Novitas Customer Service Phone Number

Phone Number of Novitas is 1-877-235-8073, 1-855-252-8782 .
Novitas Solutions Inc., is a leading Medicare and medicaid services provider in the United States that operates as an administrative services processing company. The company provides a wide range of health care programs sponsored by the government. More than 1,000 professional employees are working under the Novitas Solutions, Inc. Apart from this, it has also approximately 1,000 other associates spread across the New Jersey, Hunt Valley, Columbia, Milwaukee, Delaware, Maryland, Jacksonville, Pittsburgh, Texas and Pennsylvania. It is an administrative contractor for Jurisdiction 12 (J12) and the national Section 1011. Novitas Solutions operates as a part of Diversified Service Options, Inc. The company was introduced in the year of 2006 and is based with central head office in Camp Hill, Pennsylvania, United States. Novitas Solutions Inc., was originally established as Highmark Medicare Services Inc. As a result of the merger between Highmark Medicare Services Inc., and Diversified Service Options Inc., the company's name was officially changed.

Novitas Solutions Benefits


Novitas Solutions is engaged in providing superior and advanced technology administrative services for government organized health care programs. It serves as a Part A/B Medicare Administrative Contractor (MAC) for Medicare and Medicaid Services (CMS). The company's claims resources are Claim Issues, Credit Balance Status Tool, ICD-10 Implementation
Modifiers, Online Claims and Eligibility - FISS, etc. To know more information about Novitas Solutions' benefits, kindly visit at the official website of company.

Novitas Customer Service Department hours of Operation:


Monday to Friday: 08:00 AM to 04:00 PM, Saturday and Sunday closed.


Novitas Address


The address of Novitas is 2020 Technology Parkway, Suite 100 Mechanicsburg, PA 17050, United States.

Novitas Website


The Website of Novitas is www.novitas-solutions.com.

Novitas Customer Support Service Phone Number


The customer support phone number of Novitas is 1-877-235-8073, 1-855-252-8782 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Novitas Service Center and Novitas customer service phone number is given below. The helpline of Novitas customer service phone number may or may not be toll free.

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Novitas Phone Number Customer Service

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Novitas Source of Knowledge


www.novitas-solutions.com/webcenter/portal/medicarejh/pagebyid?contentid=00024403&_afrloop=392370471924000#!%40%40%3f_afrloop%3d392370471924000%26contentid%3d00024403%26_adf.ctrl-state%3d30qs5ramq_84
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Novitas Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Roopa Upadhya CallsApr 28, 2017

Ms. Roopa Upadhya On Phone To Novitas Service
I work for Arrhythmia Management as coder and I am surprised to see lot of denials of CPT codes either 93294 or 93296 as both are coded together and is a device (PPM) remote monitoring. We did change our system in Baylor and never saw this kind of issue in our old system. It is a legitimate code and are billed once in 90 days. Let me know whom to contact regarding this matter.

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Customer care female
Ms. Ann Nedich CallsJan 09, 2018

Ms. Ann Nedich On Phone To Novitas Service
Your company has repeatedly denied my request for diabetic test strips saying I have another insurance that should pay first. This is NOT true. Medicare has been my primary insurance since Sept one, 2017. I have supplemental and prescription insurance through Cigna. This has been going on for over three weeks. I spent an hour on the phone talking to two people at Medicare who told me they have Medicare as my primary and can not do anything about this problem. Test strips are not an optional item for me nor can I afford them. My pharmacy is WalMart in Wichita Ks (316-945-8181). PLEASE help me. Call me at (913) 909-2645. I'm almost out of strips.

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