This is the worst nightmare, not Night Owl.
Mr. Martin Stewart On Phone To Night Owl Service
Hi I bought your system from Costco about six months ago. The charger has died so the whole system is down.
Mr. Juan Guerrero On Phone To Night Owl Service
I have tried everything. So through it all the only thing that still appears on the screen is NO SIGNAL. What to do? I still have warranty?
But still it shouldn't happen. I've only had it for three months.
Mr. Dave Swita On Phone To Night Owl Service
Why do not you have Nightowl listed under nightowl.com took me a hour to find number and the 866 number does not work.
Mr. Althea Dawkins On Phone To Night Owl Service
Hi there. We cant get my phone to accept our chosen password. Can you help us please?.
Mr. Preston Burrell On Phone To Night Owl Service
I do not recall my password, on my (8CH blue led H. 264 digital video recorder, I have own it for three years. Is it some way to reset it, .
Mr. Randall Blakely On Phone To Night Owl Service
I have not been able to use my camera in months now I done called in seven times now nothing is being done if I have to contact lawer then I'll do so cause this is not right at all I feel like yall took my money for some stuff I can not use.
We purchased the Night Owl Security System from Costco in January of 2017. Was working fine until recently. Stopped recording and can not playback. Need some guidance how to fix the problem.
Mr. David On Phone To Night Owl Service
The software disc do not work no info how to use 250 bucks and no instruction booklet.
Mr. Stephen D. On Phone To Night Owl Service
I have model: AHD7-DVR16 w/2TB HD. (About two years old) I left my house with it working. For some reason when I came back home HDMI and VGA both comes up “no signal”. I checked every camera and they all work. I even tried a different television to see if that was the problem. What I want to know is, can this problem be fixed or will I have to get something else to replace it. I’ve never been able to get it to record nor have I been able to veiw it on my IPad, it keeps searching or freezing. Please help, I do like this product and don’t want to change.
Mr. Don Owens On Phone To Night Owl Service
Have a model H. 264 video security system(poseidon-45). Third time in three weeks I have had to contact you because my laptops show my dvr as off line and I cannot view live or recorded videos. I have waited hours on the phone. There must be something that is not being done when I talk to your service reps. Please have a real trouble shooter contact me to resolve this problem. Thank you. Cell 630-709-6925//land line 708-301-4421.
Mr. Robenson On Phone To Night Owl Service
I have recently requesting a passcode when I put it to the system next day it doesn't work.
Mr. Jonathan Fabry On Phone To Night Owl Service
I cant get ahold of anybody what a joke and no call back 8585834090.
My name is Giuseppi Rondinelli i NOTICE ON my Night Owl has a three ENTRE ? i think its HACKED.
Mr. Van Akins On Phone To Night Owl Service
Never can get help or a call back 256-630-0911, i have two DVR tiger 500 units with no clue to the password both bought from tiger direct.
Mr. D. Brasko On Phone To Night Owl Service
Camera broke, tired to contact for a week straight, with no contacts.
Mr. John On Phone To Night Owl Service
Can't reach you by phone. is there a new or different phone number ?.
Mr. Barry On Phone To Night Owl Service
My sister bought your product and has been calling your, i-866-390-1303 for some advice and help, and no one at this number seems to be available to help. Her name is Zulmira Rogers and I goggled your reviews, terrible, We should of read the reviews first saying how crappy you are in your customer service, Buyer beware. So why do not you do the right thing and answer your phones. I'm glad I didn't purchase your product, I was thinking about it, , but your after sales tactics changed my mind.
Ms. Pat Shultz On Phone To Night Owl Service
I was told when I brought the security system it could be set up by myself I have called was 17in line then when it came to my turn was told please leave name and phone number sent several e mails no answer.
I have a fs500 and for some reason avg security system is blocking my Night Owl system it was working fine till update avg 2015 also was in contact with Night Owl person, but didn't install my computer properly I wonder if you have any advise as I am unable to use my system thank you JohnAuger phn 1-705-336-2438
When are you going to update the Night Owl app for 5. 0 smart phone. My phone was updated and it won't work any more what the hell is going on.
Remove Night Owl from this web site.
Mr. Sly On Phone To Night Owl Service
My cameras going on and off or do not come on even though my internet router port is OK. Also I can not activate program with remote. I did it twice before.
Ms. Karen On Phone To Night Owl Service
I bought a nightowl camera dvr kit. It was supposed to come with four bnc rca cables. It only had one of those cables with it. I also yried to register my product on nightowl website. My model number wasnt even listed. I couldnt even get the website to search my model number when i typed it in.
I bought a home surveillance system at BJS.com, three of the cameras are defective, I would like to return them, some are already installed, and I do not have money to pay to take them down and reinstall, some one should have checked the products before shipping them, I didn't even know Night Owl sells refurbished products, please let me know what to do. I am very frustrated, after waiting so long for a reply from BJS. I plan to go on vacation the beginning of December and would like to get any answer soon, not after three weeks, as I had from Bjs.
Mr. Mike On Phone To Night Owl Service
Someone needs to answer your 24/7 customer support line. This is the most unprofessional company, i have ever seen. It took four days to get a contact number as your website is broken and links do not work. Tried email and every other option. Your very upset customer will be returning your product and spending more somewhere else to not have this joke product.