Why, my boss is very mad with me, Kindly help me get the right GB for the 80 Ghana cedis.
Mr. Opoku Mensah On Phone To MTN Ghana Service
My name is Mr. Opoku Mensah , manager of levissima drinking water in Kumasi, kotei twumduasi new site near knust. I ve been registered with two numbers, 0242772112 and 0245688194. Please 0242772112 the phone was lost. I am currently in uk, pls i wanted an replacement chip. My ID card biz registration form and proof at bomso. Ksi. Its affecting my business. Your staff unwilling to assist. What can i do now. Bcos my wife complained bitterly. Please with your humble cooperation. Thank you.
Ms. leslie On Phone To MTN Ghana Service
Dear customer care i dont understand the fact u guys keep on stealing my credit. to the fact that i activate a bundle i haven't even open my whatsapp and i was been told ave use all my entire bundle.'please can u guys work on it, am nt the only one complaining almost all mtn users in university of Ghana are complaining about how bad your services are so please work on it we are student. And secondly i dont understand the fact that if i decide not to use my mtn sim for a month what right do guys have for you have to remove all the credit i recharge. Is just that i don't concrete evidence to support this like i will sue you guys but am doing that because i believe in team work so please should work on your mistakes
Ms. Amidu On Phone To MTN Ghana Service
Please I don't know why my sim card is no more working
Mr. Edward On Phone To MTN Ghana Service
Hello, i'v had my mtn mobile money account blocked because sum human being wrongfully sent money (45 cedis on 17/08/15) to me. Nw i'v made several complains to your office to help rectify this issue, but so far zero. Kindly help solve the problem. Thanks.
Mr. Michael Narh On Phone To MTN Ghana Service
Please my phone is locked and i need my puk code to unlock it. looking forward to hearing from you. best regards, Michael.
Mr. Simplice Folly On Phone To MTN Ghana Service
I cant recharge my phone 233549133143. Account is locked.
I'm in UK and i don't understand why MTN Ghana has given ma registered number to someone else. please let me have my number back. I have used it to register on so many apps. cheers.
Mr. Ikem Peter On Phone To MTN Ghana Service
Hello sir, please i lost my MTN want it back without traveling to Ghana. Please i need your guidelines. Thanks.
Mr. Garba Tarfa On Phone To MTN Ghana Service
Hello Team, Kindly assist as i have a customer who just return to Nigeria from Ghana and having with him MTN-GHANA MSISDN 233542075287. He wishes to recharge his account here in Nigeria. How do we go about it. Regards.
Mr. Matthias Akonvi On Phone To MTN Ghana Service
Please I had a difficulty assessing my mobile money account after changing my Chip using the 1333 service. I went to the Tamale main office and was resolved. Three days after, it won't respond again, but a popup "Transaction in process please wait" is all I see. Please kindly help me resolve this due to my disadvantage assessing a bank at my end. Thanks.
Ms. Efua On Phone To MTN Ghana Service
No one picks up the phone. Not even after several attempts. Fix it.
Mr. Solomon Boamah On Phone To MTN Ghana Service
Please i am in UEA and i have downloaded whatsup on my phone using my Ghana number. They said there are going to send me a code or call me through the Ghana number, but i have waited and waited nothing is coming, so please want to know what is wrong with my SIM. Thanks.