We had a repair booked in for our oven hood / extractor fan for Friday 28th February. We waited the whole day, but no one showed up from Pacifica. There has been no message from Lamona or Pacifica explaining the no-show or offering a new date. Please can someone call me to explain. We are covered under our guarantee and I am disappointed at the lack of service.
I have a Lamona tall fridge. My daughter dropped a small child’s drink bottle from about two inches above the shelf inside the fridge and it has shattered into millions of pieces. Surely this cannot be safe enough. I can send through photos if required. My contact details are: Mrs J Edwards 07833542655.
Hello
I have just installed Lamona SINGLE FAN OVEN MODEL NO LAM 3406 and find that the volume for the alarm is very faint. Is there a way to increase the volume?
Thanks.
Ms. Deb Gladwin On Phone To Lamona Service
Hello. I puchased several appliances from Howdens in Birkenhead end of 2015. I have had a smell problem with my integrated fridge/freezer where the engineer couldn't find a fault. It has now stopped working. I am so disappointed as its only two years old. I have to keep medicine in it for my son and now have to travel to access this in someone else's fridge which is inconvenient. Please can you help?.
Ms. Laura Cheng On Phone To Lamona Service
Hi there,
I have had my oven for less than three years and both the knobs on the oven have widened which now means I am unable to turn the oven off. I cannot see any way of repairing these myself, is there a chance that I can send these back to you and in return receive new knobs?
Please let me know my options as currently I cannot use my oven. Thank you,
Laura.
I have a Lamona washing machine model number HJA 8552 which I have had for about seven years. Today I have just come downstairs because of the noise it was making. As I approached my kitchen the smell of burning became apparent. The smoke was quite thick coming from the machine. I had to unplug is as fast I could and when I could eventually open the door the clothes stank of burning and more smoke came out. I have disconnected the appliance. Can you please tell me what I can do about this. I have wet washing which needs doing again and now have to go the launderette. Have you had this problem with this make of appliance before?
Can you please give me any further advice on this matter. Regards
Mrs A Kerruish
07852975439.
Lamona Model HJA8630. As we have had our Dishwasher almost seven year it has had very little use, at the most 12 times, then a week ago we went to switch it on and tripped the electric out. We had a call a repair man out who said it was the heater unit earthing out, it cost us £70. 00 for repair being as the machine has had so little use and we are both in our later Seventies we are not very impressed to have to pay £70 out. We still have the old heater unit if you wish to inspect it. Yours faithfully
E and V Talkylor.
Hi I have a Lamona built in oven all of a sudden the heat element stopped, but grill and and fan still worked. So in taking off the back of the oven to check and what we thought was the problem and maybe change the heating element of the fan. When I opened the back of the oven I was shocked to find the damage to the oven that had melted and burnt cables and connectors. Can you please tell me if this is normal as this could have been a very serious incident I have attached pictures to back this up. Many thanks.
Mr. William Davidson On Phone To Lamona Service
Dishwasher has no power just stopped no water drained away.
Mr. John Simpson On Phone To Lamona Service
Our oven handle is getting extremely hot when we use the oven. The handle should at best be warm, not cook when we use the oven seems as if the seal may have gone. Please replace.
I have a Lamona integrated fridge freezer. The fridge part keeps filling with water and we have to continuously clean it out. Can we have someone out to look at it please.
I do not know to operate my Lamona Washer/Dryer. HJA8702. Despite reading the instruction manual. The instructions are very unclear and confusing. I followed the very confusing instruction and got nowhere. Consequently my washing is now in the machine and cannot be retrieved. Can you send me some clearer instruction please
Many thanks. Gillian Braley.
To say that this is a Lamona customers services website is nonsense as the public cannot arrange for an engineer to call out from the 020 number given. There needs to be an alternative to the 0845 Lamona contact number given by Howdens for people who do not have a land line.
Mr. Mrs Teresa Condon On Phone To Lamona Service
Dear Sirs
I wish to bring to your attention the incident that occurred on Sat 23rd July whilst using my Double Oven model HJA4610. The oven was set at 180 deg and out of the blue the glass just shattered. It spilled out through the bottom vents onto my tiled kitchen floor and over the bottom of the oven. My oven was purchased in Feb 2010 and whilst I appreciate on looking at you website it is out of you guarantee, i feel that you should know about this from a health and safety issue. I have also looked at the internet and find that this is not an isolated incident where your product is concerned, which i feel is not acceptable. It appears that nothing much has been done over the last few years to change this. I have photos of the cooker if you wish to see them. I look forward to receiving a reply in due course.
Mr. Raoul Fishman On Phone To Lamona Service
Beeping on hob wont stop, the lock sign is engaged on the hob. My tel number is07963101089.
Mr. Barrie Blewitt On Phone To Lamona Service
On the 27th October 2015 I had an engineer, through Domestic and General Insurance, to repair my Integral Dishwasher. Job. No 37CPYT. Unfortunately I have noticed that the housing surrounding it has been moved and is no longer sitting on the base properly. This is causing the door to be out of alignment and the worktop over it is becoming loose. I have emailed a complaint to Domestic and General, but they have not replied to me.