Irctc Kolkata Customer Care Phone Number

Phone Number of Irctc Kolkata is 1800111139 / 011-23345300 .
Indian Railway Catering and Tourism Corporation Limited has been set up by the Secretary of state for Railways with the primary objective of hiving off whole catering and tourism action of the railways to the new Organization. Irctc has set up high potential data source web servers improving upon the Internet data transfer usage from 344 Megabyte per second to 450 Megabyte per second to give a more structured experience to the customers. Indian Railways cover global amounts in kindness and catering areas with services provided to 13 million Travelers on a daily basis.

Customer Care Numbers Of IRCTC Kolkata


Customers who need assistance regarding IRCTC Kolkata can contact to the officials by the given contacts:
  • Ahmedabad IRCTC Customer Care Number: 079-2530-0000
  • Bangalore IRCTC Customer Care Number : 080-2530-0000
  • Chandigarh IRCTC Customer Care Number: 172-2530-0000
  • Chennai IRCTC Customer Care Number: 044-2530-0000
  • Delhi IRCTC Customer Care Number : 011-3934-0000
  • Hyderabad IRCTC Customer Care Number : 040-2530-0000
  • Mumbai IRCTC Customer Care Number: 022-2530-0000

Catering Contacts Of IRCTC Kolkata


For catering related issues, customers can contact to IRCTC Kolkata at:
Telephone: 011-23345300

Control Office Contacts Of IRCTC Kolkata


Customers who want to connect with the control office of IRCTC Kolkata can use the below mentioned contacts in order to communicate with the officials of IRCTC Kolkata:
Telephone: 044-25353341 (Chennai)
Telephone: 011-23221147 (Delhi)
Telephone: 022-22618067 (Mumbai)
Telephone: 040-27716145 (Hyderabad)

IRCTC Kolkata Tourism Helpline Numbers


For tourism related information, customers can contact to the officials by the given contacts:
Telephone: 044- 64594959 (Chennai)
Telephone: 011- 23701100 (Delhi)
Telephone: 033- 22439045 (Kolkata)

Email Addresses Of IRCTC Kolkata


For queries related to Tickets of IRCTC Kolkata can send their queries at the given email addresses:
  • Cancellation E-Tickets: etickets@irctc.co.in
  • I-Tickets/E-Tickets: care@irctc.co.in
  • Shubhyatra Users: shubhyatra@irctc.co.in
  • Mumbai Suburban Season Tickets: seasontickets@irctc.co.in



Irctc Kolkata Address


The address of Irctc Kolkata is kolkata, West Bengal, India.

Irctc Kolkata Email Address


The email address of Irctc Kolkata is care@irctc.co.in.

Irctc Kolkata Website


The Website of Irctc Kolkata is www.irctc.com.

Irctc Kolkata Customer Support Service Phone Number


The customer support phone number of Irctc Kolkata is 1800111139 / 011-23345300 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of Irctc Kolkata Service Center and Irctc Kolkata customer care number is given below. The helpline of Irctc Kolkata customer care number may or may not be toll free.

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Irctc Kolkata Phone Number Customer Service

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Irctc Kolkata Source of Knowledge


www.irctc.co.in/eticketing/contact.jsf
www.irctc.com

Your Complaint, Suggestion, Complication, Review To Irctc Kolkata

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Irctc Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Shyamal Ghosal CallsJul 13, 2018

Mr. Shyamal Ghosal On Phone To Irctc Kolkata Service
While booking ticket online through irctc site on 12. 7. 18 for journey from Puri to Howrah on 8. 11. 18 by Sri Jaganath Express(train no 18410) the reservation failed twice on 12. 7. 18, but the bank A/C was debited twice. Moreover when I tried booking again on 13. 11. 18 for the same journey on the same date for another train Puri-Howrah Express(train number 12896), the same thing happened. Pl help me so that my bank A/C is credited to the extent of the amount debited on three occasions as stated above.

Reply
Customer care male
Mr. Sudipta Pal CallsSep 14, 2016

Mr. Sudipta Pal On Phone To Irctc Kolkata Service
RESPECTED SIR, I CAN NOT RECEIVE THE MONEY IN MY BANK ACCOUNT NO-50224942649 BUT STATUS WILL SHOW THAT AMOUNT BE REFUNDED IN nine th SEP SO PLEASE SOLVE THE PROBLEM AS SOON AS POSSIBLE.

Reply
Customer care male
Mr. Pintu Mondal CallsSep 01, 2016

Mr. Pintu Mondal On Phone To Irctc Kolkata Service
Dear Sir/Madam,

I was canceled my four ticket day before yesterday, but till now refund any amount, PNR is given below. 6453930417
6553956213
6354417298
6454418008

Thanks and regards
Pintu Mondal

Contact number-9073307267.

Reply
Customer care male
Mr. Pratik Ghosh CallsAug 31, 2016

Mr. Pratik Ghosh On Phone To Irctc Kolkata Service
I WANT TO TAKE A IRCTC FRANCHISE
HOW CAN I TAKE THE FACILITY.

Reply
Customer care male
Mr. Suvanka Kundu CallsJul 15, 2016

Mr. Suvanka Kundu On Phone To Irctc Kolkata Service
I have booked two air ticket
1) kolkata to Delhi for 18/7/16 flight no AI -733 booking date 15/7/16 time 21. 20. 58 hrs and 2) Delhi to kolkata for 19/7/16 flight no 6E-283 booking date 15/7/16 time 21. 31. 50 hrs. Till I have not yet get any information of ticket through mail or SMS. Please provide me the details.

Reply
Customer care female
Ms. Kathakali Basu CallsJun 27, 2016

Ms. Kathakali Basu On Phone To Irctc Kolkata Service
I have cancelled five tickets booked in AC 3A from IRCTC. As per online IRCTC website the cancellation charges of AC3A is showing as Rs. 90/-, if cancelled 48 hrs before departure, but cancellation charges of Rs. 180/- per ticket have been deducted. Please look into this matter urgently.

Reply
Customer care male
Mr. Samir Maity CallsJun 15, 2016

Mr. Samir Maity On Phone To Irctc Kolkata Service
I am agent of IRCTC through www. Apna. Csc. Gov. In (IRCTC Login Id. Cscg13367) My csc ID is WB153500430. Booked two railway ticket and cancelled this two tickets, but cannot back cancellation amount in my csc accoun

How can I back my refund amount sir please help and take necessary action. Yours faithfully
Samir Maity .

Reply
Customer care male
Mr. Samir Maity CallsJun 15, 2016

Mr. Samir Maity On Phone To Irctc Kolkata Service
Respected
Sir,
I am agent of IRCTC through www. Apna. Csc. Gov. In (IRCTC Login Id. Cscg13367) My csc ID is WB153500430. Booked two railway ticket and cancelled this two tickets, but can not back cancellation amount in my csc account. How can I back my refund amount sir please help and take necessary action. Yours faithfully
Samir Maity .

Reply
Customer care male
Mr. Sajal Kumar Chakraborty CallsJun 11, 2016

Mr. Sajal Kumar Chakraborty On Phone To Irctc Kolkata Service
Excess money debited in your account. So i requst to you that, please refund my money Rs. 774. 50 dated 09. 06. 2016 at 11. 30 A. M. Thank you
Sajal Kumar Chakraborty .

Reply
Customer care male
Mr. Ashish Mittal CallsJun 09, 2016

Mr. Ashish Mittal On Phone To Irctc Kolkata Service
I am Ashish Mittal i booking tikit date 2/6/2016, but this tikit i already cancelled, reboking tikit date 3/6/2016, but this tikit i cancelled. But till now date my no refundable. My trin information, Your tkt Cancelled. PNR 6452938654, Amt. 3930 will be refunded in your account. Date 2/6/2016
Refund instruction for amount of Rs. 3930. 00/- towards the refund due for the cancellation of Ticket vide PNR 6452938654 has been issued to electronic payment gateway on 06-Jun-2016. Same shall appear in your account within two to three working days. You are requested to please check with concerned bank regarding the same

but two tikit amaount, but till date now no refundable. Please cheak and refund my money.

Reply
Customer care male
Mr. Biswajit Sarkar CallsMay 30, 2016

Mr. Biswajit Sarkar On Phone To Irctc Kolkata Service
PLEASE SOLVE MY PROBLEM

MY BOOKING TRANSACTION ID IS :
100000520941592

AMNT 4595/- DEDUCT FROM MY ACCOUNT, BUT TICKET ARE NOT CONFIRM.

Reply
Customer care male
Mr. Rakesh Kumar Shaw CallsMay 30, 2016

Mr. Rakesh Kumar Shaw On Phone To Irctc Kolkata Service
TRAIN CANCELLED BY RAILWAY TILL DATE NO REFUND RECD AGT. PNR NO. 2642977878 TRANSACTION ID. 100000430730238.

Reply
Customer care female
Ms. Ratna Ray CallsApr 19, 2016

Ms. Ratna Ray On Phone To Irctc Kolkata Service
Dear sir, We have cancelled 04 railway ticket on 05. 03. 2016 through net ticket and same cancellation amount i have not received till date vide PNR NO-6751087210, 6248757997, 6248809096, 6148809031. Please help and credit the same amount in my account.

Reply
Customer care male
Mr. J.k.dalpat CallsApr 18, 2016

Mr. J.k.dalpat On Phone To Irctc Kolkata Service
SIR, I WANT TO KNOW YOUR INTERNATIONAL PACKAGES FROM KOLKATA, SUCH AS SINGAPORE ANDMALAYASIA OR OTHER COUNTRIES.

Reply
Customer care male
Mr. Subir Sadhukhan CallsApr 16, 2016

Mr. Subir Sadhukhan On Phone To Irctc Kolkata Service
Dear Sir
I have no PNR number

From : PUNE JN(PUNE) to HOWRAH JN (HWH) -- Quota : TATKAL

MY Transaction ID : 100000485983486
Date of Journey : 17. 04. 2016
Rs. 972. 90/-.

Reply
Customer care male
Mr. Akash Agarwal CallsApr 16, 2016

Mr. Akash Agarwal On Phone To Irctc Kolkata Service
Wait list ticket modification option is not available in your site IRCTC. I am unable to modify my ticketArun9830340187.

Reply
Customer care male
Mr. Bijan Mukherjee CallsMar 23, 2016

Mr. Bijan Mukherjee On Phone To Irctc Kolkata Service
I am Bijan Mukherjee BOOKED ONE TICKET )TRANSACTION ID 100000467969070), but till now I have received any ticker details for the same. So refund the amount to my banking account from where it was deducted.

Reply
Customer care male
Mr. Ranjeet Kumar CallsMar 03, 2016

Mr. Ranjeet Kumar On Phone To Irctc Kolkata Service
Sir, i had booked E-ticket on wednesday(02/03/2016) for HWH TO BAPUDM MOTIHARI IN MITHILA EXPRESS. MY JOURNEY date is 15/03/2016. My payment has cleared by debitcard. But i haven't got the massege any information. But my booking has successful on my computer. MY PNR NO-6752567074, Transaction id-100000451834608. Has my ticket confirmed. IF YES or NO. Please reply me.

Reply
Irctc Kolkata Customer Service Care Phone Number 252797
Mr. BISWAJIT SAMADDER CallsJan 29, 2016

Mr. BISWAJIT SAMADDER On Phone To Irctc Kolkata Service
I am mba hr, i went a job, Pleasehalp me.

Irctc Kolkata Phone Number Customer Care Service
Reply
Irctc Kolkata Customer Service Care Phone Number 252612
Mr. Smaran Dey Mallick CallsJan 28, 2016

Mr. Smaran Dey Mallick On Phone To Irctc Kolkata Service
I want to re activate my registration with irctc. For which i have sent couple of mails dated 21st and 25th of Jan'2016 I got the acknowledgement of the same, but there is no reply / communication from irctc. Please do my favour and arrange to reactivate my account at the earliest.

Reply
Irctc Kolkata Customer Service Care Phone Number 248981
Ms. Pinki Kumari CallsDec 23, 2015

Ms. Pinki Kumari On Phone To Irctc Kolkata Service
I didnot get my money back which is rs. 1245/- in my account against the tdr of pnr no. 6143408174. sir please check it out. where got the mistake. i got your mail 22 oct 2015 for tdr refunds. but i never got the money.

Irctc Kolkata Phone Number Customer Care Service
Reply
Irctc Kolkata Customer Service Care Phone Number 245182
Mr. Abhranil Roy CallsNov 18, 2015

Mr. Abhranil Roy On Phone To Irctc Kolkata Service
Most third class service from this bust. 22856, train cancelled due to heavy rain on 16th november 2015, but no one can help passengers at right suggestions swear, i never to open that site again, and i request to all people please think about.

Reply
Irctc Kolkata Customer Service Care Phone Number 245037
Mr. Madhusudan Pal CallsNov 17, 2015

Mr. Madhusudan Pal On Phone To Irctc Kolkata Service
Payments debited from my bank account, but the PNR is not generated or ticket issued. Transaction ID: 100000358956554 and PUR/IRCTC/NEW DELHI/171115/06:07PNR No Train No. /Name: 11448 / SAKTIPUNJ EXPDate of Journey: 18-NOV-2015 Date Of Boarding: 17-NOV-2015 Class: SLEEPER CLASS (SL)From: HOWRAH JN(HWH) To: RENUKOOT(RNQ) Boarding: HOWRAHResv Upto: RENUKOOT(RNQ) Quota: TATKAL(CK) Ticket Type: E-ticketKindly do the refunds To my Bank Account details given belowSBI : 34333049887BANDEL BRANCHBRANCH CODE : 10426 and AXIX BANK-247175Madhusudan Pal 9804922519.

Irctc Kolkata Phone Number Customer Care Service
Reply
Customer care male
Mr. Sujit Ghosh CallsNov 15, 2015

Mr. Sujit Ghosh On Phone To Irctc Kolkata Service
(9339940484) MY TICKET AUTOMATIC CANCELLATION HOW IS PASSABLE, MY TICKET PNR NO. 6445940611 and TRANSACTION ID. 100000341575198.

Reply
Customer care male
Mr. Samir Dey CallsJun 01, 2015

Mr. Samir Dey On Phone To Irctc Kolkata Service
Cancel ID number 100000050174060 date-29. 05. 2015 and Transaction failed ID number 100000240543242 date-28. 5. 2015, but till now I have not received refund balance. Samir Dey .

Reply
Customer care male
Mr. Shubham Kundu CallsMay 20, 2015

Mr. Shubham Kundu On Phone To Irctc Kolkata Service
My Pnr number is 6141096923 tatkal ticket electronic ticket waiting list 20 is not confirmedMy rupees is not refund in my account. Journey date is today.

Reply
Customer care male
Mr. S Chatterjee CallsApr 29, 2015

Mr. S Chatterjee On Phone To Irctc Kolkata Service
Myself S Chatterjee residing in Kolkata 61 years old and having Low back pain. Today I purchased three e-tickets thru IRCTC. There were plenty of seats available. The details of my tickets are as follows1 PNR NO : 6240478608 DATE OF JOURNEY : 17/06/2015 CLASS : AC-2 TIER FROM SEALDAH TO NEW DELHI BY DURONTO EXPRESS 2 PNR NO : 2633168543 DATE OF JOURNEY : 05/07/2015 CLASS : AC-2 TIER FROM NEW DELHI TO SEALDAH BY RAJDHANI EXPRESS 3 PNR NO : 2847784047 DATE OF JOURNEY : 26/06/2015 CLASS : AC-3 TIER FROM NEW DELHI TO DEHRADUN BY MUSSOORIE EXPRESS INSPITE OF MY PREFERENCE GIVEN BY ME AS "LOWER BERTH " I FAILED TO UNDERSTAND THE REASON OF ALLOCATING MY BERTH IN " UPPER BERTH " IN ALL THESE CASES. YOU CAN VERY WELL CHECK IN THE SYSTEM. I KNOW NO ACTION WILL BE TAKEN EXCEPTING " SORRY " BUT STILL I AM WAITING FOR YOUR REPLY. REGARDS.

Reply
Customer care male
Mr. Shivam Kumar CallsApr 06, 2015

Mr. Shivam Kumar On Phone To Irctc Kolkata Service
Neither i am able to confirm my ticket nor i am able to contact customer. What the hell it is? Seriously tell me how can i contact customer in a easily way?.

Reply
Customer care male
Mr. Sameer Khanna CallsFeb 03, 2015

Mr. Sameer Khanna On Phone To Irctc Kolkata Service
I have cancelled online ticket from Kanpur to Howrah on 29/01/2015, journey dated 31/01/2015, my pnr number is 2400870426, from my debit card, train name Rajdhani express, but refund amount is not credit to my bank account.

Reply
Customer care male
Mr. Ram Sharma CallsJan 03, 2015

Mr. Ram Sharma On Phone To Irctc Kolkata Service
I forgot my login ID and password so please help me my mobile number 9883162544 registered on this site so please help me.

Reply
Customer care male
Mr. Mrinal Surana CallsNov 18, 2014

Mr. Mrinal Surana On Phone To Irctc Kolkata Service
TRANSACTION ID - 100000119452257 Rs. 2006. 24.

Reply
Customer care male
Mr. Mrinal Surana CallsNov 18, 2014

Mr. Mrinal Surana On Phone To Irctc Kolkata Service
Refund money because transaction failed. transaction id - 100000119452257.

Reply
Customer care male
Mr. Girish Chakraborty CallsNov 03, 2014

Mr. Girish Chakraborty On Phone To Irctc Kolkata Service
I want to book the ticket on line. How to get user ID and password. Please help.

Reply
Customer care male
Mr. shyam dey CallsAug 24, 2013

Mr. shyam dey On Phone To Irctc Kolkata Service
refund money because payment failed . transaction ID 07420191232 and 0742001914 Amount Rs- 686/- please look in to the matter

Reply
Customer care user complaints