Massimo Dutti Customer Service Phone Number

Phone Number of Massimo Dutti is +34 900 456 000 .
Massimo Dutti is an America clothing company that offers a large collection of women, Men and children clothing including coats, jackets, tops, bottoms, dresses, shirts, shoes, begs, fragrance, blazers, watches, belts, jewelry, sunglasses and more. It has more than 682 retail stores in over 64 countries across the world. Some of them are Canada, United States, Hong Kong, Ireland, United Kingdom, Mexico, and more. It has two divisions: Massimo Dutti Diseño, S.L. and Massimo Dutti Logística, S.A. The company started its operation in 1985 and is headquartered in Tordera, Spain. Massimo Dutti was acquired by Industria de Diseño Textil, S.A. in the year 1991. Under "Massimo Dutti Boys & Girls" trade name, the company launched a children's fashion range in the year 2003.

Customer Service Hours; Monday through Friday, 09:30 to 19:30.


Massimo Dutti Address


The address of Massimo Dutti is Avda. de la Diputacion Edidicio Inditex, Arteixo 15142, Spain.

Massimo Dutti Email Address


The email address of Massimo Dutti is contact@massimodutti.com.

Massimo Dutti Website


The Website of Massimo Dutti is www.massimodutti.com.

Massimo Dutti Customer Support Service Phone Number


The customer support phone number of Massimo Dutti is +34 900 456 000 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Massimo Dutti Service Center and Massimo Dutti customer service phone number is given below. The helpline of Massimo Dutti customer service phone number may or may not be toll free.

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Massimo Dutti Phone Number Customer Service

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Massimo Dutti Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Khushma CallsNov 27, 2017

Ms. Khushma On Phone To Massimo Dutti Service
Please give me your Dubai general head manager number contact as on 26nov'17 at Dubai mall, I experienced and observed a lack of interest in your ladies staff to be helpful, in fact, one of your staff was quite arrogant. Due to emergency I did my shopping, but with disheartened. I was treated and helped by Sacoor Brothers in a better way than your store by saleslady(Elmira) which valued their brand professionalism. Behavior and attitude of your staff are unacceptable, leading to degrading your brand. It's good to keep beautiful faces enhanced with beautiful mind and professionalism. Hope discrimination is not promoted.

Reply
Customer care female
Ms. Dr.dina Rashad CallsJan 27, 2016

Dear Massimo Dutti director,
I would to like to complain about Massimo Dutti piece my mother bought from Massimo Dutti city stars branch egypt. The piece is a red wine wool jacket. Its price was 1000 egp. She wore it only two times with no waching or dry cleaning and then it began to show the wool weber over the chest area and looks as if it is an old one. We bought it in the beginning of the season with no sales or offers. Waiting for your reply
Thanks in advance.

Reply
Massimo Dutti Customer Service Care Phone Number 251011
Ms. Maria Rizkallah CallsJan 12, 2016

To whom it may concern,
Hope my e-mail finds you well, on the 23/11/2015 I was in BARCELONA, I did a purchase in Massimo Dutti, S. A. CIF A78115201 – time 18:34 – trans 15745 I had a lot of items and one of the items a tennis shoe “DEPORTIVO 1804302180038” the shoe heel separated from the shoe and as to my knowledge your items are all under guarantee and with a time limit if anything happened I have the right to exchange or to have a refund. Kindly requesting your further instructions concerning my problem. Thank you. I AM HEAD of PR and Training Center at chamber of commerce zahleh lebanon and i am using buying from your shops located in beirut lebanon.

Reply
Customer care male
Mr. Mohamed CallsDec 08, 2015

I went four days to Massimo Dutti egypt mall of Arabia and I like truser, but unfortunately the size was not available 32 and the sales manager said we have in another store (cairo festival city) ten from your size I asked him that mall is very away from me can you support me and asked him transfer that size for me here to get he said I will try I go to him again in second day he said no any one answered me there. ? And I will try again to contact him. Please help me as I'm from your customer.

Reply
Massimo Dutti Customer Service Care Phone Number 224831
Mr. Michael Lychounas CallsApr 07, 2015

Mr. Michael Lychounas On Phone To Massimo Dutti Service
Bad quality of a pair of shoes bought in January in Athens and already falling apart. I require a replacement of the pair.

Reply
Customer care male
Mr. I Shihab CallsApr 06, 2015

I had the most terrible experience at Massimo Dutti branch in Qatar (Villagio Mall) on Saturday the 4th of April. Incompetent and rude staff member (called Mohammed) treated me like I'm an idiot and did not deliver a good service just after the full amount of the suit had been paid. I'm not happy with the suit that I got and I do not feel like wearing it after this awful experience. I bought six suits from Massimo Dutti branches around the world in the past three years and I was always happy with the service. I have always recommended the brand to friends and family, but after this experience I regret to say that they have lost a customer.

Reply
Customer care female
Ms. Mei CallsFeb 07, 2015

Ms. Mei On Phone To Massimo Dutti Service
As for her, before I took the carrier bag and greeted goodbye, she has gone to continue her tidy up job which she was doing it half way before attending to me, her last customer, at the counter. I fully understand that the sales people are exhausted after the busy day, however, being a customer who paid to buy the brands, we do expect a little friendlier treatment from the front liner. Customer service is never a subject prioritise by most of the sales personal in Malaysia. I do hope that we will change and improve the level of the customer service, whether it is to our fellow Malaysian or tourists. A smile on your face will draw the impossible to possible.

Reply
Customer care female
Ms. Mei CallsFeb 07, 2015

I was in the Massimo Dutti boutique in one of the happening shopping malls in the heart of KL Malaysia. Well, I was the last customer to leave, by the time I was at the counter to make payment, it was the closing time of the shop. The sales lady attended to me did not at all return with a friendly smile, from the time I stepped into the shop, until I made the payment. After settling the payment, she just left the packed items (in a nicely wrapped M D carrier bag) on the counter and let me serve myself.

Reply
Customer care female
Ms. Maria Parslow CallsJan 09, 2015

Ms. Maria Parslow On Phone To Massimo Dutti Service
I live in western Australia just before Christmas my husband and i traveled to Singapore. While there on the 16th of December i bought him a Christmas present from your store. He opened it Christmas day and loved it. Unfortunately it is now broken the magnets do not hold the bracelet together. Regretfully we do not have a store here. So please help.

Reply
Customer care male
Mr. Richard Beckett CallsDec 11, 2014

Mr. Richard Beckett On Phone To Massimo Dutti Service
Dear Sirs I have phoned your company several times and sent email confirmations to the store in Barcelona from which I purchased a faulty jacket. The address of the store is: Del Portal De L'Angel 16 08002 Barcelona. The jacket was a in a linen torque colour in a slub linen look or numerous threads were strongly exposed rendering it unwearable. I clearly indicated in my emails it was purchased on 18th August 2014 and was subsequently returned from New Zealand on 28th August 2014 to the above store. I have not received any acknowledgment from that store regarding the receipt of this garment or any response to my emails sent and phone calls to Marcos Villanueva Lasa (who I assume is an employee). On 9th December 2014 I phoned your Customer Service in Barcelona and was assured by the person whom I spoke to that after discussion with his Manager that a refund of the 100 Euros would be forthcoming, but that he would send an email confirming the procedure whereby I can secure these funds.

Reply
Customer care female
Ms. Pieridou CallsNov 03, 2014

Dear Sir/Madam,Today I have bought a trouser for a Massimo Dutti shop in Cyprus (pantalon sport velveton articulate 5042/720/401) and I have paid Euro 59. 95. When I came home I have realized that there is a second sticker on the label of the trouser that write lower prize Euro 49. 95. Please advise, whether all your shops in Europe should sell the same price for the same product. Kindly note that the Vat in Cyprus is 19%. Thanks in advance.

Reply
Customer care user complaints