I'm trying to update my payment method online, but the page won't allow access and flashes every few seconds. I tried to call the customer service numbers I found online and they either have a busy signal or it's a wrong number. I want to keep the service, but if I can not reach a person to discuss this with, it is not worth it to me. Please provide a way for me to call and speak to a human being. Ira Silverstone
Roku Account Number 51558380.
Roku Ultra and Brand new Sony 50inch 4K HDR 30Hz
On the Roku Menu under DISPLAY - I chose the 4K HDR 30Hz setting,
I did purchase high-quality HDMI 2. 0/2. two cables. I still get a PURPLE SCREEN frequently. Micro Center in Madison Hgts will not
give me a refund because I have used the Ultra for 32 days. I have tried everything. I am asking for a refund or a real solution to the problem. I will be more than happy to send the Ultra to your corp office. I am using my Roku 3.
I have been trying for several days to get hold of a live agent with no luck, this is not good. My remotes have stopped working for my Roku stick, have tried suggestions of the tutorial's on line to no avail, bought new batteries and even ordered the HDMI Cable. Nothing is working, some assistance would be greatly appreciated at this point.
Ms. Maria Mcsorley On Phone To Roku Service
The 24/7 telephone number is listed as 877-649-6892 and the representative I spoke to sounds foreign. He told me I need to register my product (which I thought was completed when I installed my product five months ago. He told me there is a registration fee of $99 for three years which will enable me to get technical support should I require it. I am not able to get into my account to make any changes because he told me it was never registered.
I have called what appears as a Roku 24/7 Customer Service tel. Number and I am being told that there is a service fee of $99 for technical support for a three year plan. I am also being told that my five month plan has expired and will have to register my product.
Ms. Renee Smith On Phone To Roku Service
I'm interest in your "Line Up", but I have a couple of questions, such as:
Fees (+) Start Up / Monthly
What is needed to get started
How long is the process.
How do I stop the very annoying voice that started on my Roku channels a couple days ago? 'She' talks constantly in between changing channels, shows, etc.
3104659136 I want to cancel my service-the Roku is frozen and I can’t even go back to cable-you suck. Robin Mowrey please call so I can cancel and send everything back. I can’t sleep without TV-.
I did close my account, paid $9. 00 to cancel yesterday May, 9. 2017, and today I got the email telling me thank you because I did open a account with Roku, That is ridiculus. You guys are very confused since the beginning. PLEASE KEEP MY ACCOUNT CLOSED 206-889-6985
Sandra Romero .
Since YouTube changed their logo three days back I haven't been able to stream YouTube on both my TV's through Roku. I wrote an e-mail to YouTube, but haven't heard from them, but I think actually I should have first gone through you. I called your toll free number and waited long time, but eventually I was cut off. My two Roku Model number is 2710X and Serial Numbers are 1XE3AE120428 and
1XE3AK120218. I have disconnected and connected Roku about three times, but it hasn't helped. The smart DVD streams YouTube without any problem. Please Help. Gulzar Mawji .
No one is answering your customer service lines. I had my Xfinity/Comcast account transferred and cannot get a signal because of Roku who can I call now? This is my mother's service at assisted living and I live out of town. I need to leave her house within half an hour.
Roku has no customer support None No phone number can be found on their web page and they cut off any e-mails you try to send its a total circle or loop they put you in so you give up. And they keep your money. Pay apl is part of their scam, so watch out.
Ms. Julie Lee On Phone To Roku Service
Why won't the Spectrum app load? It keeps saying service unavailable. It says please provide this error code. RGE-1001.
Roku USB port adapter is very hot and nothing, but white screen on TV. My phone is (228-424-0007).
Mr. John Bishop On Phone To Roku Service
Please give me a call at 218-770-1678. I have people call me saying that I owe money from two different numbers. I do not know who is trust worthy I do not know if both these people are working for you or not and one or both are scams please call so I can get this resolved and also was concerned about them calling me on a Sunday which is not a normal work day. Please call 218-770-1678 (John).
Mr. T Adamson On Phone To Roku Service
Your phone number doesn't work, busy all the time.
Why am I hearing a voice on everything I do with the Roku. Change shows, fast forward, everything. I want it turned off.
I was trying to connect my Roku TV and when I went put in the code there were several choices well I click to one that where someone was trying to charge me $69 to activate my television, just letting you know that there are people out there trying to scam customers.
Ms. Jackie Marchildon On Phone To Roku Service
I live in toronto. I have a Riki device. Using Netflix. Also can access Riki channel streaming free TV. When I try watching over 50% of the movies listed. Are not available to watch. But are showing as free. Why are these movies showing on your free TV channel. But not really available. You should take them off your list. 2months now can not watch bullet proof monk.
Mr. Jacqueline Johnson On Phone To Roku Service
Someone is using my credit card fraudulently. This was done 7/9, 7/15, and last night. I do not use this service a and do not know who is. I need some one to contact me as soon as possible. 832 417 7015.
Hello I just called the customer service number to disconnect my Roku and was told to disconnect I must pay $100. 00 which is totally unfair. Please contact me at area code 530 887 8747 thank you for your time. Robert Mickelsen.
Have two Roku devices. One is fine, the other is asking for information that I do not have. Please help.
Can't get the Roku to work. Can get as far as the Home page, but will not go over to the option. 8G8M.
My name is Alice Humphrey . My phone number is 910-584-3344. I just bought a TLC with Roku installed. I am trying my best to set it up and having a hard time doing so. I put in my email address and the password I have on hand for all of my other Roku tvs and when I put in it for this new TV it says its the wrong password or email and I know that it is right. When they ask for me to put in the code from the TV and then my pass code its still not taking. Could you call me and tell me what is wrong. Thank you.
I am unable to connect to my new router. The Roku keeps restarting over and over. Serial 1GN38R117105
Model 4200x.
NO Roku PHONE NUMBER /CUSTOMER SERVICE, toll free number I M NOT A ROBOT DID NOT WORK PICTURE NEVER SHOWED. EMAIL AND PASSWORD DID NOT WORK AT Roku SIGN IN RECENTLY UPDATED three DAYS AGO.
When setting up my Roku I got a gentelman on the line who took over my TV without asking me. He tried to set up my Roku account and told me that it would be $179. 00 a one time payment. He finaly dropped it to $100. 00. Since there is not a charge for the account I refused him after he told me to open my Pay Pal account for him. Told him I would call him back and he gave me, (he says)his own phone number which is 802-276-1511 his name is Jerry I did not call him back, but am giving you this so that you are aware that there is an individual in your organisation that appears to me to be a SCAM artist.
We apologize mr murphy for the inconvenience and we had already taken action on this. However there is nothing to worry about it in rare cases this is the only option left to troubleshoot the device.
Don't remember Roku email or password used. We tried the one we have written down.
What are you thinking putting this OBNOXIOUS, OVERBEARING, INTURSIVE woman's voice on our devices ? Do you think we are so stupid that we can not fined the channel we are looking for ". This just makes me mad to hear her voice. I have brought over 200 people that I know of to Roku and the ones I've talk to are upset at this Addison. Next step if it stays this way is to change service. Were sure you will not do any thing about this, but you have been told. Thank You .
Mr. Brad Joll On Phone To Roku Service
Youtube quits streaming AFTER the commercial and kicks me OUT into main menu.
Cant get Roku to work says no internet connection what does that mean.
Ms. Brenda On Phone To Roku Service
So they do not answer their phones for customer support, they do not answer the emails for weeks when you have a warranty issue. Their device is great when it works, but the wireless receiver goes out in them and you can not get them replaced. And they want $19. 95 to buy the cord. I have only had it six months.