Multichoice Customer Care Phone Number

Phone Number of Multichoice is +27-11-289-2222 .
MultiChoice is a digital satellite television service provider, based in South Africa. A global mass media company, Naspers, owns the operations of the company. It facilitates the customers to access the pay media services anytime and anywhere.

MultiChoice Products and Services


MultiChoice offers Broadcasting and Pay Television services. The company began operations in the year 1986 through the efforts of South African Mass Media Company Naspers under the name M-Net. MultiChoice in 1995 initiated a new service named Dstv, a satellite Pay-Television service that gained much popularity. For any enquiry, the customers can call to the company support services. In 1996, it changed its name to MultiChoice Limited. With the growth of the company, MultiChoice became the largest pay television operator across South Africa. The company operates More Than two hundred video channels and sixty five audio channels such as SuperSport, Dstv Digital Media, CommerceZone, Smart Village, NMScom, M-Net, etc.

Contact Numbers of MultiChoice:


+27 11 289-3000 and +27-11-289-2222 To get information regarding DStv and for queries related to DStv services, people can contact at given number.

Multichoice customer service number 17522 2

+27-11-577-4901 Customers can make use of this fax number to send any documents to company's office.

Website of MultiChoice:


www.multichoice.co.za For further information, people can log on to given address.

www.dstv.com Through this site, people can get information related to DStelevision and its programmes.

Corporate Head Office of MultiChoice:


251 Oak Avenue, Ferndale, Randburg, South Africa. The company operates its business through headquarters, which is located at given address. MultiChoice is a publicly held company that serves in fifty countries around the world.

Multichoice customer service number 17522 1

Email Id of MultiChoice:


enquiries@multichoice.co.za Customers can send mail at given address for queries, issues and complaints.

Operation Hours of MultiChoice:


The representative of MultiChoice are present seven days a week from 7:00 am to 10:00 pm.

MultiChoice on Social Media:


MultiChoice is active on many social networking links, people can connect through Facebook, Twitter, etc.

MultiChoice on Facebook Page:
www.facebook.com/pages/MultiChoice

MultiChoice on Twitter Page:
www.twitter.com/multichoice

MultiChoice on Linkedin Page:
in.linkedin.com/company/multichoice

Multichoice customer service number 17522 3

Important Links of MultiChoice:



For terms and conditions, log on to www.multichoice.co.za/multichoice/view/multichoice/en/page44255

To know about brands of MultiChoice, log on to www.multichoice.co.za/multichoice/view/multichoice/en/page44134

For Customer Self Service, people can log on to www.multichoice.co.za/multichoice/view/multichoice/en/page74737

MultiChoice Career:



www.multichoice.co.za/multichoice/view/multichoice/en/page44240
Here you can get latest information about the job profiles, openings, recruitment notifications, etc.


Multichoice Address


The address of Multichoice is 251 Oak Avenue, Ferndale, Randburg 2194, South Africa.

Multichoice Email Address


The email address of Multichoice is enquiries@multichoice.co.za.

Multichoice Website


The Website of Multichoice is www.multichoice.co.za.

Multichoice Customer Support Service Phone Number


The customer support phone number of Multichoice is +27-11-289-2222 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Multichoice Service Center and Multichoice customer care number is given below. The helpline of Multichoice customer care number may or may not be toll free.

Click Here To View Multichoice Customer Care Numbers



What was the response after calling on specified numbers? To Write Click Here
If the contact information is incorrect, please let us know Here



View Contact Detail Like Phone Numbers



www.multichoice.co.za

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Multichoice Customer Care Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Mandy Geel CallsMar 25, 2024

WILDEARTH - Channel 183
Good afternoon - I was devastated to hear yesterday that Multichoice will no longer be sponsoring or airing WildEarth on your channels. This program is watched worldwide and gives good exposure to Multichoice and to the South African tourism industry. Many people have watched WildEarth and then travelled to South Africa to experience the real thing. PLEASE reconsider your decision.

Reply
Customer care female
Ms. Nobuhle CallsMar 05, 2023

Ms. Nobuhle On Phone To Multichoice Service
My Dstv is in a non_functioning status and I made a payment at Spar supermarket in Pinetown Durban on the 1st of March 2923. My ID number is 7103050622088 Mrs NC Nzimande. THANK YOU.

Reply
Customer care female
Ms. Elizabeth CallsApr 02, 2022

Ms. Elizabeth On Phone To Multichoice Service
Tried to make change of ownership yesterday at mall of the north I'm still waiting.

Reply
Customer care male
Mr. Tshifhiwa Michael Mulaudzi CallsMar 28, 2022

Mr. Tshifhiwa Michael Mulaudzi On Phone To Multichoice Service
I am waiting for my WiFi Router. When will it be delivered? Contact me at 082 3777 641.

Reply
Customer care female
Ms. Nokuthula Mngoma CallsNov 02, 2021

Dear Multichoice

I am Nokuthula Love Mngoma my customer number is 117113126. I concerned about my monthly installment is not stable. I started by paying R 180. 00 on April 2020, but now I sometimes paying R250 or R350 or R281. 00. What is my exactly monthly installment? And why it been up and down while I'm still on the same channels.

Reply
Customer care male
Mr. Patrick CallsOct 03, 2021

Mr. Patrick On Phone To Multichoice Service
Hi my name is Patrick Seshoka I've Pay R170 at shoprite I'd no 7703235448083 phone number 0721944982.

Reply
Customer care female
Ms. Cecily CallsMar 15, 2018

Ms. Cecily On Phone To Multichoice Service
I received my dstv explora on the 18th February 2018 and sms'd HELP to the relevant number. I was contacted two weeks late and was told that they will install on the Tuesday of that week - they never arrived or phoned me. I then contacted them (Wow Installation in Potchefstroom) - north west and was told they are too busy in Potchefstroom and will do it the following week, they never arrived or phone me. This is very unprofessional. Please send someone in Klerksdorp. I will not pay for the additional kilometers as specified on the box.

Reply
Customer care male
Mr. Ja Vermaa CallsMay 18, 2017

Mr. Ja Vermaa On Phone To Multichoice Service
Hi i am mnr Ja Vermaa k the bank take dubble car payments they said they the money will be in my acount the 25/05 2017 then i will pay this moth payment then the normal payment wil go of the 31/05/2017 can you be pasient and give me time i make sure it want happen again my ID nr 196208225085086 thank you very mutch



Ja Vermaa K.

Reply
Customer care male
Mr. Xb Diobe CallsJun 21, 2018

Mr. Xb Diobe On Phone To Multichoice Service
Id 7308135435089 people i dnt understand how much must i pay for one decoder, Bcos what am paying now is too much i only use one decoder not two 0832088962 cell number.

Reply
Customer care female
Ms. Antoinette CallsMay 11, 2017

Ms. Antoinette On Phone To Multichoice Service
MY DEBIT DATE IS THE 25TH OF EVERY MONTH BUT I HAVE HAD A DEDUCTION ON EVERY OTHER DAY BUT THE 25TH. I WOULD LIKE TO CANCEL MY DEBIT ORDER WITH IMMEDIATE EFFECT.

Reply
Customer care female
Ms. Thea CallsJan 24, 2018

Ms. Thea On Phone To Multichoice Service
Good morning

please cancelled this order for me
order number 607472
my number is 072 0999083.

Reply
Customer care male
Mr. Mulenga CallsJan 17, 2018

Mr. Mulenga On Phone To Multichoice Service
My phone number 0966417656 i have a decorder which was i used a long time ago the smart card number is 42596054728 up to now after paying for access two days ago cant get activated. Help the name on the account is abel kawena.

Reply
Customer care male
Mr. Albert CallsJan 09, 2018

Mr. Albert On Phone To Multichoice Service
I REQUESTED CHANGE OF OWNERSHIP EFFECTIVE 01/02/18. THE CHANGE WAS DONE TODAY PLEASE CHANGE IT BACK IMMEDIATELY 0829098310. DSTV REF NO:9601936.

Reply
Customer care male
Mr. Janna Brown CallsDec 27, 2017

Good day

I was contacted by Multichoice to offer an Explora. I accepted the offer and was told that as soon as my decoder was delivered I need to get an Installer. I logged on to the site, but not one of the installers was available. I then contacted customer service twice now. Please can someone just assist me to get it installed?.

Reply
Customer care male
Mr. Sibusiso CallsDec 07, 2017

Mr. Sibusiso On Phone To Multichoice Service
Good afternoon my name is Sibusiso I called few months ago telling Dstv that am not gonna use my mobile TV because my TV was installed so now after three moths they closed my TV saying I own then then I had to pay extra r2008 to re-open my TV why you charging me why I reported that am not using mobile TV, why is charged for something that I am not using is this my fuelt or yours I think this is a pure theft an this not the first time am charged like this I really wanna take this forward if the need be cos you guys stealing my money firstly I had to use a lot of airtime calling you, secondly R50 pernulty then charching me for TV that am not using wow I had 12years using this TV, but am really not happy the only thing you worried about is stealing my money nothing else.

Reply
Customer care female
Ms. Dianne Page CallsNov 06, 2017

Ms. Dianne Page On Phone To Multichoice Service
On checking my Bank Statement I noticed that an amount of R149. 00 has been deducted for On Air. What is this. I have spent the last four hours on the telephone being passed to umpteen Depts. I pay R874. 00 p/m for my DSTV so why is there an extra R149. 00. Smartcard No: 1045719758. Please reply.

Reply
Multichoice Customer Service Care Phone Number 223147
Mr. Simiyu CallsMar 25, 2015

Mr. Simiyu On Phone To Multichoice Service
My decoder 2002934755 has been expiring after every two weeks for the last e. G payments were made on eight February, 24 February and 11 March. It expired again on 23 March. My inquiries at Gotv shows that the IUC number is registered under David Mwangi which is not the case (wrong name). Further inquiry show that it is active till seven April. Please let me know what the problem is and check your system for data inconsistency ASAP. I need to know whether to throw out this box or remain on Go-Tv?

Reply
Multichoice Customer Service Care Phone Number 223048
Mr. Angore Moses CallsMar 24, 2015

Mr. Angore Moses On Phone To Multichoice Service
I'm a very disappointed customer of Go TV Kenya. There are always issues in re-activating my account even after paying via mpesa. Getting through customer care can be a whole day affair and the self-service thing does not work. Why are you offering a service where even small issues can become so frustrating in this age of intense competition? Why are you purporting to offer a service where i do not get value for money? I wish i had known the heart aches that come with your service, i would have never subscribed because as it is now, I am more than ready to forget this GO TV thing altogether and get rid of this useless decoder. Thank you very much for your superb service.

Reply
Multichoice Customer Service Care Phone Number 222590
Mr. Mr Noah A CallsMar 20, 2015

Mr. Mr Noah A On Phone To Multichoice Service
Please i recharged a card via paga on 11th of March 2015, but dere was an error the card was sent two a wrong account the right iuc(2022528071)the wrong iuc was(202252116122) please i want it retrieved back to the right iuc. Paga ID is F0T8T i have recharged another card on 20th March 2015 try so i can view for 2month please (reply )dis my phone number 07062116122.

Reply
Customer care male
Mr. Labano CallsMar 12, 2015

Mr. Labano On Phone To Multichoice Service
Taken through automated menu. No option for reaching a live customer service agent about GoTv's. I need to pay once for local channels.

Reply
Customer care female
Ms. cathy CallsMar 03, 2015

Ms. cathy On Phone To Multichoice Service
Am one frustrated lady I did pay for my Gotv yet it has not been Reset. My IUC no : 2003618069. Mpesa confirmation GO62SQ471. Can you please HELP!!!! .

Reply
Customer care female
Ms. francis mutuku CallsFeb 12, 2015

Ms. francis mutuku On Phone To Multichoice Service
I paid Rs 599 for gotv and still i cannot access it why? My IUC IS 2018522250.

Reply
Customer care male
Mr. Catherine Ubah CallsFeb 09, 2015

Mr. Catherine Ubah On Phone To Multichoice Service
Please seeing, I am seeing an e16 message on my TV that I should reset my decoder. I tried it and it is not working. Just fed up. 1005234054 my smart card number.

Reply
Customer care male
Mr. David Mwaniki Kivinda CallsDec 28, 2014

Mr. David Mwaniki Kivinda On Phone To Multichoice Service
I can't find GBS and Qtv in my channel list. IUC number is 2017807418.

Reply
Customer care female
Ms. Sade Owoseje CallsDec 26, 2014

Ms. Sade Owoseje On Phone To Multichoice Service
No response, most useless number. The number is inactive, .

Reply
Customer care male
Mr. Wallace Mwangi Irungu CallsDec 26, 2014

Mr. Wallace Mwangi Irungu On Phone To Multichoice Service
Good evening, kindly clear error 30 on my decoder, my details are as follows names Wallace Mwangi Irungu, account number 47628960and smart card number is 42542677671.

Reply
Customer care female
Ms. Joyce Mbote CallsDec 23, 2014

Ms. Joyce Mbote On Phone To Multichoice Service
We upgraded our account 41824950 - we pay shs 4704. 00 could you kindly advice what channels are in this category since we feel like we are not getting all the channels paid for ?Joyce Mbote.

Reply
Customer care male
Mr. Ken Oluoch CallsDec 21, 2014

Mr. Ken Oluoch On Phone To Multichoice Service
Taken through automated menu. No option for reaching a live customer service agent about GoTv's Error 66. On the decoder package there's no number to call for help. Acebook page has no phone contacts. This is poor customer service. You need a strong competitor. I'm already having doubts whether I'll stay with your service.

Reply
Customer care male
Mr. Simon Karitu Rimui CallsDec 18, 2014

Mr. Simon Karitu Rimui On Phone To Multichoice Service
My GO TV wont connect to Channels such as CNN, MTV Base, Select sport two, Blitz, M movies Zone, among other channels it keeps showing a message that says E48-32 my IUC number. Is 2017679737. Please help me out your help will be greatly appreciated.

Reply
Customer care female
Ms. Stella CallsDec 02, 2014

Ms. Stella On Phone To Multichoice Service
I talked to a lady called Janet and in my whole life i have never experienced poor customer service the way i did that day. She is rude i can not even start to describe it. You guys you need to get it right with your customer service over the phone. Its poor. Frustrated customer.

Reply
Customer care male
Mr. Anthony Nderitu CallsDec 01, 2014

Mr. Anthony Nderitu On Phone To Multichoice Service
I have lost my DSTV Account number. Please help me to get it. Anthony Nderitu. ID 12978545
Phone 0722454906.

Reply
Customer care male
Mr. Hassan Lubisia CallsNov 29, 2014

Mr. Hassan Lubisia On Phone To Multichoice Service
I have e16 error since mid night. I have tried to reset, but the problem persists. It is my number 2003638727.

Reply
Customer care male
Mr. Ian Kalibo CallsNov 26, 2014

Mr. Ian Kalibo On Phone To Multichoice Service
My DSTV Account Number is 47185392 and I have paid for the premium bouquet, but receiving half of what I'm to receive ie all other channels are blocked. My friends where i live DSTV is my everything and giving me a raw deal is very frustrating. I Really need your assistance please.

Reply
Customer care male
Mr. Ndirangu CallsNov 25, 2014

Mr. Ndirangu On Phone To Multichoice Service
I'm trying to scan my decoder, but the response i get is 'no services found'. Please help.

Reply
Customer care male
Mr. J.a.mwangi CallsNov 25, 2014

Mr. J.a.mwangi On Phone To Multichoice Service
I paid KSh. 900 on 3rd of November 2014, I usually pay between 1st and 3rd of every month. Around 15th I got a message that I had Ksh 855 to pay otherwise I was going to be disconnected. I complained and there was no answer. On 19th November 2014 I paid the 855. I am now disconnected even after paying twice, I am sure this is much more than I am supposed to pay. Kindly somebody tell me why you want me to move away. I feel there is something unfair.

Reply
Customer care female
Ms. Tony CallsNov 20, 2014

Ms. Tony On Phone To Multichoice Service
I have changed my TV and now i am not getting colored pictures. What could be the problem with my decoda.

Reply
Customer care female
Ms. Caroline Nzioka CallsNov 16, 2014

Ms. Caroline Nzioka On Phone To Multichoice Service
I paid my monthly subscription for my Gotv Kenya package via Mpesa on 04/11/2014 with transaction number "FX58ID010 confirmed. Ksh 849 sent to GOtv for account 2002974180 at 8. 21am. " It seems like your customer care hasn't received the money or something and now my account is suspended for reasons I do not know. I have never faulted in paying my subscriptions before. Kindly rectify whatever anomaly is there and restore my viewing immediately I have paid my dues in earnest.

Reply
Customer care male
Mr. davidson ngibuini CallsNov 10, 2014

Mr. davidson ngibuini On Phone To Multichoice Service
I have been outside the country, but left a friend to sorting my issues out. Unfortunately he did not pay for my Dstv since January and i hear the decoder that i am being faced out efforts to contact him. Do not bear any fruit as he is not picking calls and his other phone is off. Can i get a replacement decoder. Without purchase? His name is Oscar. His number is 0723332319. The account number is 44442121. Please assist my number is 0722791765. I also want to upgrade to compact pus.

Reply
Customer care female
Ms. Stella Olum CallsNov 08, 2014

Ms. Stella Olum On Phone To Multichoice Service
I credited my account over a month ago and its not yet activated. The message i get is that i should contact my service provider. The automated contact center makes it worse for me. I have resorted to DVDS. My IUC number is 2016133725.

Reply
Customer care female
Ms. Zipporah CallsNov 08, 2014

Ms. Zipporah On Phone To Multichoice Service
There was no response at all on 0711066555 and the landline number is not correct. When i sent SMS 22688 the response was my IUC number (2003622448)is faulty. How is it my mistake? I paid for this month's subscription on 1/11/2014.

Reply
Customer care male
Mr. Jackson Opondo Odinya CallsNov 07, 2014

Mr. Jackson Opondo Odinya On Phone To Multichoice Service
I have paid my account UCL number 2016829502 and my account is still suspended. What is the problem? My name is Jackson Opondo Odinya.

Reply
Customer care user complaints