From the last one week, I asked my cable operator to provide me set top box for my another television set. But according to him your company Hathway is unable to so due to shortage of set top box. Anyway, I only want to know will your company provide me or else I am going for another choice. ADD:
Swarup Chatterjee
Aradhana Apt, Phase 3(Opp Church)
TP Road, Bhagatpara
PO Ushagram
City Asansol
West Bengal.
Mr. Esha Shaunik W o Abhimanyu On Phone To Hathway Service
Account Number 1118926094
Name of Accnt Holder Abhimanyu Shaunik
Mobile 9811322052. 7838350257
Address E one Defence Colony New Delhi 110024. COMPLAINT: We had been given a special offer of 3+2 months. Our plan started on 30th May 2018. But our connection has been cut off on 30th September. All the callers for renewal were apprised of this, they all acknowledged the plan and assured it will be corrected and the connection will not be disconnected. But IT HAS BEEN DISCONNECTED
PLease do something TODAY else I will be contacting another provider.
Ms. Kauser Jehan Farooqui On Phone To Hathway Service
Hi, This is Kauser Jehan Farooqui , the account holder name for wi fi connection. My account number is 1146627. My internet is not working since yesterday, 23/09/2018. I called to customer care, but it always says that the lines are busy. Request you to kindly restore the connection at the earliest. Thank you,
Kauser Jehan Farooqui . A/c number is 1146627.
I am using Hathway connection through local cable operator. From yesterday 26/12/2014 I am not getting any channels (hindi/English/news/sports/movie) its frustrating on week ends. Even I tried to contact you from phone, but no response. Whom I have to complaint How to resolve? Local cable operator, phone number is 040-65904234. Residence address: Plot number 1151 RR park view residency Pragathi Nagar Kukatpally Hyderabad. Phone number is 8897818116.
Ms. Shazma On Phone To Hathway Service
Good evening sir/ma'm. I i am a resident of marappa garden, JC Nagar. Even after clearing up the dues the set-top connection worked only for three - four days after paymet. Now suddenly there is a notification saying "This card is not authorised". The CA set-top box ID is 5944 8247 1477 9736. Smart card ID is 0000 4143 0760. I would request you to please look into the problem and help me solve this problem. Waiting for an immediate and positive response from your side. Thanking you.
Ms. Medha S Limaye On Phone To Hathway Service
I am yet to receive your response to my complaint number 9378566 regarding delay in connection of the internet service or my account number 951231. I had requested for extension of the time delayed in the current year, it was accepted in principle. My renewal is due for December 29, 2014 and it the period is extended by say a month then the renewal will fall due by Jan end 2015. Please revert. Medha LimayeAccount number 951231.
Mr. Srinivasarao D On Phone To Hathway Service
I am Srinivasarao. D from Vidya Nagar, Hyderabad my hathway cable customer ID number 000026647560 ( white box) blocked for want of KYC, from 14/12/2014. I submitted KYC on 16/12/2014. But up to now it is not up dated. Kindly up date to clear the block list.
Mr. Prakash Deshmukh On Phone To Hathway Service
Very low Internet speed even though I have paid full fees for the year. I kindly request you to play look into the matter as soon as possible.Regards,Prakash Deshmukh 983206344.
Mr. M.nandakumar On Phone To Hathway Service
Since two months, i find some of the channels are being blocked. I have contacted my local cable operator they are unable to solve the problem. Hence, i request you to personally intervene and solve the problem. I have no outstanding due to the operator. I stay at Nagaram District, Hyderabad.
Mr. W Radhakrishna On Phone To Hathway Service
Several channels blocked. Restore all channels forthwith. DBS cable operator advised to contact you. Help desk did not respond. Please ensure the service uninterrupted.
Mr. K.k.chakravarthy On Phone To Hathway Service
Today evening ( 15/12/14 ) we are facing some problems in Hathaway box that is some channels not coming showing in TV screens blocked channel 4
I applied for Hathway network (account number 1226297) and also installed on on 7th of December still router is not working, but net is working when cable socket connected to laptop. Even cable is also to short to connect my laptop. For to resolve this problem, I called and mailed on following number 879055826/9223601512/9967237041 repeatedly number of time still they are not attending my problem it is wastage of many. I am facing problem at entry level how you will assure me next three months for service. If this problem is not resolved tomorrow what action should I take when I paid for WI-Fi. Yours respected customerW. S. RathodMob. No 9892201145wsrathod@vjti. Org. In.
Mr. Porika Navaram On Phone To Hathway Service
I want to know my account number for register online bill payment through portal. My set of box no MAC24767D705388uppal, Hyderabad. I got one account number from customer care over phone is 1064900285, while i am register with this account getting 'No subscriber exists with this account number' whether they are given correct account number or not? Pl clarify.
This Ramarishna from Bangalore and Kundanahalli.
I am getting a problem with Hathway. It is showing not programs, but i am not able to get toll free number please get back to me once
I got the Hathway connection on 5th December 2014 and your technical support engineer told me that it will activate in 1 hour. Till now it is not activated. I had called your technical person many times and he is not responding me. Its totally unfair that i have given the three months advance money and i am not getting any response. My account number is 1226200 Bangalore. Thanking you in anticipation.
We are connected to Hathway TV and watch Australia Network (set to channel number 821) regularly. While the video is coming through normally, the audio is not heard. The problem has persisted for the past four days. We contacted the local distributor Viswa Vision TV several times to no avail. Can you please help to fix this problem?
Thank you.
Mr. M.nandakumar On Phone To Hathway Service
Sir,
I reside at Nagaram, I was until recently receiving ASIANET, ASIANET PLUS, etc., , but suddenly in October, 2014 this channels were blocked. I wish to know as a customer, is it a temporary phenomena or permanent. Also kindly inform us the reason for the same. The Net work persons are not able to explain us the reasons. Is it due to lack of KYC these Channels are being blocked?
Thanking you, hoping that we better understand the means/ requirement for each other. Yours truly.
Mr. mohd abdul imtiyaz On Phone To Hathway Service
My setup box is automatically on off after 10. 30pm. Please take reaction so soon. My number is 9704284972.
Mr. P.l.narasimha Rao On Phone To Hathway Service
How to apply for Kyc form? Our cable operator is not giving correct information. I purchased setup box out side. Our address is house number :14-169/5, Madhuranagar colony, road number 19, R.N Reddynagar, Meerpet, Hyderabad - 5000097. My contact number is 9701600734.
Mr. T Vinay Kumar On Phone To Hathway Service
There is no response after calling several times please take care of your staffs. My Phone number is 08885785699.
Mr. Bhavesh Shah On Phone To Hathway Service
My account number is 752480. I have given back hatway internet line since five years back, but still i am receiving offer SMS. Please do not send SMS in my mobile.
I am having cable TV with Hathway. The smart card is inactive and called cable operator multiple times, but never showed up to fix the problem. It will be good if you send cable operator to fix the problem otherwise I need to switch others operator as I am not getting required service to continue with Hathway.
Ms. Parul Gandhi On Phone To Hathway Service
My account number is 1037233. I need the payment receipt for the payments done on 25th of September and 18th of June, 2014. Please do the needful. This is really urgent.
Mr. Saleem On Phone To Hathway Service
Stupid Cable Network. In a month at least ten days it will never work. Customer care executive do not know how to talk to customers. Please help us from this network. If they cant handle allow others to handle.
Mr. Prashant On Phone To Hathway Service
I called almost five times on customer care number, but no one responded. Really pathetic service. Mailed twice, but no response. What hathway guys. spent almost 20 to 30 on calls.
Mr. Satyanarayana Ratnala On Phone To Hathway Service
Call has been putting on waiting for three minutes minimum in order to connect to executive. Please look in to this as this number is not a toll free.
Mr. Biju On Phone To Hathway Service
My Name Biju and I have been using your cable connection for the past nine years. I wanted a secondary connection and for the same I had called your Vidhyaranyapura office two weeks back, your people there are very rude and negative it seems like they do not want do business nor they are bothered about customers, every time call them requesting for a secondary connection their standard response is that there is not stock of receiver and they hang the call. I want this to be fixed at the earliest.
Sir,
I had given complaint against start up problem of internet in the morning today. But still nobody has attend complaint. Moreover, today i called many times at your service centre and local Hathway Call Centre, Surat, but nobody pick up call. Thanks.
Mr. Dinesh Kumar On Phone To Hathway Service
I am not receiving Zee telugu gemini sun TV channels since three months.complained numerous times to shiridi sai cable. However problem not resolved. Kyc submitted.
My Hathway speed is extremely slow and some time not working. Even with repeated complaint I am not getting customer support. I need to change the plan or cancel the connection. MY CUSTOMER ID : 1025297. Bangalore.
My Hathway set up box is showing for system update please wait . What is the solution for it? The light in Hathway set up box is blinking.
I am using Hathway broadband. My account number is 1007530. Now days my fair usage speed is very much as compared to last month. So kindly help me on this as soon as possible.
Mr. Vidyasagar Reddy On Phone To Hathway Service
My net is down for 7days till today no one is attending the complaint, i have given 7 days back.