Ms. Joanne Davis On Phone To Xilisoft Service
Worst customer support. Ipad Magic Platinum is not working with my iPad Air two or iPhone SE whether connecting by wireless or with a lightning cable. Emailed twice so far - no response. Don't waste your money.
Ms. Ellen Berlin On Phone To Xilisoft Service
This company took $250. Out of my bank account with out my authorization. I have tried get a hold of someone and all the phone numbers are not in USA. THis is wrong and I am going to raise hell all over the world. Sincerely, Ellen Berlin
I can not get a hold of anyone - person to person talk - to resolve my problem with the Xilisoft copy dvd two software I bought. I got an email recommending a solution, but it didn't work. I would like to have a refund on the program since it doesn't work as advertised, unless someone from Xilisoft support can resolve the issue by phone.
Mr. Haim Hochberg On Phone To Xilisoft Service
I bought my Xillisoft Video Cutter several years ago and whenever needed assistance received it promptly and expediently. This time something has gone wrong. Several weeks ago I had to re-install my Windows seven and, as a result (so I believe), my video cutter no longer functioned. As I had the same problem with my DVD Burner (bought from another company) I presumed that your software "did not recognize" my re-installed Windows. I wrote to you and indeed received a new code, but this one, too, did not work. I wrote again, but since then received no reply. It is indeed no big deal to re-purchase a new cutter for $26, but - you understand - it's really a question of principle. Let me assure you that the only reason I keep up this correspondence with you is due to my respect built over many years to both the product as well as your customer service folks. What has gone wrong?Respectfully, Haim Hochberg Israelhochb@012. Net. Il.
Yesterday I purchased the Xilisoft Download YouTube Video V5 upgrade via Avangate for 22. 82 GBP (which is more than the current rate I have since discovered) and have not received the License Code as requested nor have I established a username. The Order Number is 39849256. Please send it to me and reassure me that I made a genuine purchase.