Ms. Lisa On Phone To Adt South Africa Service
My alarm went off on 05/10 around 17h30. I wasn't home at the time and an armed response officer was not deployed to my residence. ADT has my keys so I want to know why this did not happen. Reported this to your call-centre at 9pm on eve of 05/10 and asked for a supervisor to call me yesterday 06/10. This did not happen either What service am I paying for?.
Mr. Brian Fabri On Phone To Adt South Africa Service
We are still waiting for people to return our calls. We are told that they will get back to us, but they never do.
Mr. Brian Fabri On Phone To Adt South Africa Service
On the 23rd of September 2014, we arranged for ADT to come and gave us a quote to upgrade our system. We have been with ADT security for many years and decided that we wanted beams to cover our outside area. Chris Van Staden came and quoted us R15868. Ten on contract number 322682. We did an immediate EFT t/f. Adt came and upgraded the system on 4.10.2014 by replacing the keypad, but did not bring the correct beams and we were told they would be there on 6.10.2014 to complete the job. We are still waiting. We have spoken to Chris Van Staden, C. Hattingh, Vincent and at least two other people, all are blaming this person and that person for incorrect codes? When we called, no one answered the phone or when we do get through, we are told we will be phoned back. This never happens. We are seriously thinking of contacting our bank to tell them to reverse this payment and we will find a security company that will be glad to help us.
Ms. lungelwa ntissa On Phone To Adt South Africa Service
I am the owner of the house above address in November 2009 there was a came to my house selling adt contractor he told me that the contractor is three years if it happen I want to sell the house the new has to carry on. January 2013 I called adt to cancel the since three years was over and they said I must send an email of which I did so, but still takes my money after three years please I need help my system is not even working