Mr. Ernest Barczak On Phone To Canadian Border Services Windsor Service
Complication. Yesterday I was requested by Immigration at the Ambassador Bridge to request a verification of status by calling 1-888-242-2100. I did so by going through the menu. However, when I was offered the option to speak with an agent )press 0) that option was "not valid". After three attempts during the same phone call I was disconnected. I called again and after three more attempts I was disconnected and therefore unable to have my call placed in queue. Consequently I called Immigration at the Ambassador Bridge to obtain a different phone number. No other number was provided. The agent suggested calling 1-888-242-2100 again and select some other option to see if I could get transferred to Verification of Status personnel. I tried that twice with different options and received the same reply;- due to high call volume cannot transfer call. Call again or go to the website. Very frustrating. Please advise.