ICICI Bank Credit Card Mumbai Customer Care Phone Number

Phone Number of ICICI Bank Credit Card Mumbai is +91-22-33667777, +91-22-44455000 .
ICICI Bank is one of the major four financial institutions in India. The Bank provides debit card and credit card facilities to the customers. Its other services include personal banking, commercial banking, investments, mortgages, financing of new vehicles, finance on second hand automobiles and many other services. ICICI Bank provides the loan facilities at 415 locations across the country.

Valuable Contacting Information ICICI Bank Credit Card Mumb


Official Contact Number for Any Queries Related to Credit Card ICICI Bank Mumbai
Phone: 1800-103-8181,1800-22-8181

Official Contact Number for General Inquiries for personal banking
Phone: 33667777 / 44455000

Official Contact Number for Corporate / Business / Retailing Mumbai
Phone: 33446699 / 44456000

ICICI Bank had started operations in 1954. The multinational bank is headquartered in Mumbai, Maharashtra. It serves both the individual as well as commercial customers through variety of channels. The Bank operates more than 3,500 branches and 11,000 ATMs in the country. Beside India, It is active in other 19 countries. ICICI Bank operates subsidiaries in three foreign countries including United Kingdom and Canada. Its UK subsidiary has also opened branches in Belgium and Germany.

ICICI Bank has categorized credit into five categories; these are The Gemstone Collection, Ailine, Fuel, Delhi Metro Card and More Cards. With Credit card, the bank offers number of benefits to the customers including cash back, rewarding points, discount on movie tickets, gift hamper and many others. These benefits vary with card to card. The cardholders can redeem, earned rewarding points on shopping with its partners. The Delhi Metro Card holders can enjoy 10% discount on metro fare.


ICICI Bank Credit Card Mumbai Address


The address of ICICI Bank Credit Card Mumbai is 29th Road, Khar West, Mumbai, Maharashtra 400050, India.

ICICI Bank Credit Card Mumbai Website


The Website of ICICI Bank Credit Card Mumbai is www.icicibank.com.

ICICI Bank Credit Card Mumbai Customer Support Service Phone Number


The customer support phone number of ICICI Bank Credit Card Mumbai is +91-22-33667777, +91-22-44455000 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of ICICI Bank Credit Card Mumbai Service Center and ICICI Bank Credit Card Mumbai customer care number is given below. The helpline of ICICI Bank Credit Card Mumbai customer care number may or may not be toll free.

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ICICI Bank Credit Card Mumbai Phone Number Customer Service

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ICICI Bank Credit Card Mumbai Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Sohanlal Birla CallsAug 26, 2016

Mr. Sohanlal Birla On Phone To ICICI Bank Credit Card Mumbai Service
Subject-Issue of credit card without my consent and not withdrawal /cancellation of credit card despite of my written request- Request for immediate withdwal/cancellation

I invite your kind attention on issue of credit card in my name by ICICI Bank without submitting formal application by me(referring application no 2016180000614 in bank's e mail to me). I sent e mail on 07. 07. 2016 to shri Manish Pandey of ICICI Bank branch at e mail ID 'pandey. Manish@ICICIbank.com' for immediate withdrawal of credit card or cancel. Sohanlal Birla

Cell- 7045817596
E mail- ddmbundi@hotmail.com.

Reply
Customer care female
Ms. Sunita Bodas CallsJul 05, 2016

Ms. Sunita Bodas On Phone To ICICI Bank Credit Card Mumbai Service
On five July 2016 my ICICI credit card (No. 5239 5110 6310 3004) has been blocked while online shopping from 3D secure online transaction for security reason. The card may be unblocked immediately. I tried to call from my cell phone on Phone. No. 44455000 and 33667777, but of waste of money and time.

Reply
Customer care male
Mr. Avdhesh Kumar Gangwar CallsJun 15, 2016

Mr. Avdhesh Kumar Gangwar On Phone To ICICI Bank Credit Card Mumbai Service
I was contacted for Credit card and applied for it in May, 2016. My all documents was collected by ICICI representatvie on 23/05/2016. But no news of credit card till now. Even i am unable to track it with the given application number. -
Avdhesh Gangwar
Mobile: 8291210102.

Reply
Customer care male
Mr. Mr G G Lembhe CallsMay 21, 2016

Mr. Mr G G Lembhe On Phone To ICICI Bank Credit Card Mumbai Service
Sir, my credit card number 5241 9313 * * * * 6005 IN 08/05/2016 statement date bank charged me rupees 2289. 69 that is sercharge rupees 101, late payment charges rupees 700, interest charges rupees 1300, sercharge rupees 188. 69. My due date is 26 of every month. I had deposited MY cheque on 24/04/2016 in ICICI drop box cheque was collected on 25/04/2016 still bank charged me huge amount of rupees 2289. 69. In this case. I have not commited any mistake. So please do reversal of rupees 2289. 69. Thanking you.

Reply
Customer care male
Mr. Manoj Mhadgut CallsMay 17, 2016

Mr. Manoj Mhadgut On Phone To ICICI Bank Credit Card Mumbai Service
Dispute SR401964176 dtd 20 Feb 2016. Which for me is not yet resolved. I had food at Spice garden - Genting - Malaysia on 15th Nov 2015. Bill was 322. 85 Malaysian Ringgits. This transaction was billed to me in your December statement which I paid vide chq number 092476 dtd 29/12/2015, Rs. 6299/- drawn on The Cosmos Co-Op bank Ltd. However this same transaction appeared in my Feb 2016 statement against which I raised a complaint vide mail on 18th Feb. 2016 whose dispute number Is stated above. I had attached the Restaurant bill and transaction slip along with my complaint to customer. Care@ICICIbank.com. However on 6th May I received mail from customerdisputes@ICICIbank.com that I need to pay this amount and they had attached the same bill and transaction copy received from the restaurant. We both are referring to the same transaction and I have already made the payment than where do the question arise of repayment. Please re look into the matter and resolve the issue. Thank you.

Reply
Customer care male
Mr. Darius Aga CallsMar 10, 2016

Mr. Darius Aga On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir/ Madam,

I am trying to pay the outstanding amount of my credit card bill. My credit card was stolen and I had subsequently blocked it. I can not remember the card number and require it to pay the bill by 13th March 2016. I do not have an account with ICICI and so I cannot even use the helpline number I would appreciate any assistance so that I can pay my bill as soon as possible. My mobile number is 9821931660. Thanks and regards,
Darius Aga .

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 255648
Mr. sachin singh CallsFeb 24, 2016

Mr. sachin singh On Phone To ICICI Bank Credit Card Mumbai Service
Sir, I sachin are. Singh using the ICICI bank credit cards no-5176539002746000. And I have paid all my due in Jan-16. But still I have received the 130. 00 charges on feb-16. Sir I request you look into thses matter and do the needful. Sachin Singh
09920875129.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 254836
Ms. Vanaja Reddy CallsFeb 17, 2016

Ms. Vanaja Reddy On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir/Madam,

There is some deduction from my credit card without my knowledge. I have tried to contact customer care, but I could not reach. I have mailed to your customer care, but I did not get any reply. Please contact me to my mobile number 9930171512 and kindly do the needful. Thanks and Regards.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 254689
Mr. Govind Dalvi CallsFeb 16, 2016

Mr. Govind Dalvi On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir/Madam,
My name is Govind Dalvi . My mobile number is 9867200008, I am having your bank coral card number 4375 5102 2267 1007 from June'2012. I stopped to use this card since last one and half year due to not charge me yearly charges which was not told me by your executive when she came to my office at goregoen west. Please see my last record of bill payment I never delay any your monthly payment. Now request to please deactivate my card with immediate effect (If already deactivated then it's OK) and send your executive to my office for collect my outstanding dues and provide me No Due clearance certificate. It is my humble request to you. Thanks.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 251941
Mr. Abdul Qayyum Shah CallsJan 21, 2016

Mr. Abdul Qayyum Shah On Phone To ICICI Bank Credit Card Mumbai Service
I have given application to your franchie on date ten December 2015, but no credit card has delivered or not i got satisfy answer from your team. Application photo copy is attached
Name Abdul Qayyum Shah
Phone no 9224788786.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 249902
Ms. Sneha CallsJan 02, 2016

Ms. Sneha On Phone To ICICI Bank Credit Card Mumbai Service
Hello sir / Mam,

I have blocked my ICICI credit card before 3-4 days. It is for the reversal of the annual fees that have been charged. Still i received a massage of min payable amount 110. I called customer care there he is saying it is showing 0. I want a statement of the 0 amount due. Please help me to resolve this.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 249767
Mr. Samir More CallsDec 31, 2015

Mr. Samir More On Phone To ICICI Bank Credit Card Mumbai Service
I have alreadey applied for ICICI Credit Card. I got text SMS on 22. 12. 2015 with Application No. 2015351926633 stating that your card is in process, but yet i have not received any credit card. Today i got SMS as well as Mail that Credit Card PIN for A/C No. XX2007 sent by Sigma Courier, AWB P1290870 on 30. 12. 2015. Please let me know the status of my Credit Card which yet not received. Mob No. 9702019355.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 246907
Mr. Dilip Ramchandra Dalvi CallsDec 04, 2015

Mr. Dilip Ramchandra Dalvi On Phone To ICICI Bank Credit Card Mumbai Service
I am mr. Dilip Ramchandra Dalvi my credit card number is 5241931458840000 in there charged late payment charges Rs. 500 interest s. Tax. and two thing other card number is 4375511196676006 also charged joining fees Rs. 1000 s. Tax. But i sent so many mails to ICICI bank, but not response still yet. I do not want this both cards. So kindly i request to you surrender all mentioned credit cards immediately. Thanks and RegardsDilip R Dalvimy cell number 9867168913.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 245772
Ms. Neeta Deshpande CallsNov 24, 2015

Ms. Neeta Deshpande On Phone To ICICI Bank Credit Card Mumbai Service
There is a transaction made by someone for US$ 1. 56 using my credit card at Hyatt Regency on 24. 11. 2015. Kindly reverse the transaction. Also there are charges of rupees. 99/- on 6. 11. 2015 in my bill. Please specify. Its impossible to talk to your officers without a pin. Kindly help.

Reply
Customer care male
Mr. Dipak Shah CallsOct 26, 2015

Mr. Dipak Shah On Phone To ICICI Bank Credit Card Mumbai Service
I am trying to call to the ICICI Bank Credit Card Executive, but there is not any number on which I can call and talk. On the Customer Care number only Credit Card Number is asked and then after there is no option to talk to the Executive. please Help me in this.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 242229
Mr. Machindranath S Padmere CallsOct 19, 2015

Mr. Machindranath S Padmere On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir / Madam, Please look into this matter I paid total amount on 5th October 2015 and also confirmed the same with customer care. Again ICICI bank has generated new bill of Rs. 219/- instead of 0 amount. Credit card No : 5239512737252003Kindly do the needful and confirm to me. Mb No : 9930256254.

Reply
Customer care male
Mr. Dilip Haldar CallsOct 09, 2015

Mr. Dilip Haldar On Phone To ICICI Bank Credit Card Mumbai Service
My credit card returned please my credit card resend phone no 9231033312this add:-Mouza - Argori and Mahiyari, J. L NO-27Ankurhati, Saraswati BridgeP. S – Sankrail, NH – six, Howrah - 711302Dilip. Haldar@driveIndia. Co. InCell - 09231033312.

Reply
Customer care male
Mr. Dilip Haldar CallsOct 09, 2015

Mr. Dilip Haldar On Phone To ICICI Bank Credit Card Mumbai Service
my credit card returned, pls. resend my credit card ph no 9231033312add:-drive India enterprise solutions ltdmouza - argori and mahiyari, j. l no-27ankurhati, saraswati bridgep. s – sankrail, nh – six, howrah - 711302dilip. haldar@driveindia. co. incell - 09231033312.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 241224
Mr. Arun Pundalik Wadawale CallsOct 08, 2015

Mr. Arun Pundalik Wadawale On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir/ Madam i am Receive my Pin number, but still not received credit card, after inquired with courier service i found that there will be a Typographical mistake in address (Wrongly type Office no 202 instead of 1202) so because that they will not handed over credit card to me. Please find here the courier reference number AWB43932093564 Blue Dart CurrierPlease look into this matter and solve the issue Asapmy address are as below:SteelTech Engineering Services1202, Mayuresh Chambers, Plot No. -60, Sector 11CBD Belapur 400614, Maharashtra, IndiaMob. No. 91 9271509082ThanksArun Wadawale.

Reply
Customer care male
Mr. Mohan CallsOct 01, 2015

Mr. Mohan On Phone To ICICI Bank Credit Card Mumbai Service
Dear Madam, Last month I apply for a credit card today I received your system generated email (We wish to inform you that Credit Card Pin for your ICICI Bank Account XX7009 has been sent through Speed Post, Reference EA399405395IN on 30-SEP-15.)but I did not receive the credit card please let us know status of the same urgent basis.

Reply
Customer care male
Mr. Raghunath Karkera CallsSep 26, 2015

Mr. Raghunath Karkera On Phone To ICICI Bank Credit Card Mumbai Service
My credit card application No. 2015238926841. I have received SMS on 31. 08. 15, stating that my application is under process. The final status will be communicated within 15 days. But more than 25 days passed I have not received the Credit Card till date. Kindly let me know the status immediately.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 237749
Mr. Subhajit Das CallsSep 08, 2015

Mr. Subhajit Das On Phone To ICICI Bank Credit Card Mumbai Service
Dear Team, This refers to the attached transaction with IRCTC which I have initiated through ICICI Credit card. Though the amount was debited from my card, but the booking was not processed. Please arrange to resolve the issue.

ICICI Bank Credit Card Mumbai Phone Number Customer Care Service
Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 234978
Mr. Girish H Vira CallsAug 11, 2015

Mr. Girish H Vira On Phone To ICICI Bank Credit Card Mumbai Service
SirToday I had used ICICI Card today and I had got two massages for are as follows. 1. You have initiated a txn of INR 2755. 41 at Tangedco on ICICI Bank card 8000. OTP is 226080. Don't share it with any one )This card is not mine and I had not entered into this transaction. And second massage2. You have initiated a txn of INR 50. 00 at Ministry of C on ICICI Bank card 0005. OTP is 307891. Don't share it with any one )This card is my and I had entered into this transaction.). Further Please note That on sixth or seventh at around 2. 30 PM I had recd call from cell number 07783074610. A lady was asking me about my card pin , etc and I had refuse to share than she had told me that she will cancel card. Thanks.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 232802
Mr. P.narasa Reddy CallsJul 21, 2015

Mr. P.narasa Reddy On Phone To ICICI Bank Credit Card Mumbai Service
The Credit Card No. 4477468161439000 has been returned to your office since the office address given for delivery is under renovation. Please Dispatch the said credit card to the new address. - Sri P. Narasa Reddy, Senior Vice President, Shriram City Union Finance Limited, Plot No. 27, 2nd floor, R. C. Road, Near Railway Gate, Tirupati - 517501. Contact No. 9849558741. Please Redispatch Credit card immediately to the above Address.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 228754
Mr. Manish CallsMay 23, 2015

Mr. Manish On Phone To ICICI Bank Credit Card Mumbai Service
I used my cc 4629864518405008 after two year. I never get any statement or SMS at right time from your bank that's why my payment delayed. L already paid my transaction amount. Please cancel penalty amount because of your bank fault.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 224390
Mr. Ravindra.damanwar CallsApr 03, 2015

Mr. Ravindra.damanwar On Phone To ICICI Bank Credit Card Mumbai Service
Dear sir, I have received message from AM ICICI Regarding credit card dispatch by blue dart on 25th March AWB 33266519521, but till date I have not received any docs. Also no communication received from the bank. What is the status.

Reply
ICICI Bank Credit Card Mumbai Customer Service Care Phone Number 221484
Ms. Kshitija Ashok Mahajan CallsMar 12, 2015

Ms. Kshitija Ashok Mahajan On Phone To ICICI Bank Credit Card Mumbai Service
Credit card number 4375511624613001 - please check the bill. U have charged int. Of Rs. 1213. 10. Your earlier bill was for Rs. 3950. 15. I had paid Rs. 3000/- in time. For the balance amount of Rs. 950. 15you have charged me int of Rs. 1213. ten which is much more higher than the balance amount also. Kindly correct the interest immediately and advise me on my email to enable me to pay the bill in time.

Reply
Customer care female
Ms. Jitendra Singh CallsFeb 09, 2015

Ms. Jitendra Singh On Phone To ICICI Bank Credit Card Mumbai Service
HI, My name is Jitendra Singh. I am using ICICI bank credit card. After 2 month before my card was damaged. I have sent request to ICICI bank for new card. We received new card but when we are trying to swipe card it is showing chip error. Again we sent request, we received new card but still issue is same. ICICI bank replace my card 3 time in 1 month but still issue is same.Please help us to resolved the issue.

Reply
Customer care male
Mr. Dhaval Desai CallsDec 29, 2014

Mr. Dhaval Desai On Phone To ICICI Bank Credit Card Mumbai Service
This is regrading credit card application. I got a call from your customer care department and i was offered a credit card. So a guy visited my office and collected the required documents. It includes my bank statement and my KYC documents. And now no one is answering me about the status and all number's are switched off. My documents should not be mis used. Application form number W110100762208Regards, Dhaval Desai.

Reply
Customer care male
Mr. Kamal Somani CallsDec 23, 2014

Mr. Kamal Somani On Phone To ICICI Bank Credit Card Mumbai Service
I would like to surrender my Jet Airways ICICI bank credit card number 4055330502181008 with immediate effect. I have already sent a mail regarding this to the customer care number, of yours and not received any revert. please Ensure that, this card is surrender with immediate effect.

Reply
Customer care male
Mr. Ramesh L.kapadia CallsDec 22, 2014

Mr. Ramesh L.kapadia On Phone To ICICI Bank Credit Card Mumbai Service
I am a senior citizen having your credit card facility for almost a decade, however of late I have noticed that you do not pay any serious attention to my grievance which had been conveyed to you earlier also through this medium. For your ready reference I am repeating my complaint which I hope will be resolved to my satisfaction. In your credit card statement dt 19-08-2014 you had charged late fees of Rs561/though from my side the payment was made in time. I had explained to you in detail the reason for your receiving the payment late mainly on account of intervening holidays. Similar situation had happened in the month of may, but you had realized that time the reason for receiving payment late and no such late fee charged to my account. Secondly you had shown in your statement of 29th may, 2914 points earned as 3095 out of which 1636 point as redeemed, in fact no such points were redeemed by me, further balace point as shown 1457 were not credited to my account though your executive assured and promised me on phone to give credit to my next statement. You have conveniently ignored your promise at the same time you have deprived me of this credit and in the your October statement you are showing points earned as just 65. I do not know where my earned points vanishes. In this circumstances I hope you will relook to my case in all earnest and give the credit I deserve as a customer of long standing. I do not expect any injustice done to me by a renowned institution of your repute. KINDLY REGISTER MY NEW MOBILE NO. 7045165612 Await your prompt action
in my favour. My credit card number is 4375510851861010
Ramesh Kapadia.

Reply
Customer care male
Mr. Pushpak Chawda CallsDec 08, 2014

Mr. Pushpak Chawda On Phone To ICICI Bank Credit Card Mumbai Service
I had purchased ICICI Lombard product of amount 6000 that was deducted from Credit Card instantly with 600 rupees EMI for per month. I had paid two EMI and since i do not want to continue i had cancel the policy. While doing the same on call person told 5200 rs(approx) will be refunded to your account. However they returned 50% of amount only. If they are not sure why they commit on call.

Reply
Customer care male
Mr. S.venuji CallsNov 27, 2014

Mr. S.venuji On Phone To ICICI Bank Credit Card Mumbai Service
None of the telephone numbers are working. ICICI Credit card bank is known for not having proper contact numbers for the customer to contact. They do not send the bills on time. They then send SMS reminders and charge heavy penalty. Not available to be contacted on phone. I contacted both the above numbers and if you go through their monthly bill there is mention of any telephone number that can be contacted. All Card holders should stop using their card as I am going to do from today.

Reply
Customer care male
Mr. Rajkumar Das CallsNov 20, 2014

Mr. Rajkumar Das On Phone To ICICI Bank Credit Card Mumbai Service
My card number 4477474199367007 is expiring on 12/2014. I have received the PIN number on 10th of November, 2014 for the new card. But I have not received the new credit card till date. In spite of informing on email no reply received.

Reply
Customer care male
Mr. Ravindra Kumar CallsNov 17, 2014

Mr. Ravindra Kumar On Phone To ICICI Bank Credit Card Mumbai Service
My Credit card (4477460652140015) is expiring on 12/14 and new card was forwarded vide bill number 43766056633 by Blue dart Courier services on 14. 11.2014 and it was not delivered to my relatives at my permanent address. I have temporarily shifted to F-89, RBI Officers Quarters, North Avenue, Santacruz-W, Mumbai-400054
Kindly deliver at my new place.

Reply
Customer care male
Mr. Sunil Waghmode CallsNov 07, 2014

Mr. Sunil Waghmode On Phone To ICICI Bank Credit Card Mumbai Service
Dear sir/madam,Kindly inform me that i received the pan number on last month, but till i have not got credit card. I continuous follow up to customer care, but till has not received card. But payment bill send to my address. Kindly request you, send the credit card as soon as possible. Otherwise refuse from my side.Thanks and regards, Sunil Waghmode.

Reply
Customer care male
Mr. Sandeep Surve CallsOct 27, 2014

Mr. Sandeep Surve On Phone To ICICI Bank Credit Card Mumbai Service
I received a message on my mobile at 10.34pm on 27 October 2014, for use of my card for Rs. 5000 towards Airtel payment. As I have not made any such payment. I immediately called on customer care number for Mumbai and also entered the relevant details required during the call. I had to hold for 40 minutes before I was connected to the customer care executive. The executive Suchitra has misdirected me and could not provide me the required solution. I also tried sending a SMS CCBLK to 5676766 number as mentioned on the website for blocking my card. However, I received a message that it was an invalid number. I called back on the number to confirm blocking of the card and had to wait for another 45 minutes to get through to another executive. The amount of time I spent to have my card blocked would have been enough for anyone to misuse my card to the maximum available limit. Please look into the same on the kind of hold time for customers considering the urgency of the request.

Reply
Customer care male
Mr. Durgesh Mishra CallsOct 27, 2014

Mr. Durgesh Mishra On Phone To ICICI Bank Credit Card Mumbai Service
I Applied for ICICI credit card through online and after that i get call from ICICI executive for confirmation of my details and she told that executive will meet you soon and he will collect all documents. Executive came and he collected required documents and told that you will get your card in 15 days, but till now on i didn't get. On status tracking its showing only 96% completed. My application number is 6053895858 application date is 30/09/2014.

Reply
Customer care male
Mr. Devendra Singh CallsOct 24, 2014

Mr. Devendra Singh On Phone To ICICI Bank Credit Card Mumbai Service
Mentioned below mail regarding Credit card, I have done same from my official ID, but still not received my card after 25 days application. Kindly do solve my issue Thanks Devendra Singh 8898649812 Dear Mr. / Ms. Singh, Sub: Your ICICI Credit Card Application reference number 2014283926107. Thank you for your interest in ICICI Bank Credit Cards. We acknowledge receipt of your application for a credit card. To enable us to process your application, we request you to reply to this mail, from your official e-mail ID, in confirmation of the request for the credit card. Looking forward to your co-operation in helping us serve you better. Sincerely, Cards Team ICICI Bank Ltd. This is a system generated mail and revert f.

Reply
Customer care male
Mr. Pramod Koppula CallsOct 21, 2014

Mr. Pramod Koppula On Phone To ICICI Bank Credit Card Mumbai Service
Dear Sir, I have not received my credit card because of Current address mistaken. right now i am working at Client location the following is the address of that location. Please find the current address and dispatch once again Current Address: Mastek Ltd | Mahavikas Development Room, 108, First Floor, Vikrikar Bhawan, Mazgaon, Mumbai-400010, India Thanks and Regards Pramod Koppula.

Reply
Customer care female
Ms. Dhaneshree Parmar CallsOct 17, 2014

Ms. Dhaneshree Parmar On Phone To ICICI Bank Credit Card Mumbai Service
On 4/10/2014 rupees 7997/- has been debited on my credit card number 4375 5101 4512 2005 towards titanium offers. Your executives spoke to me about this offer on 04/10/14 and advised me that the said amount will get reversed in the next month statement and also informed me that i will receive some courier within 15 days with gifts and some holiday package. So far i have not received any courier.

Reply
Customer care male
Mr. Anis Tinwala CallsOct 16, 2014

Mr. Anis Tinwala On Phone To ICICI Bank Credit Card Mumbai Service
I applied for ICICI credit card through a marketing call. A lady name jyoti called me stating that since you are a tcs employee you are eligible for a no fee card. I also submitted the photo copy of my pay slip, passport and one photograph to the gentleman name prashant on 8th oct, 2014. I was told the application would be processed with 24 – 48 hours. However, it been more than a week i have no clue about my credit card application. I haven’t received any messages from ICICI neither a phone call that updates me with the status of my application. I tried calling customer care, but it’s of no use because it won’t let me speak to the customer care till the time i don’t punch in the credit card details. When i tried calling jyoti on 9773930880 i couldn’t get through her as well because her phone was always switched off. Kindly assist.

Reply
Customer care male
Mr. Sanjay Naik CallsSep 27, 2014

Mr. Sanjay Naik On Phone To ICICI Bank Credit Card Mumbai Service
My card number 4477xxxxxxxx8003.
I had made full payment of INR. 2180 for the month of August 2014 due date was 29/8/2014. I had made payment on 29.08.2014 for the same amount.

I am surprise to note that your current statement has charged me late fee for rupees 500/- + services charges which i do not agree. Please reverse the late fees and service charges in the next statement as per the instructions given by your customer care executive.

Hope you would give me a chance to continue our long relationship with your esteem organization.

Thanking your.

Reply
Customer care male
Mr. Atul Nahar CallsSep 25, 2014

Mr. Atul Nahar On Phone To ICICI Bank Credit Card Mumbai Service
I have credit card number 4477580069485016 in the name of atul kishor nahar. On 15th September i have made payment of rupees 20000/- through NEFT and the same has been received by ICICI bank. In my recent statement of September month. It is not showing any credit of rupees 20000/- and the outstanding remains the same.
Please intervene and credit my amount of rupees 20000/- as per the date of 15 September 2014 and reverse the interest charges accordingly.

Regards
Atul nahar
Aurangabad
9823327777.

Reply
Customer care male
Mr. Prakash Minote CallsSep 25, 2014

Mr. Prakash Minote On Phone To ICICI Bank Credit Card Mumbai Service
Hi team,

I did apply for credit card last month.
My all verification and documents are done.
Home and office verification also done.
Also got ICICI credit card application ref. No 2014230926545.
But my card was not delivered to me.
It's gone back to bank,without any inform to me.
Now unable to connect with customer care and bank executives are not giving me info about this.

Please suggest me what can i do otherwise bank will return my all documents.

Regards,
Prakash minote.

Reply
Customer care female
Ms. Sarita CallsJul 02, 2014

Ms. Sarita On Phone To ICICI Bank Credit Card Mumbai Service
Hi team,

Could you please let me know, when we do an online payment for credit card bill how many hours/days it takes to update online.
I made a payment on 30th June and today i checked credit card e-statement, my payment was not updated.

Thanks a lot.

Reply
Customer care male
Mr. Haresh C. Desai CallsJun 27, 2014

Mr. Haresh C. Desai On Phone To ICICI Bank Credit Card Mumbai Service
My credit card number:- 4375xxxxxxxx3008.
I had made full payment of inr. 1348. 00 for my previous month, but as i was out of Mumbai could not reach Mumbai in time and hence there was a delay of one day in making the payment.

This month i am surprised to note that you esteemed bank has charged me late fees which is total of inr. 647. 72. This may be as per your guidelines. At the same time taking into consideration our relationship and my previous records of payment i humbly request you to waive the late fees charged against this credit card under advise to me.

Hope you would give me a chance to continue our long standing relationship with your esteem organization.

Thanking you to this regard.

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Customer care female
Ms. shilpa mathkari CallsSep 25, 2013

Ms. shilpa mathkari On Phone To ICICI Bank Credit Card Mumbai Service
After calling customer care number,it says to follow the particular instrcutions.for e.g.type the care number followed by four digit pin number or DOB. after doing this still reply comes as 'invalid input.i have come across this problem many times in recent past.

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Customer care female
Ms. neha CallsJul 26, 2013

Ms. neha On Phone To ICICI Bank Credit Card Mumbai Service
i have applied for coral credit card. The card came to my address after madning follow up, but on the day of receipt of card i was unfortunately unavailable to collect it..the person who came to give the card went away without giving his phone number and did not turn up till now after four days. kindly help for the same.

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Customer care male
Mr. ASHOK SANGHVI CallsJul 24, 2013

Mr. ASHOK SANGHVI On Phone To ICICI Bank Credit Card Mumbai Service
I HAVE RECD THE MESSAGE THAT YOUR TELEPHONE /ELCTRIC BILL OF MSEB COULD NOT BE PROCEEDS
DUE TO THIS I RECD BILL WITH PENLATY FOR LAST MONTH ELECTRIC BILL
WHY IT HAS HAPPEN
IF YOU ARE UNABLE TO PAY OR SERVICES HAVE BEEN WITHDRAWN please WRITE THE REASON AND WHETHER I HAVE TO PAY PENALTY AGAIN AND AGAIN WHY?
MY CARD VALIDITY ALSO EXPIRE IN MONTH OF April 13, but TILL HAVE NOT RECD FRESH CARD

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Customer care user complaints