Cebuana Lhuillier Customer Service Number Delineated Here With Complaints and Reviews
Hi. I want to compalint one of your branch representative. At 5pm today I went to Cebuana Lhuillier Olivarez San Dionisio Paranague Branch to pay our PLDT Bill. However this lady service representative of yours decline my transaction because she said she already close paying billls transaction. This is my 2nd time encounter with her telling me the same lines. Kindly review the business operating hours of the above mentioned branch. I was not able to get her name because I was already upset.
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Mr. Arnie On Phone To Cebuana Lhuillier Service
Its a bad day for me today jan9 2020 when we went to cebuana aquarious branch in sto. Ninio meyc bul. One of your worker naka assign sa branch na yun na female kung makapagtaas ng boses walang pakundagan magsalita. Idedeny pa nia ang ginawa nia please naman paki bigyan ng diciplinary action ang isa sa mga workers nio don mapakaganda p naman ng facilities nio napakalamig pero ang worker nio prang npakalaki ng problema napakalakas magsalita at galit pa. Kame pa pinagalitan kame po ang kukuha ng payout at kailangan ang pera for month)y budget ganyan pa umasta ang worker nio po. Wala namang ginagawa kundi manood lng ng video sa cellphone nia galit yata naistorbo sa panonood ng video sa cp nia habang nasa work. Paki disiplina naman po. Di qo lng nakuha ang name pero medyo chubby sia morning po ang duty nia po. Please aksyonan po nio ang complain qo po sayang ang reputation ng pawnshop nio kung may worker kayong iretable sa work nia.
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Ms. Cynthia Kanebpal On Phone To Cebuana Lhuillier Service
Nag transfer po ng pera ang sister ko sa24k plus nya nahulog di po daw ma found sabi ng branch nyo noong December three pa po natranfer tru instapay.
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Mr. Clemente Matulac On Phone To Cebuana Lhuillier Service
Yung insurance card nyu ba is Mandatory ba ang pag offer dyan para sa mga first timer ?.
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Mr. Dawn Sorongon On Phone To Cebuana Lhuillier Service
Why are your branches do not have money to give to the customers?Is this a way of telling me that you’re already losing? You let my mom, who is a senior citizen, go back and forth for five times just because you don’t have revolving money?Kindly close Cebuana, Skyline Branch, Davao City. It doesn’t give an honest service to the customers.
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Mr. Erah On Phone To Cebuana Lhuillier Service
Mga bwesit na mga teller nyo. Yung ang dali lang sabihin sa kostomer na kailangan na ng ibang ID dahil hnd na applicable yung ID tas pinahirapan pa kung san san pa pinapunta na branch Tapos porket hnd nakuha yung ID na binayaran ng 100 hnd na nila binigay sa halip pinagbayad pa ulit. Tas magugulat kana lang mga fire protection o ensurance ka ng binayaran? Gago lang tas 4months lang.
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Mr. Wevyl Salleva On Phone To Cebuana Lhuillier Service
Why your himamaylan branch always out cash. The reason is always do not have cash delivery from morning to afternoon.
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Yung madali lang naman sabihin na maam hnd na po accredited samin yan ei hnd ei papapuntahin kapa talaga sa ibang lugar. Tapos kapag nag sangla ka ng alahas puta magugulat ka n lang may ensurance ng kasama!.
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Unsatisfied customer. Don't know what is customer service. Disrespectful. Cebuana Lhuillier bucana trading branch below overpass. Hindi tanggapin ang tin ID at voters id. Everymonth na ako nag claim sa cebuana ngayon lang ako nabastos wlang modo kausap. Sinabihan pa ako punta ako sa ibang branch ng cebuana. Paglipat ko sa ibang branch very accomodating at nakuha ko agad pera pinadala sa akin. Mga bastos talaga teller sa tranding branch??.
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Hi, This is Maria Esperanza Orfano , I made a Globe load last night at Cebuana Lhuillier in Marcos Hiway, infront of Sta. Lucia. But the load did not came. I tried calling them with their landline, i coudnt get through. Please load 100 for this number 09560486378. Thank You.
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Greetings
I would like to inform your office about my transaction yesterday 16 July 2019 that I had a paid my online booking for air asia airlines with booking number CP07169007L3 and CP0716901663 in your Cebuana Lhuillier branch in cagayan de oro city. And I called Air asia hotline to ask the status of my booking and unfortunately they said that it is (pending) not pay the amount of our booking that's why I did not receive any confirmation or ITINERARY TICKET from Air asia airlines. The receipt of my transaction with your branch Cebuana Lhuillier is still with me. Regarding for this matter I decided to cancel the flight and refund our money from your company so please take action soon As possible to avoid any circumstances. Thank you.
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Mr. Ruel Concepcion On Phone To Cebuana Lhuillier Service
To the management, please. Train your people to be more courteous. I'm complaining your branch here in valladolid, negros occidental. If your customer refuse to some of your product let not your people said sarcastic things towards your client. I am patronizing your company for 8years now with this experience it is not a good one.
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Ms. Martin Vagay On Phone To Cebuana Lhuillier Service
To The President Olof Cebuana
You hired a 4yrs course personal, but their attitude and how they performed their job is like a non educated people. Imagine, if we Customers did wrong, we need to pay to make it correct, but if they aren’t the one who did, just say sorry, is it already enough.huhhh?
How about our transportation and the work that we left because we need to make it right?
Why you do not hire a high school graduate and train them because I think they are more capable and respectful. Nakakaabala kayo, nagbayad naman ako ng tama, binayaran kayo ng tama kaya mag trabaho kayo ng tama Utang na loob
Puro kwentuhan sa kapwa employee kahit mahaba na ang pila.
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Ms. Meriam Felasol On Phone To Cebuana Lhuillier Service
Hello good day po tanong kulng po about sa insurance Kong kada pdala ba binabawasan agad ng teller yong pdla na dapat buo na mkuha ng pamilya sa pilipinas ang pera na pdala ksi dto po sa ibang bansa nagbayad npo.
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Mr. Arman Gatbonton On Phone To Cebuana Lhuillier Service
Napaka sungit po ng teller at guard sa cebuana candaba branch. Nagtanong lang po ako kung bakit nauna po sa kin yung pinakahuling dumating? Tapos sinabihan agad ako kung saan ako mag complain. Di po ba pwede magtanong? Napaka suplado po nila. At saka c guard. Bakit tinatanong nya kung magkano pinadala sa kin? Naririning po lahat na nasa loob. Wala po data privacy.
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Ms. Jovelyn Cielo On Phone To Cebuana Lhuillier Service
Ano na balita sa concern ko? 1week na nakalaipas. Wala man lang maibigay na araw staffs niyo kung ano na nga ba balita ko na 19, 866. 28 pesos. By the way I am Jovelyn Cielo . If wala kayong update until Monday. Tulfo in Action na ang pupuntahan ko. At di ko na kayo kukulitin. Doon nalang tayo magkita. Galit na galit mother ko na pinaghirapan yang perang yan pero mag one month na pero di niyo pa naibabalik pera na binyad ko sainyo na hindi naman pumasok sa Dragonpay. Please follow up yung pera namin. Salama.
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Mr. Jobeth On Phone To Cebuana Lhuillier Service
D matawagan hotline nyo 30 nako waiting maygad.
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Ms. Juvylinda Lee On Phone To Cebuana Lhuillier Service
We bought Tpl insurance at Urdaneta, Pangasinan 2wks ago. There were errors made when we presentit to Lto so we returned the tpl in cebuana at Urdaneta, but 2wks is too much for us to wait. If we did not register the said vehicle we will pay for the penalty unless we will charge it to cebuana urdaneta. May I ask for your immediate attention.
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Ms. Jensen Peras Batulan On Phone To Cebuana Lhuillier Service
Hi i am Jensen Peras Batulan I send money to my mother last Friday until now. Wala japon makuha the problem is money is not enough daw kutob ra 2k inyo mare lease unsa good ni. Kong naay masakit on instead nga maluwas pa unta dili na lng tungod kay wa moy pundo? I do not think this is reasonable one. If i am not mistaken this is not my first time i am talking in dumanjug branch. Sad to say until now wala japop pagbalik balikon pa ninyo and then nothing happen just the same reason.
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I need an action about the missing remittance. I worked hard to be able to send money in the Philippines. So, please pay the receiver because they need the money. My bank confirmed that the money that I sent went through Successfully to Cebuana Lhuillier.
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I sent money to Arsenio Inojaldo in Negros Oriental on March 30, 2018 from the US. Until now, he has not gotten the money because it is not in Cebuana Lhuillier 's record. I called my bank and the bank confirmed that the remittance went through Successfully. I sent proofs of remittance to Cebuana Lhuillier through Facebook messenger. But until there is no action. No money has been given to the receiver.
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Ms. Marichu Arandela On Phone To Cebuana Lhuillier Service
Hi,
Good day Just want to know the status of my loan application submitted last Tuesday June 13, 2017. Name: Marichu A. Arandela
Kindly return mail to piermariny89@gmail.com
Thank you,
Marichu.
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Ms. Emma Anna Lavina On Phone To Cebuana Lhuillier Service
Good afternoon I am an employee here in Cebu working in a hotel, i would like to inquire regarding your easy loans, what is the procedures and how can i avail of the loan. Thank you.
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Ms. Maria Elena Villareal Tabernilla On Phone To Cebuana Lhuillier Service
Cebuana direct in magalang pampanga is not accepting police clearance as identification. It is an emergency and in valenzuela city, police clearance is accepted, why in magalang it not honored?.
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Ms. Gilbert H. Delos san On Phone To Cebuana Lhuillier Service
I am one of your long term customer. You can check my name in your file. Yesterday I encounter one of your employees that has no respect or I can say it he is BASTOS even to an old people. When I will give the transaction paper to him for pera padala transaction he move back the paper unto me and instructing me thru sign language to remove my cap before he will start the transaction. I got angry to him and I say "is that the way you treat your customer and you are BASTOS". He can say it in a nice way by saying, sir can you please remove the cap, not instructing me through rudely sign language to removed my cap as you can see the anger in his face looking at me for me having a cap. I don't know if it's your policy. Even it's your company policy, he should instruct us customers nicely with respect about your policy and we are glad to follow it.
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Ms. Dolly Tuason On Phone To Cebuana Lhuillier Service
2 times. Remittance stolen. Beneficiary cant claim. Whats your phone number. Akala ko ba customer satsfaction is impt.
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Ms. Beth Abas On Phone To Cebuana Lhuillier Service
Hi,
please improve landline, so busy. If i use pera padala in one shop, i should be able to withdraw it in any branch, but it was said i can withdraw to the shop where i place my money. I am complaining for my driver who sent money for me to my maid.
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Ms. Aimee On Phone To Cebuana Lhuillier Service
Hello maam/sir. I hope you can help me. I been very busy this past. Few months. Ka mamatay lmg ng father ko hindi ko po na renew ung pawn item namin exceed and sya sa expiration date nya sabi ng taga cebuana paliparan nsa head office and daw sya last week po pde ko pba sya makha i am willing. To pay kahit magkano. Po please sna matulungan nyo po ko. Thank you po God bless.
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Ms. Daphne G Villas On Phone To Cebuana Lhuillier Service
I lost my control number. How can i claim my money remettance?.
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Ms. Gerald manuel On Phone To Cebuana Lhuillier Service
I want ti complain sa isang trabahador nyo na si mr.Ciriaco Condino ng pang babastos at pangit na pkikipag usap at pakikitungo.halos sigawan nya ako at ipahiya sa mga tao.akala kpo ng maayos at magagalng ang mga empleyado nio.ito po ay nangyari ng feb.8 2018 dakong 5:15 ng hapon.branch po ng c.raymundo brgy.rosario pasig city.harap ng sorrento oasis condominium at ako po ay residente dto.blak k din po idulog ito sa aming baranggay.sna po ito po ay iyong matugunan maraming slamat po.
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Ms. Marie Jane L. Bartolome On Phone To Cebuana Lhuillier Service
I lost my Cebuana card for more than a year now and I'm afraid somebody is using it on sending or claiming money.
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Mr. Gayle On Phone To Cebuana Lhuillier Service
Hi Good day, I just want to ask if what email address was being used in my booking because it has been five days now and I haven't received any confirmation yet. Needing your urgent assistance.
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Ms. Alona On Phone To Cebuana Lhuillier Service
I need an action about my pending remittance, I send the money last April 30, 2018 until now the receiver is having difficulty to claim the money due to lack of funds from any branches in Cavite. We choose to send through Cebuana because we trust that our money will be remitted on time. Please have a look on this matter and settle the issue immediately as the money we sent is highly needed. Awaiting for your prompt response.
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Ms. Ma.lourdes Vicencio On Phone To Cebuana Lhuillier Service
Complaint ko lng. Yng kau ba bawal kumuha sa inyo ng malaking halga o sadyang cra ulo lng ang tao nyo sa cebuana district dasma. Ayaw nyo mg release ng halagng 40k. Wla dw pera. Anong klase dahilan yn. Isang beses maaga ko para una ko at para mauna ako kumuha ng pera 100k kukunin ko. Wla dw kau gnyn halga. How come e sikat kau. Gusto nyo pay out halagang mgkno lng ba pwede sa inyo. Nag international pa kau. Nkakapukon tao nyo.
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Mr. Arnold Guimalan Saga On Phone To Cebuana Lhuillier Service
Hi. Morning po. Bakit wala pa po ang pera na pidala ku dyan sa pinas. Not found daw.
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Mr. Bernardo Santos On Phone To Cebuana Lhuillier Service
Why is Cebuana offline since Monday? What's the problem? We sent money to my daughter and until now she can not claim the money. What do we need to do because this is very urgent.
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Mr. Joseph Requilman On Phone To Cebuana Lhuillier Service
Pls help me i am begging as you ka cebuana I go there to claim, but they will not release my gadget I received text to release my gadget, but they will not release it maceda branch sampaloc manila.
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Ms. Jasmin Diadula On Phone To Cebuana Lhuillier Service
Hi cebuana, pwd ba online ko nlng ayusin un concern ko about s spelling? kesa bumalik ulit s branch.
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Mr. Joseph Requilman On Phone To Cebuana Lhuillier Service
Pls help your me as your ka cebuana to get my gadget for just only expired for three days ka cebuana for long years give your consideration thank you.
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Mr. Joseph Requilman On Phone To Cebuana Lhuillier Service
My gadget was only expired for three days and they will not release loan amount P 2052 only they put it into selling price of P 6840 how do you help me cebuna maceda branch. I.
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Mr. Roderick De Guzman On Phone To Cebuana Lhuillier Service
May Maturity date ang misis ko ngayon 7/17/18 sa Cebuana LhuillerPawnshop - Mabini three Branch dito sa Caloocan A. Mabibi. Magrerenew sana ako ng two pawn. Kaya lang maagang nagclose. Nagpunta ako sa malapit na Cebuana rin dito. Sarado rin. Sana inimform siya through text na maagang magsasara para naman nakapag renew ng maaga. Nakapanghihinayang ang additional na interest. O kaya ang charge na P50 sa 24 hrs na open branch para hindi lang madagdagan ng 2% interest. Sana walang charge or additional interest kung irerenew sa same branch kinabukasan dahil sa kasalanan nilang maaga sila nag close.
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Ms. Ryan t masilang On Phone To Cebuana Lhuillier Service
Nais ko pong i complained ang staff nyo dto s branch ng malolos ave.bagong barrio caloocan na si sharon franco..dahil s pagbibigay ng d kumpletong detalye at mali maling impormasyon n nagdulot ng aking pagka insulto at pagkayurak sa aking pagkatao..nais ko pong contakin nyoa ako para maipaliwanag ang side ko.salamat
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Ms. Jane Lee Locsin On Phone To Cebuana Lhuillier Service
Hi I want to file a proper complaint of my own jewellery in which your cabatuan Iloilo branch forfeited my one pair of earrings. In which your branch didn't send any notice to my aunts name. As in the contract name is Ms Neoly Ahumada. Her contract number is 4B-E1122515. I wanted to get that earring back whatever it cost or else I will sue your company. You just only get the item without any prior notice.
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Ms. Joan On Phone To Cebuana Lhuillier Service
Yong Cebuana sa 25 Abanao Street, Baguio City di nila pinayagan yong anak ko (12 years old) kunin yong pinadala ng papa nya from abroad kahit meron ako na guardian nya at school i. D. Pero bakit dun sa ibang branch ng cebuana pumayag? Kung pwd sa ibang branch bakit itong cebuana branch na ito ay hindi. Iba iba ba ang patakaran ng cebuana?.
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Mr. Arnel S. Moran On Phone To Cebuana Lhuillier Service
Good Day
The incident happened last August 09, 2016, Rotonda Cebuana Branch, Pasay City. Upon arriving home I wondered where's the slip. So, I have to rush back. Imagine lost time, effort and to get wet
Sugestons
1. Learn about basic courtesy. 2. Give everything all at once to your clients
3. Name plat.
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Mr. Rowelan Velayo On Phone To Cebuana Lhuillier Service
I send money to my mom, but the branch of cebu bacayan DOS refuse to release the money to my mom, they told my mom that the control number Should be 11 character or digits. I ve been a customer to you for so long and this is the first time we encountered it. My name is Rowelan Velayo I'm the sender and the receiver is efrena velayo
I send it a while ago this morning at marikina branch clh shoe ave. I have an alternate email address =rowelanvelayo @gmail.com.
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Ms. Lia P. Ferariza On Phone To Cebuana Lhuillier Service
GOOD DAY
My sister in-law send me money last May four, 2016 the amount of 1650 riyal from Saudi Arabia through Chinabank which was transmitted through Cebuana ML. But the CebuanaML. Buhangin-Davao gave me only the amount of 9, 596. 91pesos. Supposedly, i should have received almost 20, 000pesos which is equivalent 1650 riyal. I talked to the manager Ma'am Josephine Gierran of Cebuana Ml. Buhangin Davao Branch, but she said that's only 9, 596. 91 was deposited in my account. I brought also the receipt bearing the amount which is 1650 riyal and showed them the official receipt. But they denied that the amount is not true. I am respectfully appealing from your office to PLEASE return the remaining amount. Thank you very much for your cooperation.
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Ms. Mrs. Peralta On Phone To Cebuana Lhuillier Service
Question: Do you allow your employees to go out on a date with their customers and demand for gifts like cellphones? Apparently, one of your employees from Capolay branch named Venus Ygot did such unethical act. I am an OFW and i regulary send remits to my husband in the Philippines, but got so frustrated with the extra services offered by one of your employees. I think you should re-orient again your employees about professional etiquettes, discipline and good morale as mistakes like that really affects the image of Cebuana Lhuiller. I warned mg co-OFW's to be careful too. And i hope, VENUS YGOT gets a disciplinary action for this.
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Ms. Sherrie On Phone To Cebuana Lhuillier Service
00971552913932 Sherrie Mae Legaspi
we send money to Cebuana, my sister went to Cebuana Puerto Cagayan de oro she went three times and still she could not receive the money. I have already called the branch where I send the money and they said it has been forwarded to Cebuana. It is only a small amount and yet it is very inconvenient for her. I made two transactions with different recipient and there was no problem with the other one. PLEASE REVERT.
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Ms. Icy On Phone To Cebuana Lhuillier Service
I asked favor to my friend to reload at GAISANO ILIGAN Branch because I am having my grocery. 50 for smart and 25 for globe. But i did not receive the load. The next day I complained that i didn't received the load, but the teller was saying it was loaded already. So I asked for the transaction confirmation, but teller said it cannot be traced already. IS THIS TRUE? if so it would be so much better to reload at stalls because they can provide previous days transaction confirmation and get back your money if load not received. 09071496544.
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