Wondershare Customer Service Phone Number

Phone Number of Wondershare is +86-755-8611-7717 .
The Wondershare Software Company Limited is a worldwide Information and Communications Technology Company that is engaged in offering diversified software solutions to their prosperous clients. Wondershare deals in video and DVD tools comprising Video Converter to convert video/audio to and from various video formats. In addition, Wondershare also provides digital photo software including DVD slide show, flash slide-show and digital scrap-booking software that enable to turn photos/videos to art for memory preserving/sharing by making a home movie and DVD movies onto a user’s I-Phone & I-Pad. Furthermore, Wondershare offers product/technical support services. The Wondershare Software Company was established in 2003. Additionally, it operates in the United States, Germany, Japan, Hong Kong and China.
Official Contact Number of Wondershare
Phone Number: +86-755-8611-7717
Additional Contact Number for General Inquiries of Wondershare
Phone Number: (604) 899-2108
Additional Contact Number for Support / Assistance
Phone Number: +86-755-8666-5000

Fax: +86-755-8611-7737

Mailing Address across Planet


Wondershare Canada
Address: Suite 315 – 2630 Croydon Drive South Surrey, BC, Canada. V3S 0C5

Wondershare Japan
Address: 1003 LE PREMIER Akihabara Bldg. 73 Kandaneribei-cho, Chiyoda-ku, Tokyo, JAPAN 101-0022
?101-00221003

Wondershare China (Headquarters)
Address: 10/F, Block D, 5th Building, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China 518057

Wondershare Hongkong
Address: Flat/RM 901 9/F, Finance Building, 254 Des Voeux Road Central, HK

The users can also follow Wondershare on the various social media websites. Here, we are sharing the direct and official links of Wondershare:-
Wondershare Facebook Page Profile Link
https://www.facebook.com/wondershare

Wondershare Twitter Account Profile Link
https://twitter.com/wondershare


Wondershare Address


The address of Wondershare is A-901, 9/F, A-Block, TCL Building, Gaoxin Avenue, 1.S. Nanshan District, Shenzhen-518057, China.

Wondershare Email Address


The email address of Wondershare is affiliate@wondershare.com.

Wondershare Website


The Website of Wondershare is www.wondershare.com.

Wondershare contact person


The contact person of Wondershare is na.

Wondershare Customer Support Service Phone Number


The customer support phone number of Wondershare is +86-755-8611-7717 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Wondershare Service Center and Wondershare customer service phone number is given below. The helpline of Wondershare customer service phone number may or may not be toll free.

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Wondershare Phone Number Customer Service

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Wondershare Source of Knowledge


www.wondershare.com/
support.wondershare.com/
www.wondershare.com/company/awards.html
www.wondershare.com

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Wondershare Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. James C. Lane CallsJul 31, 2019

Mr. James C. Lane On Phone To Wondershare Service
Last year you sold me a product that did not work. So you offered me a refund of my money or another product. I never received that refund and just delt with it. However this apparently did not stop my member ship. For a productt that did not do what you said it woould do. I thought it was pretty clear in my email that the prodcut did not do as advertised and because of that you would give me the refund and it would be pretty obvious that the membership be canceled. This is unacceptable. I would like a full refund for what you have removed from my account. For all charges envolved. Thank you

407-405-4479



Than k.

Reply
Customer care male
Mr. Felipe Arredondo CallsDec 13, 2018

I reset my computer and had to redownload Wondershare video converter, but I misplaced my code can you please send it to me.

Reply
Customer care male
Mr. Robert Beard Iii CallsJun 20, 2017

Wondershare Streaming Audio Recorder will NOT Successfully record several some tracks from. I have made numerous attempts to record numerous songs from numerous albums either via Amazon Unlimited or Amazon Music application; majority of tracks record Successfully, but a significant do NOT. I have uninstalled the app and the Device Manager Sound, video and Game Controller WSAudio drivers and reinstalled both. No difference in performance

Have been largely happy with the product except for the inability to Successfully record and tag ALL ATTEMPTED TRACKS on ALL ALBUMS and ARTISTS

Please Help

(407) 402-5978 and RLBeardIII@Gmail.com.

Reply
Customer care male
Mr. Roy Robinson CallsJun 14, 2017

I have been sending messages to your support techs and I have gotten no replies at all and quite frankly I'm frustrated. I need someone to call, to reply to this or send me an e-mail I do not care, but I want some kind of reaction from Wondershare or I send a complaint to the US A. G. I can not get it to take my Reg. Number, so I need help Please. Roy Robinson . 607 353 5791
OR
ridgerunner1050@gmail.com.

Reply
Customer care male
Mr. Edward Gamble CallsMar 15, 2018

This is my fourth time writing you about this issue. About three weeks ago, I was unable to use the copy of Wondershare DVD creator. I needed to copy some data quickly. So I purchased creator a second time, with the thought that you would reimburse me, once you learned the circumstances. Please contact me about this issue.

Reply
Customer care male
Mr. Marshall David Wahlstromhelgren CallsJun 23, 2018

Email for Wondershare doesn't exist. My name is Marshall WahlstromHelgren Phone number 815-488-1684, email is mdgwh92. 1@gmail.com. Trying to contact Wondershare about one of there products not working and is not updating, hoping they could refund me $59. 00 to PayPal. Their online form doesn't work at all, and I do not want to call internationally due to being overcharged. Not sure what to do. My order number was B02V92361SN2585848. I really want my money back.

Reply
Customer care male
Mr. Leroy Sohre CallsMar 06, 2018

Mr. Leroy Sohre On Phone To Wondershare Service
I have a new computer and I need the Key code to reactivate my product.

Reply
Customer care male
Mr. Wesley Etheridge CallsMar 04, 2018

I purchased your Presentation Set earlier this morning, it was processed on my credit card and $29. 99 was deducted from my account. I have purchased software several times from your company multiple times over the years and have never had this problem. However, during this most recent process my computer shut down and the registration code was lost and the software was not able to be downloaded. Moments later when I attempted to retrieve my registration code, I could not find it in my Wondershare Filmora system. Please contact me via email or phone at Email: campvernaexec@gmail.com Phone (757) 401-7302 to inform me of what I should do?.

Reply
Customer care male
Mr. Joseph Alix Gabaud CallsJun 09, 2017

Mr. Joseph Alix Gabaud On Phone To Wondershare Service
PLEASE HELP,

I'm writing about the Order: AG60139635. I can not recover photos and videos that I lost on a memory card. I tried several time to recover them. In the first time after buying the program, I was able to recover some of them. But after that, it was completely impossible to recover all photos and video on it, even I made a backup on another card. I really need your help. I tried to communicate to the support team, but I failed all attempts. Please let me know what you can do to help me find those photos and videos. Thank you for your support. Alix.

Reply
Customer care female
Ms. Jennifer CallsMay 17, 2017

Ms. Jennifer On Phone To Wondershare Service
Has anyone on here received a refund? I am just now starting the process and so far no luck. Just wondering how long it took or how to actually get the refund?.

Reply
Customer care male
Mr. Leonardo Farias CallsMay 17, 2017

Mr. Leonardo Farias On Phone To Wondershare Service
I want my refund. I do not get to talk to no one through phone.

Reply
Customer care female
Ms. Susan Graham CallsFeb 22, 2018

Ms. Susan Graham On Phone To Wondershare Service
New E-mail address: susan. Graham21@aol.com could have been: Ccboj78@gmail.com

I downloaded the free version of Video Converter, but too difficult for me to use. I do not want to purchase/ Telephone 706-329-4854.

Reply
Customer care female
Ms. Laura Lindroth CallsOct 22, 2017

Ms. Laura Lindroth On Phone To Wondershare Service
This is a terrible product. It took me an entire night to figure out how to even use your product. Then, overnight, it appeared it was set to recover 396 videos I had accidentally deleted from my phone. However, in the morning there was a video folder full of unopenable videos that are mp4, not off my phone. This is garbage. It was a complete waste of time and money, and I would like my $49. 95 fully refunded. My registration number is E3637427553FC321A557E018BEA6FC03. I await your favorable reply.

Reply
Customer care female
Ms. Amanda CallsJun 15, 2018

Ms. Amanda On Phone To Wondershare Service
I COULD NOT USE THIS PROGRAM AND WANT A REFUND.

Reply
Customer care male
Mr. Charles Carter CallsMay 15, 2017

Mr. Charles Carter On Phone To Wondershare Service
I am trying to get a human voice. I need to get my software downloaded and installed. I have dr. Fone toolkit - Android Data Recovery. Version (V8. 1. 0)
My phone is a Samsung Galaxy eight Plus. Charles.

Reply
Customer care male
Mr. Larry CallsMay 04, 2017

Mr. Larry On Phone To Wondershare Service
I am not satisfty with that. I would like have refund. Mye mail mustang19@me.com.

Reply
Customer care female
Ms. Julie CallsMay 03, 2017

Ms. Julie On Phone To Wondershare Service
Um, yes I had to recently restore my computer and the app was gone. Now when I try to sign into my account again I can not. Please help.

Reply
Customer care male
Mr. Thomas Caruthers CallsMay 01, 2017

Mr. Thomas Caruthers On Phone To Wondershare Service
I BOUGHT THE WONDER SHARE AND RECIEVED THE REGISTRATION CODE AND I STILL CANT REGISTER IT @ THE TOP RIGHT CONER IT SAY UNREGISTERED and WHEN I HIT THE LINK IT BRINGS ME BACT TO BUY NOW MY ORDER IS Q170502092111160391223 TELL ME WHATS GOING ON PLEASE.

Reply
Customer care male
Mr. Pat Mcdaniel CallsOct 04, 2017

Mr. Pat Mcdaniel On Phone To Wondershare Service
Trying to get a refund for over a week. Tried filling out form on website, but would not let me submit it. Can not find a working number to call. Your customer service is horrible. My phone number is 216-857-7325.

Reply
Customer care female
Ms. Tessa De Nicola CallsOct 02, 2017

Ms. Tessa De Nicola On Phone To Wondershare Service
Downloaded Filmora 7/9/2017. Have not been able to access, email or burn content since 7/10/97
email: tessadenicola@yahoo.com or tessadenicola97@gmail.com

The Surrey, B. C. Number is not operational, nor is the international number. This is very poor service. Is the company bankrupt or out-of-business?

Please call - Tessa 310-663-1312.

Reply
Customer care female
Ms. Joy H Whatley CallsSep 27, 2017

My son purchased the Wondershare TunesGo multi use license on 9-26-2017 withiut permission. Order number is: Q170927072417494030148. Please stop this purchase immediately.

Reply
Customer care female
Ms. Connie Hyde CallsMay 21, 2018

Ms. Connie Hyde On Phone To Wondershare Service
WHY HAVE I BEEN CHARGED two DIFFERENT TIMES AFTER CANCELLING MY ACCOUNT? THIS IS UNACCEPTABLE AND I FEEL I AM DUE A REFUND.

Reply
Customer care female
Ms. Bobbie Bayes CallsSep 10, 2017

Ms. Bobbie Bayes On Phone To Wondershare Service
I want to cancel my free trial now. Tried many times - phone number not working.

Reply
Customer care male
Mr. Wayne Holtz CallsAug 25, 2017

Mr. Wayne Holtz On Phone To Wondershare Service
Hi-iwish for a refund--i just notice i do not have the needed cables---------my phone number is 831-233-8381.

Reply
Customer care male
Mr. Greg Cappel CallsAug 24, 2017

A technical support line with personnel who know even minimum of software support would be a prudent and timely customer service improvement. My mobile phone and I would love to connect with a Wondershare wonder person. Thank you.

Reply
Customer care female
Ms. Corinne Sceier CallsAug 22, 2017

Ms. Corinne Sceier On Phone To Wondershare Service
Says registered, but wen log in says I'm still on trial. Also are you not set up for s8 yet?.

Reply
Customer care female
Ms. Liz Vicious CallsAug 11, 2018

I am more than Pissed I bought Filmora 8/10/2018 that went fine no problems and the program is working fine. I ordered The Full set of Bloc Buster Effects vol 1, 2, 3, 4 82. 79 all my accounts show NO effects bought and I can no longer log into the website with the Facebook i made the order with the amount is frozen on my Credit Card so you do not have it yet come Monday morning i call the card back and get my money back. I have no problem spending money, but i did not get what i paid for and I will not allow that. I have sent Support a nice long letter and I think your Twitter is going to block me (like i care) My Videos get close to ten MILLION views a Month I am going to add a title screen that Wondershare Filmora is a SCAM. Liz Vicious Twitter @misslizvicious.

Reply
Customer care male
Mr. Sanjeev Bhardwaj CallsAug 10, 2017

Mr. Sanjeev Bhardwaj On Phone To Wondershare Service
I HAD PURCHASED FILOMRA ON AUG 5TH 2017 BUT AFTER RAGISTER THE CODE AM UABLE TO EXPORT THE VIDEO IT SHOW A MASSAGE OPO YOU CANT ENCODE THE MOVIE PLEASE TRY LATER PLEASE SOLVE MY PROBLEM MY LOGIN EMAIL IS NEXTCOLORJP@KIVE. COM.

Reply
Customer care female
Ms. Pahlee CallsApr 24, 2018

Ms. Pahlee On Phone To Wondershare Service
I need a refund - I was charged for the annual renewal which I did not opt in for. I called a US number that was posted online and a man answered and didn't even say where he worked. I asked for a refund and he automatically said I had the wrong number and he kept beating in the bush about if he worked for Filmora or not. So displeased with this software and their staff.

Reply
Customer care male
Mr. Sanjeev Bhardwaj CallsAug 04, 2017

Mr. Sanjeev Bhardwaj On Phone To Wondershare Service
Iam not able to export movie after i had changed my computers window.

Reply
Customer care female
Ms. Caitlin CallsAug 02, 2017

Dear Wondershare,
On your download Wondershare video converter, I have just paid for the premium package and it just said after it had confirmed the order, that I never paid. What can I do about it?.

Reply
Customer care female
Ms. Ms Sandra Little CallsAug 09, 2018

Hi, I have purchased a Wondershare video converter pro on 29/7/18 I have an invoice order number QS180729201222460083119, THE MONEY HASE BEEN TAKEN OUT OF BANK, but it wont let me register this product is this a scam as I have been done before, it says this was from Hong Kong, but this invoice says China I would like my money back please.
PLEASE GET BACK TO ME AS I AM VERY ANOID.

Reply
Customer care male
Mr. Jerry Routh CallsJul 31, 2017

I recently purchased the Wondershare Filmora Video Editor for $59. 99. I do not know how to get the program I purchased installed on my computer. What do I do to get the product I bought?.

Reply
Customer care male
Mr. Mmiller CallsJul 29, 2017

Mr. Mmiller On Phone To Wondershare Service
I didn't order anything remove the charge.

Reply
Customer care female
Ms. Vivian Burns CallsSep 19, 2018

I NEED HELP CONNECTING MY CANON CAMCORDER TO WINDOWSHARE. Wondershare DOES NOT RECONIZE MY CANON VIXIA HF R700 CAMCORDER. HOW CAN THIS BE CORRECTED. WAITING FOR ANSWER. THANK YOU IN ADVANCE SINCERELY, Vivian Burns .

Reply
Customer care male
Mr. John Eckard CallsJul 20, 2017

I am a subscriber of Wondershare Video Converter Ultimate. IT WAS WORKING GREAT. Then, I get a notice that you had updated it. I, stupidly I suppose, downloaded and installed your LOUSY update and now my Downloads get about 90% completion and fail. How do I get back to no previous WORKING version? I habe not ben able to download any video from a site that I was able to download from before.

Reply
Customer care female
Ms. Sherrie Day CallsDec 01, 2017

Ms. Sherrie Day On Phone To Wondershare Service
Cannot open program, either problem with windows or a file problem

ZHYK.

Reply
Customer care male
Mr. Don CallsApr 06, 2018

I have been trying for days to download Wondershare PDFelement six (CPC) I am now through trying. I have spent hours and have sent two written request. Upon receipt, I tried the suggestions. They have all FAILED. I want technical support to call me and walk me through the download process and stay on-the-line until I prove it really works. If they are not willing to do this, than return my money to my debit card. I am tired of playing games. I cannot even call the number you have listed. It is out of order. N My phone number is: 903-787-2436. I will be at this number for the next hour. After that, I am through. Return my money.

Reply
Customer care male
Mr. Ankit Khandelwal CallsJul 15, 2017

I have download the pdf element Wondershare and i have image file to excel converter, but file has not convert so please firstly solve my problem and your team contact to me my contact number Is 8559859544.

Reply
Customer care male
Mr. Stephen Foster CallsJul 09, 2017

Mr. Stephen Foster On Phone To Wondershare Service
I need assistance registering my video converter.

Reply
Customer care male
Mr. Stephen Foster CallsJul 09, 2017

Mr. Stephen Foster On Phone To Wondershare Service
Can someone call me ASAP to help me to register my video converter please

Thank you
07469617244.

Reply
Customer care male
Mr. David Wielechowski CallsNov 02, 2017

Mr. David Wielechowski On Phone To Wondershare Service
To whom it may concern:
I am very frustrated that I cannot find a customer service number for the USA or even one that works. I purchased the tunes go and I thought it would place my music from my phone to my iTunes. I see that it replaces iTunes, which I do not mind that much, but why cannot view my songs on the tunesgo without my phone connected? or I cant download more songs to it. I'm not sure if I'm doing something wrong or not. Either way, it seems very difficult to get help from your company. Also, how do I get back into my iTunes? is it permanently closed. Please respond. My phone number is 724-*759-4290. Thank you
David Wielechowski .

Reply
Customer care female
Ms. Arezu CallsSep 01, 2018

Ms. Arezu On Phone To Wondershare Service
Cannot get support for recovering password- super frustrated have emailed several times with NO RESULTS.

Reply
Customer care female
Ms. Harley Naranjo CallsJul 15, 2018

Ms. Harley Naranjo On Phone To Wondershare Service
I have been trying to contact support, because I have entered my order and nothing shows up showing I ordered filmora, I never received the auth code, and found out it was sent to a different email address. The correct address is orangeblossom01@outlook.com. But email with code was sent to orangeblossom@outlook.com, have been trying to get this corrected to no avail. There is no phone number to call or email that can be sent to anyone to fix this. Your help with this problem would be greatly appreciated, please contact me to email orangeblossom01@outlook.com.

Reply
Customer care male
Mr. Prasanna Kumar Biswal CallsSep 04, 2016

Hi Wondershare Team. Well, I have no more complain about your site. But I would like to ask some dought about Filmora software. First of all
when I download the software from filmora. Wondershare.com. It is of the size one MB or 2mb. But the actual size of filmora software is 150 MB or more. Second. For complete use of filmora software, I have to first download it or after buying the software i download it?

Third is. Registration process. Yes. The registration process is one time or it has to be done for each project. .


I eagerly waiting to by filmora Wondershare software from your site. But I have the above problem. So please solve it

"with a positive regard".

Reply
Customer care male
Mr. Bill Miller CallsAug 21, 2016

Mr. Bill Miller On Phone To Wondershare Service
The transitions do not work This is crap do not buy this product.

Reply
Customer care male
Mr. Narendra CallsAug 09, 2016

Hi,
I purchased Wondershare Data recovery Version 4. 8. three in this anticipation that I would be able to recover atlast 60% for data which is infected by ransome virus. However I am hardly able to recover 10% of total data. Could you please help me here to recover the data?
Purchase order reference is AG51962479.

Reply
Customer care female
Ms. Marlene Webber CallsAug 03, 2016

Ms. Marlene Webber On Phone To Wondershare Service
I have paid over $140 to your company I first bought one product and tried to recover my contact and then you ask me to buy an upgrade and if i did not my contact oould not be recovered. I am so angry because the product doesnt work and I have spent over $140 i am going to call the better busnes Bureau and Paypal and get a refund unless someone calls me. I tried calling your office in BC and they are not accepting call

What is going on with your company. A very angry customer

Marlene WWebber.

Reply
Customer care male
Mr. Jim Hastings CallsJul 30, 2016

Mr. Jim Hastings On Phone To Wondershare Service
I just purchased TunesGo and I am going to cancel the purchase. If I wanted to use Itunes I would have downloaded it. Thats why I bought your software so I do not have to use Itunes. And now you tell me I have to download Itunes to make your software work. WHAT THE FUCK DO I NEED YOUR SOFTWARE IF IM DOWNLOADING ITUNES. I NEED FULL REFUND.

Reply
Customer care male
Mr. Richard Brown CallsJul 29, 2016

I bought three Wondershare products with a free 30 day trial period. I would like to cancel my purchases because I was misled into buying products I did not need. How do I do this?

Please call to discuss. 917-862-7124 EST. Richard Brown .

Reply
Customer care user complaints