Jcpenney Contact Customer Service Phone Number

Phone Number of Jcpenney Contact is 1-800-322-1189, +1 (972)-243-1100 .
J.C. Penney or J. C. Penney Company Inc is the chain of department stores. Headquartered in Plano, Texas, USA, the company is the operator of over 1100 departmental stores throughout the USA and sells vast range of product categorizing in apparel, electronics, footwear, jewelry, household items, furniture etc. It is the Mid range department store and also shipped products through online. Also known as JCP, the majority of its stores sit in shopping malls. J.C. Penney stores also offers the space on lease to other outlets such as salons, optical stores, cafes, portrait studios etc.

JC Penney was opened in 1902 at Kemmerer, Wyoming by James Cash Penney with the partnership of Callahan and Johnson. By 1907, Penney has opened Three other stores before Callahan and Johnson withdrew their partnership. After building headquarters in Salt Lake City, Utah, in 1909, Penney had established over 30 stores by 1912. In 1913, its chain of stores were branded as JC Penney Company. Its first subsidiary was the Crescent Corset Company which was acquired in 1920. The headquarters was relocated to New York City and by 1917, JC Penney was the chain of 175 stores locating in 22 states in the USA. The company had its 500th store opened in Hamilton, Missouri while the 1000th store was started in 1928. J.C. Penney credit cards were launched in 1959.

J.C. Penney had been in successful phase during 1960's and 1970s. For the first time, J.C. Penney's Revenue touch the $5 billion mark in 1971 and by 1973 it is the owner of over 2050 stores throughout the country. In 1980's, the company ventured into online retailing through Viewtron and later on it launched its website in 1998. In 1987, the company was relocated to Dallas, Texas and launched its shopping TV channel in 1989. Once again its headquarters was moved to Plano, Texas from Dallas in 1990. JC Penney acquired various drug stores like Fay's Drug, Kerr Drug and Thrift and were brought under one brand, Eckerd in 1997. The company closed many of its stores by 2014.


Jcpenney Contact Address


The address of Jcpenney Contact is 6501 Legacy Drive, Plano, Texas, USA.

Jcpenney Contact Customer Support Service Phone Number


The customer support phone number of Jcpenney Contact is 1-800-322-1189, +1 (972)-243-1100 (Click phone number to call).



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Jcpenney Contact Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Joan Nauman CallsMay 27, 2020

Ms. Joan Nauman On Phone To Jcpenney Contact Service
I WANT A REFUND ORDER I PLACED 04/28/2020 HAS NOT BEEN DELIVERED AND ACCORDING

TO TRACK NUMBER AT UPS HAS NEVER RECEIVED PACKAGE TO BE DELIVERED. I NO LONGER

WANT OR NEED ITEM. THE REFUND IS $28. 13 ON MY MASTER CARD. THE ORDER NUMBER IS

2020119411556957. TRACK 92748901000009000501796177.

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Customer care female
Ms. Regina Young CallsDec 14, 2018

Ms. Regina Young On Phone To Jcpenney Contact Service
I was hopeful to be able to receive the products that I ordered on-line, however, I became disappointed when I received emails a few days prior to my expected delivery, telling me that my orders were cancelled. I was also concerned when I saw that the items are still listed on-line, but at a higher price. I expected more from JCPenny. Smh. Should you decide to restock my ordered items, I would appreciate it if it would be sent to me with no cost attached, because of the inconvenience this situation is causing. My order numbers are the following: 2018-3455-1033-0850 and 2018-3465-1111-8732.

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Customer care female
Ms. Emma Pelagio CallsDec 11, 2018

Ms. Emma Pelagio On Phone To Jcpenney Contact Service
I just emailed a lengthy message and I did not make a copy. Please do not ask me to repeat myself.

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Customer care male
Mr. Ambrose J Hildemann CallsDec 02, 2018

Mr. Ambrose J Hildemann On Phone To Jcpenney Contact Service
I can not log out of my JC Penney website page.

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Customer care user complaints