Mr. Hisham Shallan On Phone To Skyteam Service
Saudia Airlines complaint: they cancelled my booking and refund my ticket without my request or notify.
Ms. Ashwini Pawar On Phone To Skyteam Service
Please send your Mumbai office address and contact number Please confirm ETA
BL number is11215806022.
Lost one of our luggage upon arriving in Dubai. We filed a case (DXBSV57047) We also had them take note that our missing bag had our three year old daughter's hearing aid and it was urgent that they keep us updated. During our entire stay in Dubai nobody gave us any updates or even tried to call us. We were also not offered any financial compensation as per your policy, so we had to spend our vacation money on our three little girls' clothes and a suit for my husband so he can attend a meeting. In DXB airport on our way back to Riyadh the employee at the lost baggage just entered some data and saw that our bag is in Riyadh and he posted a note to keep it there for us to collect when we arrive there. When we reached Riyadh we were told that the bag has been sent to Dubai. My daughter's hearing aid is in that bag and if she needs another operation resulting from her not wearing her hearing aid I will file a law suit against Skyteam.
Dear Sirs, This is regarding a refund from Saudi Airlines regarding flight cancelled by Saudi Airlines itself dated 5th April. The same was booked by us online on 22 March 2015 with E-ticket doc:065-2449516584. Dammam to Riyadh flight of 5th April 2015. We been mailing to them since two months, but to no avail. We are loosing our confidence on the Airlines, but also in the Skyteam. We have written to all the concerned department which deals with the customer grievance since 23 April 2015, but we have not received any feedback whatsoever. We hope that the Skyteam will look into this matter and try to resolve it to keep the brand name hold its reputation in the customers eyes. Naresh ChandaniDisposafe Health and Lifecare Ltd. O-63, Ground Floor, Lajpat Nagar-II, New Delhi-110024. Coordinates :28°34'01. 0"N 77°14'54. 2"EEmail:ndc@disposafe.com Mobile: 919810199978Ph: 911129841111Fax: 911146540320.